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工作使命EUV 客戶服務（CS）技術員負責在客戶現場執行 EUV 量產機的維修、故障排除、升級與例行保養（PM），確保系統可用率、良率與安全合規，並提供即時的狀態回報與知識傳遞。工作說明CS 組織於客戶現場執行 ASML 系統的驗證、維修、硬體更換及安裝，並確保必要知識轉移。在指示範圍內工作、能處理常見例外並於類似情境做出合宜判斷。與資深工程師/ 主管確認優先順序與計畫，於有限監督下完成程序並檢查結果。參與回饋流程與持續改進活動（CI）。工作內容（Service action + Regular PM）A. Service action / PMBasic Action :SRC：DGA swap、Tin reloadSCN：SWPC、LLGV swapDL：RFG swap、Pump swap（泵浦更換）*Advance Action :SRC：IF cap cleaning、SRBB swap*、Collector swap*、TCBA/CFR/FV/HFSSCN：Top SISO、Top removeDL：Clean water、circuit Al/CuB. Regular PM（例行保養）Daily/Shift系統健康：Alarms/Warnings、趨勢與關鍵參數巡檢目視點檢：洩漏、異音、震動、溫度、潔淨度耗材壽命追蹤：濾心、O-ring 等Weekly區域清潔與除塵（外罩、平台、治具）冷卻/氣體/真空子系統快速點檢（含異常紀錄）Monthly/Quarterly指定濾材更換、軸封/潤滑檢查校正/對位/基準檢查，更新基準值與趨勢圖效能驗證（Throughput/Availability）與改善建議Post-PM/ServiceLeak check、功能測試、Recipe 健康檢查完成表單、偏差與備件消耗回報行政支援與合規工單/進度交接、問題描述清楚傳遞；必要時升級通報（Escalation）。執行完美物料退回（PMR）與備件序號/時數追蹤（可追溯性）。無塵室規範、安全與 PIP 規範遵循，落實 LOTO 與 2-person rule。工作職責高品質服務依 SOP/WI 完成維修/升級/保養；關鍵步驟雙人覆核與扭力/尺寸紀錄。執行基本故障排除並支援機台恢復，嚴格遵守作業規範。知識建立與傳遞維持對流程與程序的最新理解，檢視 CBT 與流程資訊。主動向資深工程師請教及學習物料/產品管理辨識損壞/遺失材料並回報，確保知識產權與工具安全（鎖定/封存）。流程優化與持續改進提出流程改善建議，參與 CI 與問題根因分析（RCA）。問題交接與文件管理高品質提交物料通知、目擊報告與其他回饋文件；完整交接。客戶溝通口頭/書面更新系統進度與風險，維持專業形象。個人技能接納文化差異、良好團隊合作精神與自我驅動。可在多變且艱鉅的環境中多工處理。俱備中英文溝通能力與紀錄能力。具備硬體手作技能或相關實務經驗，重視細節與紀律。其他資訊可依業務需求彈性出差；可能需輪班（含夜班）或週末支援（依專案排程）。遵循客戶與公司安全規範，健康與安全第一。This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.Works from instructions and handles exceptions within these instructions, needs to make careful choices from learned options in comparable situations. Checks with senior technician or manager in prioritization and planning. Works under limited supervision of progress and results of followed procedures.Participate in existing feedback loop processes and identify some learning opportunities. Contribute to existing continuous improvement activities.Introduction to the jobTo provide efficient and quality PM service, logistic administration support to the customer and enable sr. engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at customer location. In addition, to improve CS well-being and enhance competitiveness of ASML in high competitive latent marketRole and responsibilitiesOn site at customer locations (7x24) for customer serviceEquipment PM and conducting routine entry level service actionsUse existing procedures to perform predefined hardware actions work assignmentFollow instructions for perfect part returns (PPR)Receives instruction, guidance and direction from more senior level rolesSupport in-fab logistic to fill in engineering information for parts /tools returnTooling and parts preparation for service actionsWorks with a limited degree of supervisionGuides and supports new team members; may assist in their formal orientation and trainingHas full proficiency in specialty of technical processes or procedures through job-related training and considerable work experienceEnsuring compliance with health and safety legislation/5S in the cleanroomAdministration support /Daily operation system updateEducation and experienceHigh school and above (高工、專科、科大，不限科系)SkillsAbility to follow instructions in fast paced environmentsChary, detail-oriented and good execution qualityAccurate and timely setting out of the workExcellent team playerGood communication skillsGood safety awareness and 5SLicensed electrician preferred 電匠執照(尤佳) Class B technician certification -Electromechanical Power Machinery 機電、機械、動力機械乙級技術士 (尤佳)Based English skills 基本英文程度Other informationNAInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.RequirementsExperienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.Experienced in technical industry is required and/or semiconductor industry experience prefered.Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.Has complete knowledge on product functionality of the main modules/sub-modules.ResponsibilitiesProblem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently.ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when neededProcess OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholdersKnowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group.CoachingProvide appropriate support and assistance to less experienced engineers on first tasks.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

Job MissionCalibrate, qualify and install ASML's products according to the highest quality standards and world class delivery performance.Role and ResponsibilitiesFinal assembly of YieldStar systems in cleanroom environmentPerform system calibration and qualification through functional testingInstall YieldStar systems at customer locations, from unload components, build to Site Acceptance Test (SAT), including equipment with new featuresRepresent ASML at the customer site in a professional wayTake responsibility for system progressProvide first line technical support on integration of systems, in order to minimize impact on production outputPoint out recurring problems during assembly, calibration and qualification and contributes to their solutionInterface with internal customers on technical issues and improvement proposalInterface with own work center, Manufacturing Engineering and Development and Engineering on complex technical reduction issues and New Product IntroductionTransfer knowledge and train colleagues on existing and newly introduced productsContribute to continuous improvement activities with technical expertise on both products and (SW) toolingEducationBachelor degree/Master degree in technical domain (e.g. mechanical engineering, mechatronics, electrical engineering, physics)ExperienceExperience with mechanics and electronicsExperience with computer systems and test softwareExperience or proven affinity with functional testing and troubleshootCapable of logging the progress of the workflow and the interruptionsFollow up on actions and give feedback on taken actions.Personal skillsAbility to work in a multi-disciplinary team within a high tech(proto) environmentFlexibility to work in shifts and weekends, work overtime when neededDrive for continuous improvementDrive to share knowledge and train colleaguesAccuracy within the job, the job environment and the work flowWith a customer focus forunderstanding, influencing and supporting themAwareness of various cultures and their differencesInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

