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【Hour Loop 飛輪電商】在2013年成立，並於2022年初在美國那斯達克上市。作為亞馬遜 (Amazon) 第三方賣家，我們的工作不只廠商開發，還包括商品上架、價格制定，以及物流與庫存管理，通通一手包辦。 在百萬競爭對手中，我們透過獨特的營運模式，成功實現十年來的持續成長，並脫穎而出，在2022年底躍升為亞馬遜 (Amazon) 前十名的賣家！ 我們提供彈性且暢通的職涯管道，不綁年資，端看績效表現，從「獨立貢獻者」到「管理職」適性發展！如果你喜歡打磨自身專業能力，鑽研獨立的工作項目，便適合獨立貢獻者的角色；若你有準確遠見，善於溝通和帶領團隊，你可能就是未來的帶人主管！ Job Description 1. Analyze market sales data and seasonality to discover potential products. 2. Assist senior business managers in developing purchasing strategies to maintain inventory levels. 3. Track the sales performance of products. 4. Calculate the potential profits of products to provide the best purchase advice. 5. Maintain product profit margins through pricing strategies. 6. Improve workflows by collaborating with teams to design scalable, efficient solutions through data analysis and automation 7. Use data-analysis tools (e.g., SQL, Python, R Language) to identify root causes and validate ideas Requirements Improve workflows by collaborating with teams to design scalable, efficient solutions through data analysis and automation Use data-analysis tools (e.g., SQL, Python, R Language) to identify root causes and validate ideas Strong problem-solving skills

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！Job Description/Preferred QualificationsAs a Customer Service Engineer at KLA, you will play a key role in supporting our advanced semiconductor inspection systems. You’ll work hands-on with high-precision equipment, collaborate with regional and global teams, and help our customers maintain peak performance in their manufacturing operations.Job Description1. Troubleshooting DiagnosticsEvaluate, analyze, and resolve technical issues on complex semiconductor equipment through hands-on diagnostics and problem-solving.2. System Maintenance RepairPerform preventive maintenance, repairs, and part replacements to ensure equipment reliability and minimize downtime.3. Technical ExpertiseUnderstand the interaction between mechanical, electrical, and software systems to support system performance and stability.4. Technical Problem SolvingResolve equipment issues using trained expertise and innovation—applying professional KLA tool knowledge and procedures to ensure accurate and effective solutions.5. Cross-Functional CollaborationWork closely with regional and global teams including Applications Engineers, Installation Engineers, and Technical Support Engineers to resolve issues and enhance system performance.6. Customer SupportProvide timely, professional support to customers, helping them maintain stable operations and build long-term working relationships.7. Reporting DocumentationPrepare clear and concise service reports, document equipment status, and share insights to support team learning and continuous improvement.8. Data AnalysisAnalyze system logs and performance data to identify root causes and recommend improvements.9. Training Knowledge SharingParticipate in internal and customer training programs to stay current with product updates and industry trends.10. Onsite Support TravelTravel to customer sites for installations, upgrades, training, or urgent support needs.11. RMA Process ManagementManage Return Material Authorization (RMA) processes to ensure timely and accurate handling of returns, exchanges, and repairs.12.Safety ComplianceFollow all safety protocols and ensure compliance with company and customer standards during service activities.Why This Job Is Special• Work with cutting-edge technology that plays a key role in making the chips inside smartphones, computers, and cars.• Gain hands-on experience with machines that require deep understanding of mechanical and electrical principles.• Be part of a global company, working with experts from around the world.• Face real-world challenges that help you grow your problem-solving and teamwork skills.*Please visit and apply on our career website: https://kla.wd1.myworkdayjobs.com/zh-TW/Taiwan/job/Hsinchu-Taiwan/Customer-Service-Engineer-Hsinchu_2102329

