Cake 找工作

蓋亞資訊代理國際雲端服務(GCP、Ａzure、AWS、阿里雲)、雲端WAF/CDN、國際品牌憑證、網域等雲端服務 (1). 雲端服務應用，包含基礎服務操作、專案帳號管理與帳單帳號建立。 (2). 網域(Gandi)申請與憑證(Sectigo)建立作業。 (3). WAF/CDN基礎服務應用與網路狀況排查分析。 (4). G workspace / M365 障礙排除與教育訓練。(5). 其他主管交辦事項。

awoo 阿物科技以深厚的 SEO 顧問專業起家，成功轉型為服務全球逾 16,000 家企業的 MarTech 領導品牌。面對生成式 AI 改寫企業營運與消費者行為的巨浪，awoo 結合「頂尖 AI 技術」與「十年顧問實戰經驗」，推出具備市場前瞻性的 GEO (Generative Engine Optimization) 與 LLMO 解決方案。我們致力於協助企業在大型語言模型主導的未來，不僅被 AI 看見，更被精準引用與推薦，將 AI 轉化為企業持續成長的最佳 Agent。 【About the role】As a Technical Support at awoo, you will be the key technical coordinator between our clients and our product teams, ensuring successful adoption and optimization of awoo's AI-powered MarTech solutions.1.Deep dive into our customers' business cases, data, and constraints to ensure the optimal usage of awoo's AI-empowered solutions.2.Develop in-depth knowledge of awoo's solutions: you will be familiar with all the details from development, service operation, to the sales strategy.3.Work with Product, Development, and Technical Solutions teams to support successful adoption of awoo's solutions, including providing appropriate documentation and technical guidance.4.Develop technical solutions for customers by working out existing product implementation based on data integration and service application recommendations.5.Discuss the product definition, implementation, and operation, clarify issues with the customer and consolidate the feedbacks to Product and Development teams on behalf of the customer.6.Optimize business outcomes for customers by leveraging awoo’s AI and data assets.【關於此職位】作為 awoo 的技術支援，您將擔任客戶與產品團隊之間的關鍵技術協調者，確保 awoo 的 AI 賦能 MarTech 解決方案得到成功採用與最佳化。1.深入了解客戶的業務案例、數據和限制，確保 awoo 的 AI 賦能解決方案得到最佳應用。2.對 awoo 的解決方案建立深入的了解：您將熟悉從開發、服務營運到銷售策略的所有細節。3.與產品、開發和技術解決方案團隊合作，支持 awoo 解決方案的成功採用，包括提供適當的文件和技術指導。4.透過數據整合和服務應用建議，基於現有產品實施，為客戶開發技術解決方案。5.與客戶討論產品定義、實施和營運，釐清問題，並代表客戶將反饋整合給產品和開發團隊。6.透過利用 awoo 的 AI 和數據資產，優化客戶的業務成果。【Responsibilities】1.Assist clients in integrating awoo’s solutions based on their business goals and technical environments.2.Troubleshoot technical issues and resolve them through close collaboration with internal (e.g., Engineering, Product) and external (Client's technical teams) stakeholders.3.Develop internal tools and scripts to streamline operations and visualize/analyze data effectively.4.Clarify client technical requirements and coordinate with the appropriate teams to achieve desired outcomes.5.Provide market and user-experience insights to the Product team to support continuous product improvement.【職責 (Responsibilities)】1.協助客戶根據其業務目標和技術環境整合 awoo 的解決方案。2.透過與內部（例如：工程、產品）和外部（客戶的技術團隊）利益相關者的緊密合作，排除技術問題並解決它們。3.開發內部工具和腳本，以簡化營運並有效地視覺化/分析數據。4.釐清客戶的技術要求，並與適當的團隊協調以達成預期結果。5.向產品團隊提供市場和用戶體驗洞察，以支持產品持續改進。【Perks and Benefits】1.Fully remote work setup, offering a healthy work-life balance.2.Competitive compensation package based on skills and experience.3.Ongoing professional development opportunities to enhance your knowledge and skills.4.Collaborative and supportive team culture that fosters innovation and creativity.【福利與待遇 (Perks and Benefits)】1.完整遠距工作模式，提供健康的工作與生活平衡。2.具競爭力的薪酬方案，將根據技能和經驗而定。3.持續的專業發展機會，以增進您的知識和技能。4.協作且支持性的團隊文化，促進創新與創造力。

