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Responsibilities: Lead the backend engineering function, providing technical direction and strategic guidance to enable enterprise-scale system development and operational excellence.Act as a hands-on technical leadershaping system architecture, overseeing implementation, and establishing engineering quality standards.Collaborate closely with cross-functional teams (PO, Frontend, QA, SRE) to translate business objectives into scalable, maintainable backend solutions.Drive continuous improvement across engineering practices, including development workflows, CI/CD automation, system observability, and incident response.Take end-to-end ownership of backend system performance, reliability, scalability, and cost efficiency.Mentor and grow engineering talent, cultivating a culture of ownership, innovation, and continuous learning.Demonstrate strong business acumen and a proactive mindsetactively identifying opportunities to expand impact beyond backend, including product direction, cross-functional collaboration, and organizational scaling.

The IT Support Engineer / Specialist is a first-line support professional, primarily responsible for IT Service Desk operations. This role involves promptly addressing user IT-related inquiries, rapidly triaging and categorizing issues for initial damage control, and determining whether escalation to second-line personnel is required. The IT Support Engineer plays a crucial role in ensuring efficient IT service delivery and user satisfaction by providing timely support for various IT issues. Responsibilities: First-line Technical Support and Problem Resolution: Serve as the primary point of contact for internal users' IT-related issues, including quick responses to inquiries and guidance.Address user problems concerning general device usage (e.g., laptops, mobile phones), network connectivity (wired/wireless), Wi-Fi connections, printer setup and troubleshooting, and other IT-related matters.Provide FAQ guidance and solutions for common issues.Perform initial problem diagnosis and resolution to minimize impact on business operations. Office and Conference Room Equipment Maintenance: Responsible for the daily maintenance and troubleshooting of Office Automation (OA) equipment, such as scanners, photocopiers, and shredders.Ensure that conference room audio-visual equipment, projection systems, video conferencing equipment, and other related devices are functioning correctly, and provide usage support.Assist with the setup and testing of conference room equipment to ensure smooth meetings. Service Desk Operations and Issue Classification Rapidly classify, log, and track incoming IT issues.Assess the complexity and urgency of problems and determine whether escalation to second-line (L2) or relevant IT teams is necessary.Monitor the IT service desk's operations to ensure service requests are processed in a timely manner User Services and Communication Provide friendly and efficient IT technical support services to enhance user satisfaction and experience.Collect user feedback and assist in optimizing IT service processes.Maintain the IT knowledge base of frequently asked questions to help users self-resolve issues.Leverage AI tools (e.g., Gemini, ChatGPT) to query solutions, draft user guides, and enrich FAQ/knowledge base content for faster issue resolution. IT Asset and Basic System Maintenance Assist in the management and maintenance of office IT equipment and applications.Support IT-related routine checks and maintenance task.Ensure adherence to and implementation of corporate information security policies in daily operations (e.g., account management, password handling, device compliance, data protection).

About the Role:We are looking for an experienced Android Engineer to join our product team building a music streaming app for the Japanese market with millions of active users. You will work on both new feature development and improvement of existing systems, including modernizing legacy code and solving long-standing user pain points.This is a commercially successful product with millions of users and high expectations from both the business and our users. If you're looking to work on a platform that blends business impact with technical challenges, youll feel right at home here.Team Culture:You'll join a Scrum-based cross-functional squad consisting of Android and iOS Engineers, backend engineers, QA engineers, product managers, and designers. We focus on tight collaboration and seek the highest leverage between technical feasibility and business impact.If you want to experience what it means to iterate and scale a real-world app that truly reaches and impacts users, this is the place. Responsibilities: Build user-facing features in our Android app, written in Kotlin and structured with the MVVM architectureContribute to the ongoing improvement and modernization of the codebaseRefactor and improve stability, performance, and maintainability of existing codeDebug issues and improve overall app reliabilityEnsure compatibility with the latest Android versions and follow Google Play submission guidelines

