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職務描述 監測 Ethereum及 Tron 區塊鏈的運行狀況，並根據鏈上的異常狀況進行錯誤排除。監測 本公司關注的交易紀錄，確保交易正常執行，並進行必要的調整與紀錄。管理 公司區塊鏈資產，負責錢包資產的維護與交易的執行。部署及維護節點，依據官方公告進行節點的升級與維護，確保節點穩定運行。維護負責區塊鏈資料的傳輸與處理，並進行資料儲存與查詢。協助開發、優化與維護區塊鏈相關系統，確保應用程式的可擴展性與高效能。與跨部門團隊合作，提供技術建議，參與產品開發與架構設計。進行程式碼審查、技術文件撰寫，並提升團隊技術能力。

◈【個人｜這個職位的角色與任務】✔︎【我們在找的人】:我們稱工程師為 技術顧問（TC, Technical Consultant）。這個角色不只是寫程式，更是站在客戶與產品的角度，解決真正的商業問題。你會深入理解「問題背後的問題」，提出有效的技術解法；有時候，甚至一行程式也不用寫。你將與客戶、Product Owner 一起探討問題的本質，找出最合適的技術、流程或架構解決方案。這是一份能讓你真正「解決問題」，而不只是「完成任務」的職位。✔︎【你會做的事】: ✴︎ 「主動觀察與優化」： 主動觀察現況 ➜ 提出優化 ➜ 推動落地✴︎ 「影響力」：透過技術分享、知識傳遞與新工具導入，提升整體團隊的解決問題能力，讓「自己很強」變成「團隊很強」• 根據客戶需求，設計、開發並維護高效能、高安全性、使用者友善的網路應用程式• 撰寫與維護產品開發文件，並協助建立維運流程• 結合產業與產品知識，提出最佳技術解決方案• 參與產品的輪值式 On-call 支援，並主動推動自動化與預防性改善，增加產品穩定性• 與團隊共同解決問題，協助推動跨部門或主管交辦的挑戰與任務✔︎【你會使用的技術】⇒ 我們鼓勵使用最合適的技術解法，歡迎你帶來新技術的視角與實踐• C# (.NET MVC / .NET Core)• MS SQL / NodeJS• PowerShell• ELK / ECK / Grafana• Git / GitLab / Jenkins• Hangfire / VueJS / HTML / JavaScript / CSS• GKE / AWS✔︎【待遇與發展】• 年薪 NT$1,500,000 起（依經驗與能力調整） • 提供有挑戰性的專案舞台與技術決策參與權 • 有機會朝 Solution Owner 或技術領域領導者發展―――◈ 團隊｜我們欣賞的特質✔︎【我們欣賞的特質】• 主動觀察與優化 / 反思能力：不等待指示，能主動發現系統、流程或協作中的問題與改善機會，積極提出想法與建議、推動改進，讓事情變得更好。• 影響力：能帶動團隊、傳遞知識，提升整體技術文化• 問題解決：用策略思維整合技術與資源，解決複雜問題• 數據驅動：習慣用數據觀察問題、衡量效能與調整方向• 全局觀：能前瞻性地思考系統架構與長期維運• 學習與適應：熱愛學習，並樂於讓團隊一起變得更好―――「 我們希望找到願意主動觀察、分享並一起讓團隊變得更好的你。 」

About Cake Established in 2016 in Taiwan, Cake is an international talent community and platform providing comprehensive solutions for job seekers. By offering AI tools for resumes and portfolios, job search strategies, networking resources, and international job opportunities, Cake meets all needs in career development. With over 7 million users worldwide and collaborations with over 10,000 companies, Cake helps talent find the most suitable place at different stages of their careers. Cake Business Team Culture Values that are the foundation of our team culture, which every member embodies: Raise the bar- Impact matters. Stay focused and curious. Think big hustle- Push for bold, thoughtful, and rapid innovation. People first- Prioritize development and well-being. Help people flourish and feel valued. Transparency builds trust- Communicate with candor, honesty, and respect. Strength through inclusion- Welcome all voices. What makes you unique makes us all strong. One team, one dream- Pride and passion for our mission. Work collaboratively and have fun. 👉 Why Cake Business Team? Job Intro We are hiring a different kind of Customer Success talent. This is not a role about scaling QBRs or running playbooks from 2020. We are looking for someone who treats AI tools (Claude, automation platforms, no-code data tools) as a native part of how they work, and uses them to design the operational systems that make customer retention scalable for a small, high-leverage team. You will be joining at a pivotal moment. Cake is expanding from custom recruitment services into a full HR SaaS suite (Job Posting, Talent Search, ATS). Retention will determine whether a SaaS business succeeds. This role exists to build the engine including dashboards, lifecycle automation, and retention strategy. This role reports to the Manager of SaaS business and works alongside the SaaS business squad including the C-level executives. You will own the "behind the scenes" infrastructure: data, automation, programs. What we're looking for: AI-native operator: you've already built workflows with Claude or similar tools, not just experimented. You can show us actual prompts, automations, and outputs you have shipped.Systems thinker: you naturally see workflows, spot bottlenecks, and design solutions instead of patching.Comfortable with data: SQL or willing to learn fast; comfortable with at least one BI / no-code analytics tool (Looker, Metabase, Hex, or even an AI-assisted setup).Self-starter: you operate with high autonomy, you ship, and you measure your own impact.Builder mindset: you would rather automate a recurring task than do it manually for the third time.Curious about customers: you want to understand why people churn, why they re-engage, and what makes a SaaS retention loop work. Responsibilities This role is structured in three phases over the first 18 months. We are explicit about this so you can see exactly what success looks like at each stage. Foundation Map Cake's customer data sources across job posting, talent search, and ATS products.Define and instrument 3–5 customer health and churn-risk metrics.Build the first internal customer health dashboard (tooling open — pick what scales).Document existing CS workflows and identify the top 3 automation opportunities. Activation Retention Automation Design and ship reactivation campaigns for dormant enterprise accounts; quantify revenue recovered.Build AI-assisted internal tools (e.g., automated account briefs, customer health summaries, prep notes for client-facing CS) that multiply our team's capacity.Run lifecycle programs (onboarding, expansion triggers, renewal nudges) end-to-end. Strategic Retention Architecture Co-author the retention playbook for Cake's HR SaaS suite.Lead cross-functional execution with Marketing, Product, and BD.Build the feedback loop between customer signals and product roadmap.1–3 years of experience in any of: Customer Success Operations, Sales/Marketing/Revenue Operations, Data Analyst, Product Manager, Lifecycle Marketing, or operator at a SaaS / startup.