Role Summary
The Head of HR (Global) builds the people infrastructure that enables ZB to scale. This leader owns global HR strategy and execution across recruiting, performance management, compensation and equity programs, policies, and culture. You will operate as a business partner to leadership while building compliant, practical HR operations for a multi-entity, cross-border company.
Scope includes:
Own global HR strategy, policy, and execution for ZB, starting from a Taipei hub with global reachLead recruiting operations and workforce planning in partnership with functional leadersDesign and run compensation, leveling, performance management, and equity administration programsBuild HR operations: onboarding, offboarding, employee relations, compliance, training, and HRIS systemsAct as a trusted advisor to leadership on organization design, leadership development, and culture
Key Responsibilities
People strategy and workforce planning: partner with leadership to define hiring plans, org structures, and capability gaps. Translate strategy into headcount planning, recruiting priorities, and execution timelines.Recruiting engine: build a high-quality recruiting process that scales (sourcing channels, interview loops, scorecards, candidate experience, offer process). Drive time-to-hire and quality-of-hire metrics.Performance management: implement a performance framework that aligns goals, expectations, feedback, and rewards. Create clear evaluation cycles, calibration, and manager enablement.Compensation and benefits: design compensation bands, leveling, and promotion guidelines. Ensure internal fairness and market competitiveness. Manage benefits strategy appropriate for Taiwan and global hires.Equity and long-term incentives: partner with Finance and Legal on ESOP or equity plan administration, grants, vesting, governance, and employee communications. Ensure clean documentation and accurate tracking.HR operations and compliance: implement core policies, employee handbook, HR SOPs, and compliant employment practices. Manage employment contracts, probation, leave, attendance, and disciplinary processes.Employee relations: handle investigations, conflicts, performance issues, and terminations professionally and consistently. Ensure documentation quality and reduce legal risk.Onboarding and enablement: design onboarding that gets hires productive quickly. Build role clarity, training resources, and manager checklists.Culture and engagement: build mechanisms for feedback, engagement, and leadership communication. Establish norms that support speed, accountability, and trust.HR systems and analytics: choose and manage HRIS and ATS tools, maintain accurate records, and create dashboards for hiring, attrition, performance, and compensation.Manager coaching: train and coach managers on hiring, feedback, performance management, and difficult conversations. Raise the baseline of management quality.Cross-border HR: support hiring and people operations across multiple jurisdictions and entities. Coordinate with local advisors where needed and ensure practical compliance without bureaucracy.What Success Looks Like (First 90 to 180 Days)
A reliable recruiting engine is running with clear scorecards, strong candidate experience, and predictable time-to-hireManagers have a consistent performance framework and clear expectations. Performance problems are addressed early and fairlyCompensation and leveling structure is implemented, reducing ad hoc decisions and improving internal fairnessOnboarding and HR operations are documented and executed consistently across teamsEmployee relations issues are handled with high professionalism, strong documentation, and reduced legal riskLeadership has clear people analytics and visibility into org health, attrition risk, and hiring progress