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※ 因應疫情發展，自由系統第一階段面談皆更改為Microsoft Teams視訊面談。我們正在尋找一位可以配合美國西岸上班時間的專案工程師為什麼加入我們？• 參與多元產業專案，快速累積實戰經驗。• 不斷學習與成長，有機會接觸最新雲端技術。• 團隊氛圍開放，鼓勵分享與創新。職責內容：1. 與客戶IT溝通，了解並釐清問題來源，提供技術解決方案2. 分析與排除 M365 / Intune / Azure 的常見技術問題3. 判斷問題是否超出職責範圍，並回報主管4. 深入挖掘問題根因，提出可行且有效的改善建議具備能力：1. 熟悉 Microsoft 365、Intune 或 Azure基礎經驗。2. 具備基礎英文能力，能閱讀文件、與客戶進行簡單溝通。3. 主動積極、善於合作、積極學習。

＊此為自由系統日本子公司職缺，將外派至日本（東京）【Company Overview】Freedom Systems is a Taiwan-founded Managed Service Provider (MSP) established in 2008, delivering end-to-end ICT management—including IT-as-a-Service (ITaaS), cybersecurity, cloud and virtualization, infrastructure integration, and strategic IT consulting. We serve clients through SMB, finance, healthcare, technology, manufacturing, and the public sector.After successful market entries in Thailand and Singapore, we are expanding into Japan in 2025. The Japan office operates with a startup mindset within a multinational structure—fast learning loops, broad accountability, and true ownership. Unlike traditional Japanese enterprises, we value capability and impact over tenure.Work Location: 東京都港区浜松町2-1-17 松永ビル 9樓 (TBC)Work Hours: Mon–Fri, 9:00–18:00 (Hybrid Working Model)The Operation Engineer is more than a traditional IT support role.You are a frontline problem solver who ensures stability, security, and scalability of client IT environments—while continuously improving service quality through structured operations and knowledge sharing.At Freedom Systems Japan, engineers are not hidden behind tickets. You work closely with clients, regional teams, and project stakeholders, gaining exposure to real-world enterprise IT challenges across infrastructure, cloud, and cybersecurity.This role is ideal for engineers who want to grow from execution to ownership, and from reactive support to proactive value delivery.【Key Responsibilities】1.IT Operations Service Delivery－Operate and maintain client IT environments, including Microsoft 365, Active Directory, PCs, servers, VMs, and network devices.－Ensure incidents, requests, and changes are handled within SLA with clear communication and accountability.－Maintain accurate case records, updates, and service reports in internal systems.2.Knowledge Process Enablement－Build, document, and continuously improve the internal knowledge base to enhance service consistency and efficiency. －Contribute to operational best practices and standardized troubleshooting procedures.3.Client Support Technical Consulting－Act as a technical point of contact for clients, clearly understanding issues and translating them into actionable solutions.－Coordinate with client-side vendors or partners when cross-party collaboration is required.4.Project Initiative SupportParticipate in and execute one-time or phased IT projects, including:－Infrastructure optimization－Device deployment and mass rollouts－Cybersecurity enhancements－Cloud and virtualization migrations－Digital transformation initiatives－Prepare and deliver regular maintenance and health-check reports for internal and client review.【Requirements】Language Communication－Functional written and verbal communication skills in English or Chinese for collaboration with HQ and regional teams.－Ability to explain technical issues clearly to non-technical stakeholders.Experience Technical Foundation－Minimum 1 year of hands-on IT support or operations experience (end-user devices, servers, or networking).－Solid understanding of: Microsoft 365/ Active Directory/ Windows PCs / servers / VMs/ Basic networking concepts－Experience working with local vendors or manufacturers for support or maintenance is a plus.Professional Attributes－Strong sense of responsibility and execution discipline.－Ability to prioritize tasks and respond efficiently in a service-driven environment.－Willingness to learn, document, and continuously improve.【Required Job Skills】System－Troubleshooting Windows client issues－Clear incident reporting and structured case documentation－Basic installation, configuration, and operation of Windows OS－Diagnosing and resolving common PC hardware issuesNetwork－Basic LAN configuration and troubleshooting－Internet connectivity issue diagnosis－Basic wireless network setup and problem resolution

IntroductionFor a company built on technology leadership, attracting and retaining talented people is business critical.The ASML Taiwan Communications team plays a key role in achieving this by strengthening the company’s reputation and employer brand, clearly communicating its strategy and achievements, and fostering employee engagement, pride, and a strong sense of connection across the organization.As a Communications Intern, you will support the team in delivering impactful internal and external communications while gaining hands‑on experience in a global, technology‑driven environment.Your assignmentSupport the management and daily operations of internal communications channelsSupport generating content for internal/external communication purposesEngage with and help manage campus ambassadors, contributing