To build a Lithography machine from refurb parts then qualify it to meet customers’ expectations. Travel around worldwide for machine installation where you can meet different people and experiencing various cultures. Build your Lithography knowledge with the mature PAS machine to further develop your career in ASML. Job Mission We aim to punctually deliver high performance products to customer at an affordable cost by following the refurb manufacturing process with a continuous improvement mindset. Job Description • Assemble and qualify PAS5500 Scanner Machine in Factory Production.• Take business trips to install the product in customers’ Fab.• Manage the output schedule and timely escalate key issues to stakeholders.• First-line trouble shooting.• Drive Quality and Lean improvement.Education and experienceBachelor in Engineering is required.Skills• Customer-oriented communication skill• Embedded Quality Focus and Lean mindset• Quick learner and being able to adapt to dynamic working environmentOther informationPAS delivery Engineer owns the manufacturing activities in MPS Scanner Factory in Linkou. It is a production team that aims to deliver the products with a collaboration with supporting functions, such as Logistics and Production Engineering Team.We constantly meet challenges of complicated and integrated-level technical issues, which source from material quality – the uncertainty of used and repaired parts. In order to secure the output quality and schedule, how to react to critical issues with teamwork is a key factor to achieve business success.Candidates are expected to have leadership potential and behavior as the job offers many career develop opportunities in ASML.In addition, stability is also taken into consideration, since this position requires considerable training resources to foster ASML production, installation and Lithography knowledge.This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.RequirementsExperienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.Experienced in technical industry is required and/or semiconductor industry experience prefered.Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.Has complete knowledge on product functionality of the main modules/sub-modules.ResponsibilitiesProblem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently.ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when neededProcess OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholdersKnowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group.CoachingProvide appropriate support and assistance to less experienced engineers on first tasks.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

Knowledge:Understand the working principle of e-beam and be able to apply its principle knowledge on the machineSkill:Lands requirements on performance, diagnostics and usability covering multiple competencies and use-cases in early phases of product designProvide solutions based on existing data and identify problemsBehavior:Proactive and dedicated to problem solving, able to break down problems and resolve practical issues with logistics units.Technical:Independent and knowledgeable about a large amount of information integration, handling different technical support CSIntegrate and coordinate technical issues with back-end services and trackingTechnically mature within primary competency, growing expertise in sub-competencies. Experienced escalation handler in primary competency, able to support most escalations within primary competency.=====================================Key Responsibility•100% (Execution) – 90% (Interpretation)•Responsible for SBI or NPI or MBI 1st line problem solving •As a expert in a certain technology•Consolidate issues and resolve issues jointly with GSC/DE follow process•Ensure machine Uptime and tracking in each district •Independently GSC / DE special action item.•Estimate plan and consolidate clarify issue.Personality:•High autonomy•E-beam Certain SkillBusiness Impact:•Travel Site RegionOthers:•Good Communication (in Chinese/English) skillsInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile.Job MissionCalibrate, qualify and install ASML's products according to the highest quality standards and world class delivery performanceJob DescriptionFinal assembly of YieldStar systems in cleanroom environmentPerform system calibration and qualification through functional testingInstall YieldStar systems at customer locations, from unload components, build to Site Acceptance Test (SAT), including equipment with new featuresRepresent ASML at the customer site in a professional wayTake responsibility for system progressProvide first line technical support on integration of systems, in order to minimize impact on production outputPoint out recurring problems during assembly, calibration and qualification and contributes to their solutionInterface