The Senior IT Engineer is responsible for planning, implementing, and maintaining the organization's IT infrastructure and systems. This role ensures the stable operation, efficient delivery, and continuous optimization of corporate IT services, supporting the organization's daily operations. The Senior IT Engineer will play a key role in building and managing various IT systems, including office networks, enterprise applications, and development infrastructure. Responsibilities: Group IT System Infrastructure Build-out and Maintenance:Responsible for the planning, implementation, deployment, and daily maintenance of the group's IT system infrastructure (e.g., office networks, Wi-Fi, servers, etc.).Manage and maintain enterprise-level application systems to ensure stable operation and performance.Network and Identity Management:Design, implement, and maintain office network architecture, including wired and wireless networks, ensuring their stability, security, and efficiency.Manage and maintain Identity and Access Management (IAM) systems to ensure the accuracy and security of user permissions.System Monitoring and Troubleshooting:Monitor the operational status of the IT infrastructure, identify potential issues, and perform preventive maintenance.Rapidly respond to and resolve various IT incidents, ensuring business continuity.Technical Support and User Services:Provide technical assistance and guidance to L1 support staff, facilitating the resolution of internal user hardware and software issues.Communicate and collaborate with various departments to understand their IT needs and provide appropriate solutions.

Team Segment : Corporate (CEO Office) About the Role KKCompany is seeking a Strategic Initiatives Program Manager (SIPM) to join our CEO Office, reporting directly to the Chief of Staff. This role serves as the program hub for cross-functional and cross-region initiatives, and ensures that leadership directions from the CEO and executive leadership are translated into executable plans with measurable results. You will work closely with the Chief of Staff, business unit/segment leaders, and cross-functional teams to drive strategic programs , track progress, and facilitate alignment and communication across all stakeholders. This is a highly visible and impact-driven role, ideal for someone who thrives in a dynamic, fast-paced environment and enjoys bridging diverse teams to mutual success. Responsibilities: Strategic Program Planning and Execution Partner with the Chief of Staff and senior management team to translate strategic directions into clear project charters with defined goals, milestones, timelines, owners, budgets, and success criteria.Create and maintain a transparent mechanism as the single source of truth for all strategic initiatives. Governance Risk Management Define and manage RACI, change control, acceptance criteria, and risk mitigation plans.Track dependencies and proactively address blockers to ensure on-time, on-quality, and on-budget delivery. Cross-team Cross-Regional Coordination Assist in running operating cadences, progress reviews, and executive briefings to ensure alignment, accountability, and information flow.Facilitate effective communication and collaboration among internal teams (engineering, product, operations, etc.) and external partners or vendors. Reporting Executive Communication Prepare concise, data-driven reports, and presentations for the Chief of Staff and CEO, synthesizing complex information into actionable insights.Ensure consistent messaging, visibility, and transparency for all stakeholders at multiple organizational levels.

Responsibilities: Collaborate closely with PM, RD teams, and QA lead to deliver test plans ,as well as to execute tests to ensure product quality.Develop test plans, and lead review sessions with engineers and other team stakeholders.Enhance testing productivity by utilizing and/or developing mobile automation tools and scripts.Manage the overall testing process and review results provided by outsourcing vendors to ensure quality.

About the Role:We are looking for an experienced iOS Engineer to join our product team building a music streaming app for the Japanese market with millions of active users. You will work on both new feature development and improvement of existing systems, including modernizing legacy code and solving long-standing user pain points.This is a commercially successful product with millions of users and high expectations from both the business and our users. If you're looking to work on a platform that blends business impact with technical challenges, youll feel right at home here.Team Culture:You'll join a Scrum-based cross-functional squad consisting of iOS and Android Engineers, backend engineers, QA engineers, product managers, and designers. We focus on tight collaboration and seek the highest leverage between technical feasibility and business impact.If you want to experience what it means to iterate and scale real-world app that truly reaches and impacts users, this is the place. Responsibilities: Build user-facing features in our iOS app using Swift, MVVM, and SwiftUIContribute to improving and modernizing existing parts of the codebase as we evolve toward a more modular and modern architectureRefactor and improve stability, performance, and maintainability of existing codeDebug issues and improve overall app reliabilityEnsure compatibility with new iOS versions and follow App Store guidelines for submission