creative ideas to enhance campus communicationsAssist in planning, promoting, and executing communications activities and eventsSupport the preparation of surveys, data collection, and reportingProvide support for team activities and general departmental administrative tasksYour profileStrong proficiency in written and spoken EnglishFamiliarity with AI tools and an interest in applying them to communications and marketing workWorking knowledge of Microsoft 365 applications (e.g. Teams, SharePoint, Planner, Power BI, Miro)Basic understanding of digital marketing concepts and practicesBasic graphic design and video production skills are a plusAn agile, fast learner with a collaborative, team‑oriented mindsetOffice work hour: minimum 2 days per week, more than 3 days are highly welcomeBachelor or Master degree of Communications, Marketing, Business or relevant field of study, or equivalent combined education and experienceInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

About BTSE:彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the Opportunity:The IT End User Computing Manager is a crucial leadership role responsible for the design, deployment, and operational excellence of all technology services that directly impact the organization's employees. This position ensures a seamless, secure, and highly productive computing environment, encompassing everything from device and software management to core IT infrastructure support and end-user training.Responsibilities:VDI and Device Management: Deploying and maintaining Virtual Desktop Infrastructure (VDI), as well as implementing and managing Mobile Device Management (MDM) and other essential device management tools.Audio-Visual Systems: Overseeing the setup and ensuring the seamless, reliable operation of all audio-visual (AV) and video conferencing platforms.Core IT Service Management: Implementing and maintaining critical IT services, such as Microsoft 365, VPN services, and robust antivirus protection tools.Asset and Efficiency Optimization: Monitoring and managing IT end-user computing assets for optimal utilization. Identifying and implementing improvements to IT procedures and processes to enhance overall efficiency.Support and Training: Providing technical training and hands-on support to end users to improve their IT proficiency.Infrastructure Support: Providing off-duty support for the IT infrastructure when necessary, and executing other tasks as assigned by the lead.Requirement:A successful candidate will possess a strong blend of technical expertise and leadership experience:Experience: A minimum of 6 years of professional experience in IT Technology operations and support, including at least 2 years in a management or team lead capacity.Technical Knowledge: Proficiency in various IT infrastructure components:Network management (e.g., Firewall, Switch, AP, DNS).Server hosting (VM).Storage and data center management.Leadership Management:Demonstrated experience managing small to medium-sized IT teams, including performance management, coaching, and mentoring.Proven ability to prioritize and effectively manage multiple concurrent projects and initiatives.Problem-Solving: Excellent analytical, critical thinking, troubleshooting, and problem-solving abilities.Communication Collaboration:Strong written and verbal communication skills to articulate complex technical information to both technical and non-technical stakeholders.Experience collaborating cross-functionally with departments like HR and Operations to align IT services with core business needs.Fluency in both English and Mandarin is required to communicate effectively with a global user base.Perks BenefitsCompetitive total compensation packageVarious team building programs and company eventsComprehensive healthcare schemes for employees and dependantsAnd many more! Apply and let us tell you more!#LI-JY1

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The roleAs a Senior Technology Support Analyst, you are the strategic anchor of our Level 1 support operations in Chennai.  Your mission is to bridge the gap between our high-volume global Level 1 team and our specialized Level 2 tech specialists.Your job is more than just fixing technical problems; you are a Senior Technology Advisor. You will drive operational excellence by using automation and AI tools, solving the most complex technical challenges, and mentoring junior team members to deliver excellent service.Our service promiseWe move away from old-fashioned IT support methods. As a Senior Advisor, you will lead by example using these core principles::Solve the problem firstOne stop for helpUse your expert judgmentFocus on the personYour contributionBe Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this senior role, you will focus on these areas:Solve complex technical issues: You will act as an escalation point for difficult technical challenges involving laptops, mobile devices, and core productivity app tools like Google Workspace, Zoom, Slack, Microsoft 365 and Okta.Drive operational  