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About inline inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their career and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace. We are seeking a Business Operations Intern to join our team and enhance the efficiency of our Customer Success Management Team, as well as strengthen our client relationships through various tools and solutions. As a Business Ops Intern, you will work cross-functionally with teams including Revenue, Customer Support, and Business Development, collaborating closely to drive value for both inline and its clients. If you're looking to start your career in Operations or Customer Success Management, this is the perfect opportunity for you to shine. What you'll do Daily Operations Organize and manage contract files for the CSM team, developing an automated archiving system to streamline file management.Record client information in internal forms, ensuring data consistency and accuracy across cross-functional documentation.Maintain and periodically update forms, regularly verifying the accuracy of all automated forms.Complete additional tasks as assigned by supervisors. Process Optimization and Automation Tool Development Optimize existing processes and design new workflows, setting clear priorities for improvements that will drive greater sales efficiency.Take responsibility for developing and managing automation tools, ensuring seamless and refined end-to-end processes.Data Analysis Utilize data analysis and client trend assessment to identify potential customer and sales opportunities, supporting data-driven decision-making.Develop client data reports that enable the CSM team to gain insights into customers' business performance, fostering stronger partnerships and collaboration.

We strongly recommend that you submit your application through our BambooHR to increase visibility. 🚨 Please Note: This position is Singapore-based. You will need to relocate to Singapore with an Inline-sponsored work permit.The job requires Japanese language proficiency (written, spoken and listening) because the role involves regular engagement with our Japanese-market clients/partners. Please submit your JLPT certificate with your application. About Inline Inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for Inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and cities in the US. For people with solid professional skills and talent who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with Inline for the next thousand partners at a rapid pace. We Are Looking For We are currently seeking an ambitious, high-energy, and results-driven Customer Success Manager who thrives on challenges and growth in a fast-moving environment. As a Customer Success Manager at Inline, you will work closely with our restaurant partners, customer support team, revenue operations, product, sales, marketing, and operations teams to optimize restaurant relationships and provide maximum value for both Inline and our clients. Key Responsibilities Maintain regular contact with partner restaurants and activate services that drive revenue growth, including TMS, food ordering, key integration partnerships rollout, and other add-onsDevelop churn indicators, plan and execute rescue strategies, and revamp account care flow to meet retention goalsBuild long-term relationships with key clients and serve as a trusted advisor in their restaurant operationsProvide support during initial product implementation, offer recommendations around best practices, and support new product/feature launchesResolve product-related issues or concerns efficiently and effectivelyWork closely with internal teams (National, Regional, and Global) to solve problems and ensure feedback improves Inline's product and operationsOnboard restaurants and provide retraining as needed to ensure they effectively use Inline in their daily operationsAct as an ambassador for Inline's mission, brand, and product in all interactions What We Offer Work permit sponsorship for SingaporeOpportunity to work with leading restaurants across Asia-PacificFast-paced startup environment with significant growth opportunitiesInternational, collaborative team culture

Responsibility・服務香港客戶，提供一對一教學服務・提供即時協助，處理線上、重要客戶的訊息，為客戶解決操作問題以及與重要客戶維護關係・協助客戶成功，續約及加購業績KPI達成・觀察市場及行銷策略資訊、掌握跨渠道自動化再行銷的操作，並能為客戶提供有效建議，提升客戶使用率和銷售轉換率・主動挖掘和梳理客戶需求與預期成果，協助規劃初步技術解決方案，並完成系統方案升級或功能加購・依據客戶使用系統平台，與內部工程團隊和客戶 IT 團隊合作，協助測試及數據串接等實務問題，確保專案準時上線・積極了解客戶的用戶體驗及意見反饋，並進行分析整理，向產品團隊作出產品功能和用戶體驗提案・協助產品部門測試新功能，並從使用者角度提供意見

About Cake Established in 2016 in Taiwan, Cake is an international talent community and platform providing comprehensive solutions for job seekers. By offering AI tools for resumes and portfolios, job search strategies, networking resources, and international job opportunities, Cake meets all needs in career development. With over 7 million users worldwide and collaborations with over 10,000 companies, Cake helps talent find the most suitable place at different stages of their careers. Cake Business Team Culture Values that are the foundation of our team culture, which every member embodies: Raise the bar- Impact matters. Stay focused and curious. Think big hustle- Push for bold, thoughtful, and rapid innovation. People first- Prioritize development and well-being. Help people flourish and feel valued. Transparency builds trust- Communicate with candor, honesty, and respect. Strength through inclusion- Welcome all voices. What makes you unique makes us all strong. One team, one dream- Pride and passion for our mission. Work collaboratively and have fun. 👉 Why Cake Business Team? Job Intro We are seeking a driven and dynamic Customer Success talent to join our Business team and contribute to the growth of our HR SaaSbusiness. If you're a creative thinker with a passion for problem-solving and delivering exceptional customer experiences, this role is for you. What we're looking for: Creative thinkerwho is naturally investigative and curious, enjoys exploring options and innovating Gifted problem-solver and solution-finder Excellent communicatorfor synthesizing complex information and presenting it concisely Passionate about customer experienceand customers in general Self-starterwho is determined to lead change and make a real impact Effective coordinatorwho can lead teams from marketing, business, and tech backgrounds to get things done Must beresult-oriented, and always focusing on measurably driving results to ensure we stay focused on the highest-impact initiatives Responsibilities Meet or exceed goals for customerretention, satisfaction, and adaption; Develop churn indicators, plan and execute rescue strategy, and revamp customercare flow; Identify key customers and launch attraction marketingprograms for customers and job seekers to increase talent and employerengagement and enhanceCake’s brand awareness; Work closely with the Cake Business team, aligning workflow among team members to execute on a plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience. Collaborate closely with the Cake Marketing and Product teams, offering valuable customer insights to facilitate informed decision-making by the team.

