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【知名日商IT服務公司】■ 職務概要負責案件接單後的設計、建置、導入與運維支援，確保客戶環境穩定運作。■ 主要工作內容•撰寫詳細設計文件•設定與建置網路設備、伺服器、資安與雲端環境•專案管理•客戶操作說明與文件撰寫•疑難排解與運維支援

即時應對與初檢線上問題：對線上異常進行初步診斷與檢傷分類，迅速評估影響範圍，結合歷史經驗、產品邏輯與用戶路徑，提供具操作性的修復建議與解決方案。確保系統穩定運行：主動監控產品全鏈路的運作情況，涵蓋交易、訂單、金流、通知等關鍵模組，確保高峰期（如雙 11、黑五）流量湧入時平台依然穩定，成為商家與 SHOPLINE 值得信賴的後盾。主導重大事故處理：擔任事故處理的第一線協調者，快速召集 RD、QA、MS 等相關團隊，有效控制影響範圍，確保問題處置流程落實並維持高標準的 SLA。追蹤問題復盤與改進：推動線上事故的事後檢討（Postmortem），確保跨部門團隊執行根因分析（Root Cause Analysis），追蹤與落實改善進度，降低問題重演的機率。資料導向的改善推手：善用歷史數據、Log 紀錄與埋點分析等工具追蹤問題線索，協助產品與工程團隊精準定位系統問題與瓶頸，持續提升平台的可用性與韌性。

Company Description Bosch first started its operations in Vietnam in 1994 and registered a wholly-owned subsidiary in 2008. According to the business strategy of Bosch in Vietnam, from 1st July 2014 on all business entities were merged into Bosch Vietnam Co. Ltd. with its head office at Ho Chi Minh City plant (HcP) in Dong Nai Province. HcP has started its belt assembly in a rented building on 1st August 2008 as the assembly plant of Tilburg Plant (TbP). On 14th April 2011, HcP celebrated the inauguration of the new plant (Lth101 with 17,000 sqm), which did not only allow to increase the production depth, but also to facilitate the push belt assembly of this high-tech product. On 3rd July 2012 HcP marked a big milestone by starting to produce the second component (loop-set) for its push belt. Since November 2012, HcP doubled the production floor space and increase the net total floor space up to 56.000 m², and have successfully increased its production capacity and realized a lot of new line SOP’s. Job Description 1. Support Service Desk for IT Infra Front-End (IT accessories small equipment, printing service, barcode scanners, communication TV, etc.): act as 1st layer of contact for Service Request Fulfillment, Incident Management. 2. Support IT Inventory Management. Including 5S/ Safety tracking, ensure inventory data quality, stock management. 3. Support IT Procurement Cost Monitoring: Following PR/PO from end to end (customer request consolidation, quotation collection, PR/PO follow up, MIGO) IT cost monitoring: cost tracking with meaningful reports that facilitate management decision making. 4. Support Documentation Support on IT user guide, work instructions, manuals, knowledge articles Support on raw data preparation data presentation for ICO operational reports 5. Support ICO events: birthdays, ICO team-build activities, IT roadshows/ exhibitions/ training.

蓋亞資訊代理國際雲端服務(GCP、Ａzure、AWS、阿里雲)、雲端WAF/CDN、國際品牌憑證、網域等雲端服務 (1). 雲端服務應用，包含基礎服務操作、專案帳號管理與帳單帳號建立。 (2). 網域(Gandi)申請與憑證(Sectigo)建立作業。 (3). WAF/CDN基礎服務應用與網路狀況排查分析。 (4). G workspace / M365 障礙排除與教育訓練。(5). 其他主管交辦事項。