readiness: You will act as the key link between our project teams and support operations. You will ensure the team is fully prepared for new application rollouts and system updates by translating technical requirements into actionable support knowledge. Lead task automation: You will identify repetitive manual processes and implement AI or software tools to automate them, significantly increasing team efficiency and employee experience.Cross-functional collaboration:  You will partner closely with Workplace Experience and People Culture (PC) to ensure our digital services and physical environments are perfectly synchronized. By collaborating with broader technology teams, you will guarantee that our support ecosystem is seamless, reliable, and optimized for our employees.Mentor the team: You will share your knowledge with junior team members and show them how to be professional and highly effective advisors.Empower through self-help: You will create simple, clear documentation that enables employees resolve technical issues independently.What you bringExperience: 5 years in IT support with a proven ability to solve complex technical infrastructure problems.Automation Mindset: Practical skills in using scripts or AI tools to optimize workflows and increase speed.Technical Expertise: Deep knowledge of Windows, macOS, and Mobile Device Management (MDM) in a global corporate environment.Professional Communication: Ability to explain complex technical topics in clear, structured English for a global audience.Adaptability: Comfort working in a dynamic, 24/7 global environment.Helpful experience to haveLeadership history: Experience leading technical projects or serving as a Subject Matter Expert for a team.Process excellence: A history of using ITIL frameworks (Incident, Problem, and Change Management) to transform support into a structured service lifecycle or a history of taking manual tasks and making them fast and automatic.Innovation: A passion for staying ahead of trends in workplace technology and AI.#LI-MR2Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Overview As a Microsoft Data Center Inventory Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process. Microsoft’s Cloud Operations Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. Leverage process knowledge and best judgment to complete tasks with minimal direct supervision. Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).Ensures detailed physical inventory tracking and staging. Help to reconcile and report inventory discrepancies. Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary. Notifies management about ordering stock shortages. Escalates any issues to management. Comply with security and data management policies.Embody our culture and values.

公司介紹 這是一個長期投入國際事務與公共影響力的組織型機構，於全球多個地區運作，並在台灣設有重要據點。 組織高度重視 資訊安全、營運穩定性與數位轉型，IT 不只是後勤支援，而是支撐整體組織韌性與效率的關鍵角色。 若你正在尋找一份 能結合 IT 專業、國際視野與實質社會影響力 的工作環境，這個角色將讓你在穩定制度中，持續累積深度且有意義的 IT 經驗。

無國界醫生是一個獨立的國際醫療人道救援組織，致力為受武裝衝突、流行病與傳染病和天災影響，以及遭排拒於醫療體系以外的人群提供緊急醫療援助。無國界醫生只會基於人們的需要提供援助，不受種族、宗教、性別或政治因素左右。無國界醫生台北辦公室目前正在招募1位對無國界醫生的宗旨及國際人道事務有興趣的資訊專員加入我們的團隊。 資訊專員資訊專員確保無國界醫生（台灣）的資訊基礎設備與系統能有效運作、安全穩定並持續發展。透過提供使用者支援、帶領小型資訊專案、以及參與數位轉型，資訊專員在提升整體工作效率、韌性以及資料保護上，扮演了關鍵角色。主要工作內容：負責日常 IT 營運與使用者支援，包含 Microsoft 365 管理、員工帳號開通與停用、權限管理及設備支援。維護辦公室 IT 基礎架構與服務的穩定運作，包括網路、Teams 電話、雲端服務及伺服器等。處理 IT 支援請求與系統事件，並依據既定流程進行問題排除或升級通報。執行例行系統維護與監控作業，如系統更新、修補程式管理及基本系統檢查，以確保服務穩定與安全。協助推動數位工具與協作平台的導入與使用，並提供同仁操作支援及基礎流程自動化協助。協助資訊安全、營運持續計畫（BCP/DR）及 IT 專案執行，並在需要時通報相關技術風險或事件。 Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. We offer assistance to people based on need and irrespective of race, religion, gender or political affiliation. We have the following vacancy and are looking for a talented individual with a strong desire to contribute to humanitarian work and commit to the aims and values of MSF to join our team in Taipei. IT Officer The IT Officer ensures the efficient functioning, security, and development of MSF Taiwan’s IT infrastructure and systems. By providing advanced user support, leading small-scale IT projects, and contributing to digital transformation, the IT Officer plays a key role in enhancing productivity, resilience, and data protection across the office. Major Responsibilities Provide daily IT operations and end-user support, including Microsoft 365 administration, user onboarding/offboarding, access management, and device support.Maintain the stability of local IT infrastructure and services (network, Teams phone, cloud services, and servers) following established procedures.Manage IT support requests and incidents, ensuring timely resolution or escalation according to support processes.Perform routine system maintenance and monitoring, including updates, patching, and basic system checks to ensure service reliability and security.Support the adoption of digital tools and collaboration platforms, assisting staff with usage, configuration, and basic workflow automation.Assist in IT security, continuity planning (BCP/DR), and IT projects, and escalate technical risks or incidents when necessary.

