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The successful candidate will have the scope of responsibility as below: Working Location : 1. Hong Kong Data Centers (Kowloon, Tseung Kwan O, ShaTin) 2. Sunway Visio Tower, Cheras 3. Malaysia Data Centers (AIMS Cyberjaya) Allowance(s) : Relocation Allowance Provided Job Description: • Maintain, diagnose and troubleshoot software and hardware problems. • Perform daily operations of network and technical support. • Collaborate with internal teams to escalate and resolve complex technical problems. • Maintain, diagnose and troubleshoot network device problems. • Manage the status of resolution for all support cases, ensuring issues are resolved accurately and in a timely manner. • Deploy, configure and troubleshoot Windows and Linux server operating systems. • To undertake any all-other duties and responsibilities as instructed by the Direct Superior / HOD.