SummaryProvides direct and indirect supervision to subordinate team leaders and professional employees performing diverse roles. This includes establishing three to five year plans/objectives, and developing policies for the function/unit. Accountable for dept results and for activities or projects involving multi-functional teams. Work requires application of in-depth knowledge of professional standards and precedents in area of specialty. Receives assignments in the form of objectives and sets goals to achieve objectives. Establishes and recommends changes to policies. Develops or assists in the development of department budgets and goals. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Provides direct supervision to others, or indirect through subordinate supervisors, and coordinates the activities of a section or department with responsibility for results in terms of costs, methods, and employees. Makes hiring and firing decisions. Reviews employees performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers/supervisors salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Interacts directly with subordinates and peer groups; interfaces with senior managers on issues related to the area of expertise. Maintains positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization.Detailed DescriptionPerforms tasks such as, but not limited to, the following:Provides leadership and direction to the site management team and employees in the development of plans and programs to meet the companys goals and objectives.Provide a safe, healthy, secure and productive work environment, at minimal costs, without impacting employee/operational effectiveness.Delivery of facilities projects, including preparation of statement of requirements, all architectural and design engineering activity, the preparation of design drawings, specifications and contracts for tender and construction, and managing the construction delivery process.Responsible for estimating the cost of the project, getting all of the necessary internal and external approvals, and meeting the budget and schedule commitments.Projects can range from $10K to $1M +.Implements and maintains effective Environmental Health and Safety programs at Celestica sites.Develops and implements appropriate policies and procedures in support of corporate guidelines including EHS Programs, Chemical Management programs, Accident Investigation Processes, Emergency Response Teams and appropriate training programs, ISO 14001 compliance.Managing, maintaining and improving the sites existing programs in all areas.Provides daily management of site facilities staff, including security, maintenance, business center staff and/or contractors.Provide strategic direction, policy development and interpretation, on-going direction, control, counseling of employees at all levels.Building Operations include managing all building services operations including mailroom, housekeeping, cafeteria, maintenance contractors, security, business centers, supplies, meeting rooms, and supplier management.Responsible for the general maintenance of the site and surrounding areas including building, HVAC, general repairs, parking lots and landscaping.Maintaining the building utilities operations for the site and ensuring the site meets all municipal and government regulations.Ensures compliance to ISO 14001 Environmental Management System Standards.

Performs tasks such as, but not limited to, the following:* Provides direct support on all IT technical problems on the factory floor production lines* Completes computer setup, operating system, clients software update, security patching and follows up on audit issues* Provides daily support to end users and resolves eHelpdesk tickets* Assists IT Solutions/Infrastructure Assistant or above on all functions

解決客戶應用技術問題，並記錄及回饋給相關單位撰寫系統操作手冊和相關文件處理客戶日常維護需求工作提供客戶及相關人員教育訓練支援相關測試工作執行專案事務及主管交辦事務並即時回報

【2025 台灣基恩斯 技術支援工程師】【職務亮點】⊚全球化視野：加入日本市值前10大企業，與日本技術團隊合作，參與產品功能優化！⊚接觸尖端技術：KEYENCE七成產品是全球或業界首創，你將第一線接觸尖端技術！⊚技術與業務雙軌發展：不僅提供技術支援，更能走入現場、參與業務推進，展現全方位專業價值！⊚客戶技術策略推手：不只解決設備問題，更要協助導入系統、提高產品良率，成為客戶重要夥伴！⊚內部講師機會：規劃主導業務人員技術訓練，由你協助提升團隊技術力！⊚廣泛領域發揮影響力：客戶涵蓋半導體、PCB、MiniLED、電動車、食醫藥、EC物流等產業。技術實力遍佈各大產業！【職務內容】■ 解決客戶在設備導入過程中的各類技術問題■ 針對客戶的系統環境，提供量身打造的專業建議■ 與業務一同推進項目，參與專案執行，提供強大技術支援■ 提出設備功能優化建議，與日本技術部門推進產品升級【薪資發展】■ 基本薪資：55,000元■ 第一年年薪：約100萬~130萬■ 業績獎金：每月業績獎金、每季業績獎金★一年可領16次業績獎金■ 年薪15個月：底薪12個月＋夏季獎金1個月＋年終獎金2個月■ 其他獎金：三節獎金（3,000元）、CDF員工久任獎金（服務滿七年額外提撥約70-100萬）、旅遊津貼（15,000元）■ 晉升機會： 一年兩次升遷機會，挑戰更高職位與薪資！更多資訊請見招募網站→ http://recruit.keyence.com.tw/▲依照公司盈餘、稅捐及成本支出、營運等狀況，本公司保留隨時修訂、調整以上內容之權利。【專業條件】 ■ 具學習過C#、C++、VB.Net、Java、Python、TypeScript、PLC程式⋯⋯等任一程式語言的經驗【工作地點】 ■ 台北OFFICE：台北市中山區中山北路二段42號12樓【應徵流程】1. 履歷審核2. 第一階段｜視訊面試3. 第二階段第三階段｜實體面試【KEYENCE期待】■ 現在就和我們一同推動產業創新，成為工廠自動化進程的加速器！■ 人才招募網站→http://recruit.keyence.com.tw/