部門定位｜Department Overview本職位隸屬於 LCY 集團 數位與資訊處(Digital Information Technology)，負責推動企業數位轉型與雲端基礎架構現代化。數位與資訊處致力於打造人機協作的智慧化平台，整合人、事、時、地、物於數位營運架構中，加速企業敏捷性與創新力。This position is part of LCY Group’s Digital Information Technology team, the driving force behind enterprise-wide digital transformation and infrastructure modernization. The team is committed to building intelligent, human-machine integrated platforms that digitally connect people, processes, time, location, and assets—accelerating agility and innovation across the organization.職責說明｜Responsibilities【雲端架構與管理｜Cloud Architecture Management】設計與管理 Azure/AWS 及各類 SaaS 平台的混合與雲原生基礎架構，確保系統具備可擴展性、安全性與高可用性。Design and manage hybrid and cloud-native infrastructure across Azure, AWS, and various SaaS platforms, ensuring scalability, security, and high availability.【基礎架構現代化｜Infrastructure Modernization】主導虛擬化（VMware/Hyper-V）、容器化（Docker/Kubernetes）與自動化（Terraform、Ansible）等技術導入，提升部署效率與可維護性。Lead modernization initiatives including virtualization (VMware/Hyper-V), containerization (Docker/Kubernetes), and automation using tools like Terraform and Ansible to enhance deployment efficiency and maintainability.【Microsoft 365 生態系統管理｜Microsoft 365 Ecosystem Administration】管理 SharePoint、Teams、OneDrive、Exchange Online 等平台，專注於治理、生命週期管理與使用者賦能。Administer platforms such as SharePoint, Teams, OneDrive, and Exchange Online, with a focus on governance, lifecycle management, and user enablement.【SaaS API 整合與開發｜SaaS API Integration Development】熟悉各類 SaaS 平台（如 ServiceNow、Workday、SuccessFactors、Salesforce 等）之 API 整合，能開發與維護 API-based workflows，支援系統間資料交換與業務流程自動化。Integrate and develop API-based workflows across SaaS platforms such as ServiceNow, Workday, SuccessFactors, and Salesforce to enable seamless data exchange and business process automation.【基礎架構自動化與開發｜Infrastructure Automation DevOps】建置並維護 Infrastructure-as-Code（IaC）與 CI/CD 流程，自動化基礎架構元件的佈署、設定與更新。Build and maintain Infrastructure-as-Code (IaC) and CI/CD pipelines to automate provisioning, configuration, and updates of infrastructure components.【效能與成本優化｜Performance Cost Optimization】使用 Azure Monitor、Log Analytics、成本儀表板等工具，持續監控並優化雲端與地端環境的效能與成本。Monitor and optimize system performance, availability, and cost efficiency across cloud and on-prem environments using tools like Azure Monitor, Log Analytics, and cost management dashboards.【災難復原與業務持續性｜Disaster Recovery Business Continuity】規劃與測試災難復原（DR）與業務持續計畫，包括備份策略與復原演練。Plan and test disaster recovery (DR) and business continuity strategies, including backup policies and recovery simulations.【跨部門協作與系統整合｜Cross-Team Collaboration System Integration】與應用、資安、資料團隊合作，支援雲端遷移、系統整合與平台穩定性，促進 DevOps 與 SecOps 的落地。Collaborate with application, security, and data teams to support cloud migration, system integration, and platform reliability, enabling DevOps and SecOps practices.【技術文件維護｜Technical Documentation】撰寫並維護基礎架構架構圖、設定文件、操作流程與變更紀錄，確保知識可傳承與持續改善。Maintain comprehensive documentation of infrastructure architecture, configurations, operational procedures, and change logs to ensure knowledge continuity and process improvement.【技術趨勢評估｜Technology Evaluation Advisory】持續關注新興技術與最佳實務，提出建議以提升基礎架構敏捷性，支援 LCY 數位轉型藍圖。Continuously evaluate emerging technologies and best practices, providing recommendations to enhance infrastructure agility and support LCY’s digital transformation roadmap.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.This is a hands-on technical support role requiring physical testing and troubleshooting of devices in a lab environment, and fluency as a native French speaker.Hybrid role: Monday, Tuesday, Wednesday on site in Mahon, Cork.The Role:Are you a skilled technical professional interested in joining a paid-for Services program with high opportunities?  