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Mapletree Business Centre, HCMC, Vietnam About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.Get to Know the Team The GrabMart team focuses on providing a seamless grocery shopping experience through our platform. We ensure that users can easily access many products, from fresh produce to household essentials, all delivered right to their doorstep. We with local merchants to provide a diverse selection of products. Get to Know the Role Ensure the seamless, efficient, and scalable operation of mass retailersProject management with all partners to smoothly run project/campaign and meet our goalsGrow Grab Marketing Solutions among those retailersYou will report to GrabMart Commercial Manager and work onsite at HCMC. The Critical Tasks You Will Perform 1- Project management Help plan and implement main growth activities to lead finding merchants including referral programs, product development projects…Collaborate with partners to define project timelines, milestones, and critical dependencies.Track performance data and provide relevant insights to improve growth levers.Promote change management and training to ensure adoption of new services and processes across organizationMonitor indicators; track issues and ensure resolution.Hands-on Field Trade activities around HCM 2- Longtail Mex management Monitor daily operational indicators for the Longtail merchant (e.g., assortment listing, opening hours, active rate, order fulfillment rate) and identify causes for underperformance.Develop Standard Operating Procedures (SOPs) for main operational workflows, ensuring compliance and consistency across the longtail base.Develop and deliver Grab Marketing Solution packages to meet the characteristics and needs of mass retailers.Analyze sales data and market trends to identify opportunities for new business and revenue growth.Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Support the development and execution of strategic business plans. Assist in optimizing biz process, including procurement and logistics: Analyze data to identify trends and opportunities for improvement.Prepare presentations and reports for senior management.Participate in evaluating potential business partnerships and acquisitions.Contribute to special projects and continuous improvement initiatives.Collaborate with internal stakeholders for timely material delivery.

Khối vận hành tại Shopee chịu trách nhiệm trong việc vận hành toàn bộ quy trình từ lúc người mua tìm kiếm danh mục hàng hóa trên Shopee cho tới thời điểm họ nhận được món hàng đó. Bên cạnh đó, bộ phận này còn tiến hành phân tích và giám sát chỉ số KPIs trên toàn bộ khu vực, tìm hiểu và đánh giá nguyên nhân khi hệ thống vận hành này gặp vấn đề. Các nhánh nhỏ của bộ phần này bao gồm Dịch vụ khách hàng, Thanh toán, Listings, Lưu kho, Logistics (Hậu cần), Hệ thống hỗ trợ người bán và Xử lý gian lận (Fraud). Về Team của chúng tôi: This role is responsible for executing and optimizing the supplier compensation payment process, with a strong focus on timeline management and cross-functional coordination. The person in this role plays a key part in ensuring timely and accurate payments, while also working with Finance and Business Development (BD) teams to maintain a smooth supplier experience Payment Execution Handle the execution of supplier compensation payments (e.g., due to lost items, damaged goods, late deliveries, operational issues).Review, validate, and raise payment requests through internal systems based on inputs from BD and other teams.Maintain a clear understanding of the end-to-end payment process and ensure compliance with internal policies.Ensure data accuracy, documentation completeness, and timely submission to Finance for processingMaintain and update tracking sheets and records Payment Progress Management Stakeholder Coordination Take ownership of the overall payment timeline across all compensation cases; proactively identify and resolve any delays or blockers.Work closely with key stakeholders including Finance and Commercial teams to execute and close out payments efficiently.Propose and implement solutions to shorten payment lead time, improve visibility, and enhance transparency.Maintain up-to-date reports and dashboards to track payment status, lead time, and escalation points if necessary.

Support Tiktok/Shopee livestream planning and operations for top KOL, Celebs in our networkParticipate in brainstorm and execution part for livestream events, social content and video shooting Support the marketing ecom team in daily administrative tasksBenefits: Work in a very motivated open working environment.Get training from experienced peopleParticipate in company projectsInternship allowance.Team Building, Company trip, bonding activities. Working time and Location: Monday- Friday: 9.00am - 6.00pmLongBeach Building, No.1 Ba Thang Hai Street, Ward Vuon Lai, HCMC