Cake Job Search

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities Receive and document IT issues and service requests reported by usersPerform initial problem analysis and basic troubleshootingResolve common operational issues (permission settings, account creation, password resets, etc.)Ensure user requests are responded to within SLA timeframesEscalate unresolved issues to Level 2 support following established procedures

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！Technical Support Engineer (TSE) is Responsible for providing assistance to Customer Support Engineers who are diagnosing, troubleshooting, and debugging complex optical, electro/mechanical, computer systems and/or software problems.TSEs respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ Tech Support, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports. TSEs may also be involved in customer installation, and upgrade of equipment as well as training of KLA and non KLA personnel. *Note: Only applications with *English resume* will be considered.

1. 協助廠商與監造顧問間之介面交付時程管理與協調。2. 支援施工商提送之介面管理計畫審查與優化，協助召開會議。3. 整合施工廠商與外部機關，處理施工期間作業協調。4. 製作工地簡報與會議記錄，追蹤落實情形。5. 協助主管推動交辦任務，保障施工品質與安全。6. 合約期間至2027年底，參與國家級工程專案累積寶貴經驗。7. 本職務另補助每月專案津貼 7,500元。所需證照：工地主任, 乙級建築物室內設計技術士, 公共工程品質管理人員,其他條件限制：1. 土木、建築等相關規劃設計、施工規劃管理、營建法規、政府採購法令、預算編列與成本分析，及具工程類專案管理、預算管控、與公共工程、特種建築物、PowerPoint簡報及會議記錄製作相關經驗者優。2. 具建築師、室內設計或裝修工程管理乙級技術士、公共工程品管工程師、工地主任專業人員訓練等資格者優。3. 8年以上土木、建築工程施工管理或介面協調經驗。