About inlineinline is a software startup focused on maximizing restaurant efficiency by managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace.The RoleAt Inline, the primary responsibility of the Business Operations Manager is to enhance the efficiency and effectiveness of our Customer Success Management team by means of analysis and process optimization, with a focus on customer maintenance and retention.To succeed at Inline, you must possess traits such as being highly organized, having a strategic mindset, being results-driven with a strong emphasis on quantitative outcomes, being adept at analysis, and the ability to demonstrate exceptional leadership and planning skills within a rapidly evolving environment. You will collaborate closely with various departments, including Sales, Customer Success, Revenue, Finance, and more. This role is central to the long-term development of our customer success management team and restaurant organization in Taiwan.If this sounds like you – read on!
4 years of experience required
Managing staff numbers: not specified