with internal customers on technical issues and improvement proposalInterface with own work center, Manufacturing Engineering and Development and Engineering on complex technical reduction issues and New Product IntroductionTransfer knowledge and train colleagues on existing and newly introduced productsContribute to continuous improvement activities with technical expertise on both products and (SW) toolingEducationBachelor degree/Master degree in technical domain (e.g. mechanical engineering, mechatronics, electrical engineering, physics)ExperienceExperience with mechanics and electronicsExperience with computer systems and test softwareExperience or proven affinity with functional testing and troubleshootCapable of logging the progress of the workflow and the interruptionsFollow up on actions and give feedback on taken actionsPersonal skillsAbility to work in a multi-disciplinary team within a high tech(proto) environmentFlexibility to work in shifts and weekends, work overtime when neededDrive for continuous improvementDrive to share knowledge and train colleaguesAccuracy within the job, the job environment and the work flowWith a customer focus for understanding, influencing and supporting themAwareness of various cultures and their differencesDiversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.Works from instructions and handles exceptions within these instructions, needs to make careful choices from learned options in comparable situations. Checks with senior technician or manager in prioritization and planning. Works under limited supervision of progress and results of followed procedures.Participate in existing feedback loop processes and identify some learning opportunities. Contribute to existing continuous improvement activities.Introduction to the jobTo provide efficient and quality PM service, logistic administration support to the customer and enable sr. engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at customer location. In addition, to improve CS well-being and enhance competitiveness of ASML in high competitive latent marketRole and responsibilitiesOn site at customer locations (7x24) for customer serviceEquipment PM and conducting routine entry level service actionsUse existing procedures to perform predefined hardware actions work assignmentFollow instructions for perfect part returns (PPR)Receives instruction, guidance and direction from more senior level rolesSupport in-fab logistic to fill in engineering information for parts /tools returnTooling and parts preparation for service actionsWorks with a limited degree of supervisionGuides and supports new team members; may assist in their formal orientation and trainingHas full proficiency in specialty of technical processes or procedures through job-related training and considerable work experienceEnsuring compliance with health and safety legislation/5S in the cleanroomAdministration support /Daily operation system updateEducation and experienceHigh school and above (高工、專科、科大，不限科系)SkillsAbility to follow instructions in fast paced environmentsChary, detail-oriented and good execution qualityAccurate and timely setting out of the workExcellent team playerGood communication skillsGood safety awareness and 5SLicensed electrician preferred 電匠執照(尤佳) Class B technician certification -Electromechanical Power Machinery 機電、機械、動力機械乙級技術士 (尤佳)Based English skills 基本英文程度Other informationNAInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.Works from instructions and handles exceptions within these instructions, needs to make careful choices from learned options in comparable situations. Checks with senior technician or manager in prioritization and planning. Works under limited supervision of progress and results of followed procedures.Participate in existing feedback loop processes and identify some learning opportunities. Contribute to existing continuous improvement activities.Introduction to the jobTo provide efficient and quality PM service, logistic administration support to the customer and enable sr. engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at customer location. In addition, to improve CS well-being and enhance competitiveness of ASML in high competitive latent marketRole and responsibilitiesOn site at customer locations (7x24) for customer serviceEquipment PM and conducting routine entry level service actionsUse existing procedures to perform predefined hardware actions work assignmentFollow instructions for perfect part returns (PPR)Receives instruction, guidance and direction from more senior level rolesSupport in-fab logistic to fill in engineering information for parts /tools returnTooling and parts preparation for service actionsWorks with a limited degree of supervisionGuides and supports new team members; may assist in their formal orientation and trainingHas full proficiency in specialty of technical processes or procedures through job-related training and considerable work experienceEnsuring compliance with health and safety legislation/5S in the cleanroomAdministration support /Daily operation system updateEducation and experienceHigh school and above (高工、專科、科大，不限科系)SkillsAbility to follow instructions in fast paced environmentsChary, detail-oriented and good execution qualityAccurate and timely setting out of the workExcellent team playerGood communication skillsGood safety awareness and 5SLicensed electrician preferred 電匠執照(尤佳) Class B technician certification -Electromechanical Power Machinery 機電、機械、動力機械乙級技術士 (尤佳)Based English skills 基本英文程度Other informationNAInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.