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Hsinchu County, Taiwan
Technical Support
Full-time
Google welcomes people with disabilities.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Zhubei, Zhubei City, Hsinchu County, Taiwan; Taipei, Taiwan.Minimum qualifications: Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python) and scripting in Shell, Python. 3 years of experience in software focused program/project management and in the business technology market and working with engineering, sales and marketing teams in networking. Experience troubleshooting technical issues for internal/external partners or customers. Preferred qualifications: 5 years of experience in software focused program/project management and in the business technology market and working with engineering, sales and marketing teams in networking. Experience working with embedded devices, Consumer Electronics (CE) manufacturers, SoC providers, or pay TV operators. Experience in the TV/CE/embedded space, and familiar with video streaming technologies. Experience driving cross-functional initiatives in a structured as well as ambiguous environment while keeping attention to detail. Familiarity with Android TV or similar TV platform architecture. Ability to communicate in Mandarin and English fluently to partner with local clients and regional partners. About the job The Device Operations and Partner Engineering team for YouTube's goal is to ensure the best possible user experience for YouTube products on any connected devices. This is accomplished by driving operational excellence, for the entire device partner experience. As Partner Engineers, we deliver technical solutions and tools to empower internal teams and our partner teams worldwide.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.Responsibilities Lead implementation reviews, advocate new product features, and ensure the prompt resolution of technical issues. Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management and Engineering. Guarantee the technical aspects of a partner’s integration, both new and ongoing, by providing necessary documentation and technical guidance. Identify, drive, and optimize the business flow from existing and new business opportunities by leveraging YouTube technologies. Work closely with our SoC partners in the region to accelerate and improve YouTube integrations on new chip sets. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
KLA美商科磊致力於維護身心障礙者就業權益,歡迎領有身心障礙手冊或證明的夥伴投遞履歷,加入KLA!Technical Support Engineer (TSE) is Responsible for providing assistance to Customer Support Engineers who are diagnosing, troubleshooting, and debugging complex optical, electro/mechanical, computer systems and/or software problems.TSEs respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ Tech Support, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports. TSEs may also be involved in customer installation, and upgrade of equipment as well as training of KLA and non KLA personnel. *Note: Only applications with *English resume* will be considered.
Negotiable
No requirement for relevant working experience
No management responsibility

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