We are seeking a customer-focused, technically adept, and relationship-driven Customer Engagement Application Engineer to join our global team supporting KLA’s industry-leading wafer inspection and metrology solutions. In this front-line, customer-facing role, you will be the trusted technical advisor and strategic partner to our customers, driving product adoption, solving complex challenges, and building long-term relationships that fuel success. You will collaborate across functions to deliver high-impact solutions in the dynamic world of semiconductor manufacturing.Key Responsibilities:• Serve as the primary technical interface between KLA and customer, building trust and credibility through consistent, high-quality support.• Deliver applications support for KLA’s wafer inspection and metrology tools at customer fabrication facilities.• Lead customer engagements including product evaluations, new tool introductions, and drive competitions.• Drive customer success by conducting acceptance tests, recipe development, hands-on training, and pre-sales technical enablement.• Cultivate strong customer relationships by understanding their technical needs, aligning solutions, and ensuring satisfaction through onsite support .• Collaborate with customers and internal teams to co-author technical papers and present at global industry symposiums.• Develop and share Best Known Methods (BKMs), SOP ( Standard Operating Procedures ) materials, and technical documentation to empower global Field Applications teams.• Act as a cross-functional bridge, aligning customer feedback with engineering, sales, and marketing to drive continuous improvement.• Analyze complex technical issues, apply statistical methods, and deliver innovative, data-driven solutions.• Report regional insights and escalate field issues to product divisions, ensuring timely resolution and product evolution.Qualifications:• Master’s degree in Physics, Optics, Engineering, Material Science, or a related field; semiconductor process knowledge is a strong plus.• Proven experience in customer-facing technical roles, with a strong track record of building and maintaining customer relationships.• Demonstrated success in technical problem-solving, project execution, and cross-functional collaboration.• Willingness to work in semiconductor cleanroom environments.• Strong project management, leadership, and organizational skills.• Excellent presentation, communication, and interpersonal abilities.• Fluent in English, with the ability to communicate clearly via email, video calls, and in-person meetings.• Ability to manage multiple priorities in a fast-paced, global environment.Key Competencies:• Strong customer orientation with a passion for delivering value and building trust.• Advanced analytical and statistical thinking for data-driven decision-making.• Effective collaboration and communication across diverse teams and cultures.• High level of initiative, ownership, and accountability in driving results.• Resilience and adaptability in dynamic, high-pressure environments.• A proactive team player with a growth mindset and a drive for excellence.Note: Only applications with *English resume* will be considered.Please also apply through KLA Career page: https://careers.kla.com/

As a GQ (Global Quality) Package Reliability Engineer at Micron Technology Inc., we are primarily responsible for package quality and reliability for Micron’s product lines working end to end for DRAM and HBM, provide inputs and approve phase gates, HVM monitoring and dispositions. This responsibility includes coordinating package qualification efforts for new products and when new designs, materials, or processes are introduced and providing recommendations on product release based on reliability test results. You will also be encouraged to devise reliability test plans to assess risk associated with excursions, conversions, and reliability and qualification issues. You will coordinate root cause and corrective action efforts within the GQ department for package related qualification and GCP failures and prepare reports for discussion and escalation. You will also engage in phase gate review starting from design to production release and ensure CTQ compliance and inline validation. Successful candidate for this position will have: Detailed knowledge of semiconductor component package assembly processes and challenges in particularly HBM and 3DS packages. Understanding of mechanical and material interaction effects on reliability of IC components and/or Printed Circuit Assemblies (PCB) assemblies Good understanding of the effects thermo-mechanical, thermal, mechanical, and hygroscopic swelling stresses on package reliability A proven understanding of industry standard reliability test methods, acceleration models used for life predictions, and sampling statistics preferred. Must be self-motivated, able to work independently, and detail oriented. Strong analytical problem-solving skills, excellent multi-tasking skills and the ability to interact easily with other groups. Good written and interpersonal skills, digital literacy are vital. proven understanding of the software systems employed in backend manufacturing and analytics is a plus like MAM, MES, JMP, Tableau etc.