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About the Role We are looking for a driven and detail-oriented Operations Executive (Generalist) to support our team across Human Resources, Business Operations. This is a junior role suited for someone who enjoys wearing multiple hats and is eager to grow across both business and product. Key Responsibilities Human Resources Assist with job postings, candidate screening, and interview coordinationSupport employee onboarding and offboarding processesMaintain HR documentation, policies, and internal recordsContribute to team wellness and internal HR initiatives Operations Coordinate internal processes, task tracking, and team coordinationSupport vendor relationships and cross-functional communicationsHelp document and maintain SOPs and workflowsMonitor project deadlines and assist with schedulingKeep up with any internal data tracking and analytics Product Operational Support Collaborate with product and engineering teams to understand feature rolloutsPerform manual testing of web or mobile applications based on test casesReport bugs, inconsistencies, or UI/UX issues in a structured wayAssist in maintaining QA documentation and feedback logs

Performs tasks such as, but not limited to, the following:Data Analytics Reporting* Collect, consolidate, and analyze HR data across all Malaysia sites (eg: headcount, turnover, absenteeism, recruitment, training effectiveness etc)* Develop and and maintain HR dashboards and scorecards for HR and management* Generate regular and ad-hoc reports for workforce trend and performance indicatorsBusiness Insights* Partner with site HRBPs and operations teams to identify business challenges and propose HR solutions using data.* Conduct predictive analytics on workforce planning, retention risk, and talent pipeline metrics* Support strategic workforce planning with scenario modelling and cost-impact simulationsProcess Improvement Optimisation* Identify opportunities to improve HR processes and streamline HR data quality, automation and system integration through technology solutions (eg: SAP SuccessFactors, Power BI, Excel)* Support digital HR transformation initiatives by optimizing existing analytics workflow and tools* Design and implement system enhancements to improve user experience and efficiency* Collaborate with HR teams to automate manual processes and reduce administrative burdenStakeholder Engagement* Work closely with HR, Center of Excellence, Finance, IT, Operations and Compliance team to ensure data alignment with business goals and in compliance with employment laws and company policies* Present findings and recommendations in a clear and compelling manner to both HR and business stakeholders.HR System Support Training* Manage data integration between HRIS and other business systems* Develop and execute data validation processes across all HR systems* Lead or participate in global HRIS project UAT and new system implementations* Provide technical support and guidance to HR staff and system users* Create user guides, documentation, and training materials.