一、為什麼這個職位很重要？ Scanoo 正在打造一套讓「實體門市入口數位化」的系統，幫助品牌更有效率地連結顧客、管理門市互動，並將每一次掃碼轉化為可追蹤、可優化的經營資產。在市場拓展的關鍵階段，我們需要一位能夠： 打進連鎖品牌總部 理解客戶的真實營運問題 把產品價值轉化為成交結果的人 你不只是業務，而是： 關鍵客戶開發者（Key Account Builder） 解決方案推動者（Solution Seller） 客戶決策促成者（Deal Maker） 這個角色會直接影響 Scanoo 能否快速切入標竿客戶，並完成從單店到多店的擴張。

1.企業軟體開發、電商、數位轉型服務、系統整合專案其中一項業務開發經驗。2.協助企業客戶數位轉型顧問服務，行銷導向結合資訊技術提供專業建議與資訊解決方案。3.提供企業軟體開發、電商、數位轉型服務或資訊安全解決方案。4.企業客戶關係經營與維繫。

職務說明負責開發台灣百大企業與中大型企業客戶，推廣公司 SaaS 平台與企業健康解決方案，角色以新客戶開發為主、既有客戶經營為輔。【主要職責】1. 企業客戶開發: 主動開發百大企業與中大型企業客戶（HR、ESG、職安、行政等部門）2.規劃並執行 B2B SaaS 銷售策略，完成業績目標。3. SaaS 平台銷售: 向企業客戶銷售 H2U Pano 平台。4. 進行產品簡報、需求訪談、方案規劃與報價提案。5. 企業健康服務銷售: 向企業推廣 職護、職醫等企業健康服務。6. 協助企業規劃符合法規與員工健康需求的解決方案。7. 客戶關係經營: 維護既有企業客戶關係，促進續約與加購。8. 與內部產品、營運、客服團隊協作，確保專案順利執行。9. 市場與商機洞察: 蒐集企業需求與市場回饋，協助優化產品與銷售策略。【加分條件】1. 具 B2B 業務 / SaaS 業務 / 企業客戶開發 相關經驗者佳2. 具備陌生開發能力，能獨立開發並經營企業級客戶3. 擅長與 HR、管理階層、ESG / 職安相關窗口溝通4. 對 SaaS 產品、數位平台或企業服務有高度學習意願5. 具備良好簡報、提案與談判能力6. 曾銷售 SaaS、HR Tech、Health Tech、ESG 相關產品7. 熟悉百大企業或中大型企業採購流程8. 有職安、職護、職醫、員工健康相關產業經驗9. 自我管理能力強，能適應彈性遠端工作模式【工作型態與福利】1. 彈性 WFH / 遠端工作2. 季度業務獎金制度（依績效）3. 新創/成長型團隊，決策快、影響力大4. 與百大企業合作，累積高價值 B2B 業務經驗