Team Segment : Solutions BusinessOur Current Stack Includes:AWS · Kubernetes (EKS) · Terraform · GitLab CI · Jira · Python/Golang(Experience with equivalent tools is also welcomee.g., Jenkins, GitHub Actions, CircleCI, Ansible, etc.) About the Role:We are hiring a DevOps Engineer to accelerate our infrastructure automation, CI/CD reliability, and release process tooling. You will join a team that owns:1. Terraform-first AWS infrastructure2. GitLab-based CI/CD pipelines3. Jira-integrated release orchestration4. And help enable our next wave of Kubernetes adoptionYou will work cross-functionally with engineers, SREs, and PMs to build scalable internal platforms and improve developer velocity through better tooling and automation. Responsibilities: Build and maintain CI/CD pipelines with GitLab and GitOps principles.Design, evolve, and operate Infrastructure as Code (Terraform) for AWS.Automate releases and deployment flows across environments and services.Support Kubernetes workloads (EKS) and future platform integrations.Improve visibility, rollback/recovery, and testing strategies across environments.Collaborate closely with developers to improve DevEx, speed, and reliability.

Responsibilities: Lead financial forecast and regular budgeting process for the assigned scope of the business, including collecting operation plan and budget from various departments, advising operating guidelines, and preparing PL forecast, cash forecast, and financial update materialsSupport senior management team to analyze PL results and provide timely insights that enable them to manage business within targetDrive analytical and conceptual thinking with the business that extends beyond the PL into strategyCollaborate with multiple functions and participate in evaluation and implementation of key strategic initiatives across groups businesses

We are seeking a detail-oriented and well-organized Service Business Operations - Senior Specialist to join our Business Operations team. In this role, you will support and assist cross teams i.e., Solution Program Managers, regional PMs, Legal, Finance, and Engineering to ensure accurate and efficient monthly billing execution, assist in streamlining quotation logic, and help maintain operational workflows that support our enterprise delivery. You will play a critical role in ensuring billing accuracy, financial process alignment, quotation sanity-checks, 3rd party service contractual management, and stakeholder accountability, helping the business run with greater efficiency, transparency, and profitability. Performance indicators for this role will include billing accuracy and timeliness, implementation of process support and cross-functional collaboration feedback. Responsibilities: Billing Invoicing OwnershipManage Enterprise customers regular/monthly billing statements and invoices on a fixed schedule (1st, 2nd, 3rd day of each month, may occasionally require work on weekends or holidays)Collect and validate input from multiple teams (traffic reports, usage data, etc) to produce billing documentation aligned with contract terms and service status.Ensure proper financial documentation, audit readiness, and operational compliance across billing and quoting workflows. Billing scope typically covers streaming traffic, platform maintenance fees, and licensing charges. Third-Party Software Contract ManagementAssist in tracking and organizing third-party software contractual terms for service integration.Coordinate internal approvals, documentation, and contract tracking for software tools or external vendors. Experience with tools such as Google Sheets, ERP systems, Tableau, Looker, Notion, or Jira is highly preferred.Operational Process OptimizationCross-team collaboration process optimizations through maintaining SOPs and implementing automation/AI tools.Financial Quotation Operations SupportAssist in reviewing and maintaining internal quotation templates and pricing logic to ensure market fit, profitability, and consistency.Collaborate with Solution Program Managers and Sales to perform commercial validation on new development quotations and pricing assumptions.Provide basic feedback into pricing tier structures, bundled service logic, and margin opportunities. Ensure quotation standards are aligned with service offerings, delivery expectations, and operational realities.Program Support Flexibility:Support Solution Program Managers in regular operational tasks (e.g., project documentation, status tracking, cost validation) to ensure smooth customer engagement and delivery continuity.Adhoc support including ISO 27001/ISMS compliance, asset management.