KLA美商科磊致力於維護身心障礙者就業權益,歡迎領有身心障礙手冊或證明的夥伴投遞履歷,加入KLA!We are seeking a highly organized and diligent Regional Service Administrator to join our team. This position will be responsible for supporting the service operations, ensuring smooth communication and coordination between various stakeholders including customers, field service team, and management.Description1.Observe and execute the service business processes and procedures.2. Follow the defined SOX (Sarbanes–Oxley Act) business processes to collect the billable and contract revenues and achieve the quarterly and yearly targets.3.Reduce the billable collection cycle time.4.Maintain and update the customer information and installed base in SAP CRM.5.Provides administrative support to department managers.6.Handle billing and GUI (Government Uniform Invoice) tasks
2 years of experience required
No management responsibility