【實習期間】 2026/06/22 - 2027/06/30 【工作內容】 企業合作提案（約 50%）：主責現有或潛在捐款企業的合作案，從資料研究、策略規劃、提案撰寫到企業拜訪與結案報告，完整參與全流程。現有合作企業包含 Google、台積電、雀巢、LINE 等。獎項申請（約 30%）：主責國內外獎項申請，包含資料彙整、數據分析、文件撰寫與翻譯。均一獲獎記錄包含 AVPN、傳善獎、總統創新獎等。跨組協作（約 20%）：依專案需求與行銷、數據、設計等團隊協作，參與跨組討論會議、索取成效數據。 【學習重點與挑戰】 學習重點 完整經歷企業合作的全流程：從研究、提案、拜訪到結案，建立 B2B 溝通與專案管理的實戰能力。深入了解非營利組織的募款運作邏輯，以及如何向企業呈現社會影響力。均一有專屬 mentor 制度，提供固定 1-1 時間，一起討論工作學習與職涯方向。 挑戰 任務內容變化大，要適應任務中的不確定性與不可預期。業務涉及多個部門，需要快速理解不同團隊的語言與需求，並有效整合進提案中。部分工作內容為庶務型，要能在重複性事務中尋找成就感。 【工作時數】 寒、暑假期間：每週至少投入 32 小時，其中至少 8 小時到辦，必須包含例行性會議時間（目前是週一下午）開學期間：每週至少投入 16 小時，其中至少 8 小時到辦，必須包含例行性會議時間（目前是週一下午）排班至少以完整半個工作天為單位 【工作待遇】 薪資 基本時薪 $196（時薪制，含勞健保） 工作模式＆環境 表定上班時間為週一至週五 10:00 - 19:00，在信任夥伴當責的前提下，可自由規劃彈性工時。混成式辦公盛行，只要與協作團隊有共識，夥伴能自由選擇辦公地點，遠距也能保持高效！（進辦頻率以各職務面談討論為準）辦公室位於總統府旁，捷運西門站步行 3 分鐘，生活機能便利。以 Slack 作為主要溝通工具，下班即靜音，創造 Work-Life Balance！每月一次「均一日」，與大家輕鬆吃吃喝喝，分享彼此的工作里程碑！每季一次 Team Building 補助，與同組夥伴定期聚聚！ 團隊文化 高度彈性、成長思維的敏捷團隊，重視四大核心價值觀「誠信、多元、恆毅力、推論與成果導向」；決策的思考以使用者（學生、教師、親屬）能否被有效協助為優先考量。組織扁平透明誠信，鼓勵不同想法的激盪；尊重每個人的專業，鼓勵「用愛心說實話」，努力創造橫向、上下都暢通的溝通管道。一對一 mentor 制度，貼近職場前輩完整學習，一起設定目標，定期回顧自己與公司的成長。同事就像是同學！團隊學習風氣旺盛，時不時有夥伴揪團線上課共學、或是健身爬山馬拉松，一起玩耍！

企業募款目前約平台全年營收的一半，對於推動組織永續發展具有關鍵影響。因此，我們正在尋找一位具備策略思維與執行力的夥伴，一同拓展與深化企業合作關係。 此職位的主要任務包括： 維繫既有企業合作夥伴關係，例如撰寫成果報告、規劃與執行企業志工活動等同時，也期待你能積極拓展新的企業合作機會、或是提高企業定期定額的小額捐款，為組織創造穩定且具成長性的財務來源。 在這個角色中，你將有機會與台積電、Google、ASML、研華、應材、雀巢等頂尖企業合作，累積寶貴的實戰經驗，讓均一的教育影響力，轉化為推動社會改變與組織永續經營的重要推手。

公司描述 我們隸屬於 Fortune 500 (財富世界500強) 科技集團旗下，是全球領先的高端電子零組件與技術解決方案分銷商。我們的業務版圖遍布歐洲、美洲及亞太地區，致力於為全球工程師與採購專家提供從設計、原型開發到量產的全方位支持。作為「開發型分銷商」，我們擁有龐大的全球庫存與供應鏈優勢，協助客戶將創新點子轉化為未來的科技產品。 職位亮點 ✅ 挑戰百萬年薪：提供具市場競爭力的底薪加上豐厚的績效獎金，年薪具備突破 100 萬以上的實力。 ✅ 頂尖美商資源：背靠集團全球強大供應鏈，擁有數千家原廠品牌與數十萬種現貨庫存，強大的後勤支援讓您專注於業績開發。 ✅ 完整津貼補助：重視外勤業務福利，提供國內外進修補助、公務手機配發/補助，以及完善的油資與電話費補貼。 ✅ 職涯發展舞台：辦公室位於台北南港軟體園區周邊，接觸電子產業核心客戶群；公司提供專業在職教育訓練，培養您成為獨當一面的顧問型業務。 職位職責 🔹市場開發與客戶維繫：定期拜訪並開發潛在客戶，維繫穩定的合作夥伴關係，挖掘長期商業機會。 🔹 銷售策略執行：根據市場變化靈活調整銷售策略，提升產品市佔率並達成業績目標。 🔹 商務談判與報價：協助客戶查詢產品價格、處理報價相關問題，並有效管理訂單與出貨進度。 🔹 跨部門協作：與內部勤業人員及技術團隊緊密合作，優化銷售流程與客戶體驗，確保訂單準時交付。 職位要求 ✔ 具備 2-3 年以上 B2B 業務開發、拜訪客戶經驗。 ✔ 具備電子業相關經驗者優先（如熟悉半導體、被動元件、連接器等應用），能快速掌握產品特性。 ✔ 具備良好的溝通協調能力、獨立作業能力以及對業績目標的企圖心。 ✔ 英文讀寫能力佳（需能閱讀原廠規格書、處理內部英文信件）。 ✔ 自備機車，以利大台北地區客戶拜訪行程。 若您對此職位感興趣，請立即聯繫，讓我為您介紹更多詳細資訊！ ▶︎ 聯繫人：招募顧問 Andre Tsai ▶︎ LINE：https://line.me/ti/p/bf3mXFSvRq ▶︎ LinkedIn：https://www.linkedin.com/in/andre-tsai-720469325/ ▶︎ Email：[email protected]