【2025 台灣基恩斯 技術支援工程師】 【職務亮點】 ⊚全球化視野：加入日本市值前10大企業，與日本技術團隊合作，參與產品功能優化！ ⊚接觸尖端技術：KEYENCE七成產品是全球或業界首創，你將第一線接觸尖端技術！ ⊚技術與業務雙軌發展：不僅提供技術支援，更能走入現場、參與業務推進，展現全方位專業價值！ ⊚客戶技術策略推手：不只解決設備問題，更要協助導入系統、提高產品良率，成為客戶重要夥伴！ ⊚內部講師機會：規劃主導業務人員技術訓練，由你協助提升團隊技術力！ ⊚廣泛領域發揮影響力：客戶涵蓋半導體、PCB、MiniLED、電動車、食醫藥、EC物流等產業。技術實力遍佈各大產業！ 【職務內容】 ■ 解決客戶在設備導入過程中的各類技術問題 ■ 針對客戶的系統環境，提供量身打造的專業建議 ■ 與業務一同推進項目，參與專案執行，提供強大技術支援 ■ 提出設備功能優化建議，與日本技術部門推進產品升級 【薪資發展】 ■ 基本薪資：55,000元 ■ 第一年年薪：約100萬~130萬 ■ 業績獎金：每月業績獎金、每季業績獎金★一年可領16次業績獎金 ■ 年薪15個月：底薪12個月＋夏季獎金1個月＋年終獎金2個月 ■ 其他獎金：三節獎金（3,000元）、CDF員工久任獎金（服務滿七年額外提撥約70-100萬）、旅遊津貼（15,000元） ■ 晉升機會： 一年兩次升遷機會，挑戰更高職位與薪資！ 更多資訊請見招募網站→ http://recruit.keyence.com.tw/ ▲依照公司盈餘、稅捐及成本支出、營運等狀況，本公司保留隨時修訂、調整以上內容之權利。 【專業條件】 ■ 日文【OFFICE】 ■ 隸屬於台北總部，服務區域涵蓋全台。【應徵流程】 1. 履歷審核 2. 第一階段｜視訊面試 3. 第二階段第三階段｜實體面試 【KEYENCE期待】 　■ 現在就和我們一同推動產業創新，成為工廠自動化進程的加速器！ 　■ 人才招募網站→http://recruit.keyence.com.tw/ 【具備以下證照尤佳】JLPT N1免費模擬試題檢測

【成為數位基礎設施背後的守護者】 身為 Vertiv 的技術支援工程師，你將在關鍵熱管理系統專案中發揮專業影響力，協助客戶設計、導入，持續優化現有產品熱效能並推動創新。【工作職責】1. 依據專案需求，設計並提出熱管理系統解決方案，支援資料中心、電信與工業應用場景2. 研發團隊合作，分析並改善既有產品熱性能，提升系統效率與穩定性3. 協助業務團隊提供技術諮詢、解決方案簡報與專案支援4. 為客戶提供熱管理相關的技術支援與問題排解服務5. 撰寫與維護技術文件，如產品說明書與測試報告6. 追蹤並研究最新熱管理技術、冷卻解決方案與產業趨勢，回饋產品設計與優化【職務要求】1. 學歷背景：機械工程、熱能與動力工程或相關科系學士以上學歷，具備紮實的熱管理系統專業知識基礎2. 工作經驗：具備 2年以上熱管理系統相關工作經驗，有參與大型熱管理系統專案設計、實施或技術支援的經歷尤佳3. 技能要求： 能獨立使用 CFD 工具進行熱流模擬分析（如：Flotherm、ANSYS Fluent、6SigmaDCX 等） 熟練操作 CAD / 3D繪圖軟體，如 SolidWorks、Creo、Inventor 或 Revit4. 語言能力：具備基本英文技術溝通與文件撰寫能力，能與國際團隊與客戶合作。