Responsible for receiving user's consultation and answering user's doubts through online customer service tools; Feedback the problems existing in the use process of users in a timely manner, and do a good job in collecting and sorting out problems; Strong business sensitivity, able to master basic business after receiving training. Financial related knowledge and experience is preferred; Think about daily work, be good at discovering obstacles in user experience, mining user requests, and promo
1 years of experience required
No management responsibility