We are searching for a native French speaker Senior Customer Support Engineer located in Cork, Ireland who will be responsible for troubleshooting and finding solutions to difficult technical problems.  The role will focus mainly on Logitech’s Paid Services support for video conferencing solutions but may occasionally be asked to resolve issues with other enterprise Software (MS, Zoom, Google). Expect to communicate with customers via Phone, email or video calls, and provide high touch service across global organizations, partnering with ITDMs to maintain their valuable conference room spaces or help them as they deploy.  At Logitech, you will assist customers with issues that ensure that the Enterprise customer’s meeting rooms stay running and quickly help to find a root cause for an issue within the ecosystem. May be called on to setup and maintain a Lab in the local area.You will also enjoy opportunities to advance your Career in a diverse environment.Your Contribution:Be Yourself. Be Open. Stay Hungry and Humble, Collaborate and Challenge. Have a great attitude and enjoy helping customers in a timely, efficient and pleasant way. These are the behaviors you’ll need for success at Logitech. In this role you will:Resolve technically complex support issues reported by the customers and/or other team members. Maintain clear, concise and positive communication for all cases in a timely and efficient manner including proactive follow up with customers, team members and product engineers.Own the technical relationship with customers and manage their expectations.Work with department leadership and other stakeholders to address bugs, technical issues, compatibility, and other issues that can’t be resolved with standard troubleshootingProvide ad hoc feedback about trends and new issuesOccasionally, as necessary, answer non-escalated phone calls and email support tickets to ensure department service levels agreements are met.Provide ideas and assist with creation of knowledge base documentation and training materials for both internal and external customers.Deliver consistent customer experience that meets or exceeds our commitments.Be compassionate, respectful and honest Key Qualifications:For consideration, you must bring the following minimum skills and behaviors to our team:Expert knowledge of video conferencing and AV productsExpert/Advance knowledge of windows and Mac OS  Excellent working knowledge of video conferencing applications such as Zoom, MS Teams and Google MeetAdvanced knowledge of computer networking and operating systemsFamiliarity with Android-based device (beyond cellular phones) desirableFamiliarity with IOS devices desirableExcellent communications both verbal, oral and interpersonal skills.Excellent customer service skills. Demonstrated ability to quickly learn and troubleshoot new technologies Demonstrated ability to handle extremely complex technical issues, including working with engineers when necessary.Good working knowledge and skills in MS office 365, Exchange, Azure AD and SSO.  Professional level English and French skills, spoken and written.  Second European language is desirable.In addition, preferable skills and behaviors include:Minimum 3 years of experience in a technical support capacity, with at least 2 years videoconference (VC) troubleshooting experienceMinimum 2 years of providing remote technical support1yr providing high-touch support to Enterprise accountsTechnical certifications beneficial, but not requiredEducation:Bachelor’s degree in Computer or Electronic and CommunicationEngineering or equivalent degree/experience preferred.Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way. “All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.