We are seeking a Mandarin Speaker with a strong background in IT to join our expanding team! This role is an excellent opportunity for professionals who are passionate about technology and have hands-on experience in networking and data center operations. Key Responsibilities: Perform daily data center operational tasks, including equipment checks, system monitoring, and routine inspections.Handle incident management, troubleshooting, and escalation of technical issues to higher-level engineers as needed.Monitor network, servers, and facility infrastructure (power, cooling, security systems).Support installation, cabling, and decommissioning of IT hardware.Maintain accurate documentation of incidents, operational logs, and system status reports.Ensure compliance with data center operational standards, safety policies, and security protocols.Provide support in both English and Mandarin for coordination with internal teams and external vendors.Assist in scheduled maintenance activities and coordinate with other teams for system upgrades or changes.

解決客戶應用技術問題，並記錄及回饋給相關單位撰寫系統操作手冊和相關文件處理客戶日常維護需求工作提供客戶及相關人員教育訓練支援相關測試工作執行專案事務及主管交辦事務並即時回報

為機構客戶、開發者提供全生命周期支持，包括接入調試、問題診斷、交易異常處理及風控規則解讀。 建立客戶響應機制，主導重大技術故障的客戶溝通與解決方案落地，維護客戶信任。 收集機構客戶API使用過程中遇到的問題，協同運營、產品、開發團隊進行，包括接口穩定性監控、性能調優、故障排查及版本叠代管理，確保API服務高可用性。

1.資訊問題管理。2.資訊設備維運管理。3.廠商溝通協調。4.新型資訊設備評估驗證。薪資會依實際工作經歷核薪5.各項專案行程規劃。

Main Responsibilities: Melakukan manajemen insiden keamanan IT, termasuk identifikasi, analisis, dan tindak lanjut. Menangani permintaan dan tiket helpdesk keamanan IT secara efisien dan profesional. Melakukan fine-tuning konfigurasi, rule, dan policy pada perangkat keamanan untuk menjaga performa optimal. Mengelola dan memantau tata kelola perangkat keamanan (security device governance). Menyusun dokumentasi dan laporan berkala terkait aktivitas serta status keamanan sistem.

即時應對與初檢線上問題：對線上異常進行初步診斷與檢傷分類，迅速評估影響範圍，結合歷史經驗、產品邏輯與用戶路徑，提供具操作性的修復建議與解決方案。確保系統穩定運行：主動監控產品全鏈路的運作情況，涵蓋交易、訂單、金流、通知等關鍵模組，確保高峰期（如雙 11、黑五）流量湧入時平台依然穩定，成為商家與 SHOPLINE 值得信賴的後盾。主導重大事故處理：擔任事故處理的第一線協調者，快速召集 RD、QA、MS 等相關團隊，有效控制影響範圍，確保問題處置流程落實並維持高標準的 SLA。追蹤問題復盤與改進：推動線上事故的事後檢討（Postmortem），確保跨部門團隊執行根因分析（Root Cause Analysis），追蹤與落實改善進度，降低問題重演的機率。資料導向的改善推手：善用歷史數據、Log 紀錄與埋點分析等工具追蹤問題線索，協助產品與工程團隊精準定位系統問題與瓶頸，持續提升平台的可用性與韌性。

Halo semua... Goodeva Technology sedang membuka peluang buat kamu. Job descriptions: - IT Aftersales / Server Administrator Staff -Manage & Mengelola Server -Melakukan troubleshoot terhadap problem teknis -Mengelola support aftersales dan memberikan dukungan support teknis ke customer#VCF2023

Responsible for maintaining hardware, software, and networks, as well as installing operating systems according to the standards set by the company.