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【Hour Loop 飛輪電商】在2013年成立，並於2022年初在美國那斯達克上市。作為亞馬遜 (Amazon) 第三方賣家，我們的工作不只廠商開發，還包括商品上架、價格制定，以及物流與庫存管理，通通一手包辦。 在百萬競爭對手中，我們透過獨特的營運模式，成功實現十年來的持續成長，並脫穎而出，在2022年底躍升為亞馬遜 (Amazon) 前十名的賣家！ 我們提供彈性且暢通的職涯管道，不綁年資，端看績效表現，從「獨立貢獻者」到「管理職」適性發展！如果你喜歡打磨自身專業能力，鑽研獨立的工作項目，便適合獨立貢獻者的角色；若你有準確遠見，善於溝通和帶領團隊，你可能就是未來的帶人主管！ Job Description 1. Analyze market sales data and seasonality to discover potential products. 2. Assist senior business managers in developing purchasing strategies to maintain inventory levels. 3. Track the sales performance of products. 4. Calculate the potential profits of products to provide the best purchase advice. 5. Maintain product profit margins through pricing strategies. 6. Improve workflows by collaborating with teams to design scalable, efficient solutions through data analysis and automation 7. Use data-analysis tools (e.g., SQL, Python, R Language) to identify root causes and validate ideas Requirements Improve workflows by collaborating with teams to design scalable, efficient solutions through data analysis and automation Use data-analysis tools (e.g., SQL, Python, R Language) to identify root causes and validate ideas Strong problem-solving skills

Job Description/Preferred QualificationsAs a Customer Service Engineer at KLA, you will play a key role in supporting our advanced semiconductor inspection systems. You’ll work hands-on with high-precision equipment, collaborate with regional and global teams, and help our customers maintain peak performance in their manufacturing operations.Job Description1. Troubleshooting DiagnosticsEvaluate, analyze, and resolve technical issues on complex semiconductor equipment through hands-on diagnostics and problem-solving.2. System Maintenance RepairPerform preventive maintenance, repairs, and part replacements to ensure equipment reliability and minimize downtime.3. Technical ExpertiseUnderstand the interaction between mechanical, electrical, and software systems to support system performance and stability.4. Technical Problem SolvingResolve equipment issues using trained expertise and innovation—applying professional KLA tool knowledge and procedures to ensure accurate and effective solutions.5. Cross-Functional CollaborationWork closely with regional and global teams including Applications Engineers, Installation Engineers, and Technical Support Engineers to resolve issues and enhance system performance.6. Customer SupportProvide timely, professional support to customers, helping them maintain stable operations and build long-term working relationships.7. Reporting DocumentationPrepare clear and concise service reports, document equipment status, and share insights to support team learning and continuous improvement.8. Data AnalysisAnalyze system logs and performance data to identify root causes and recommend improvements.9. Training Knowledge SharingParticipate in internal and customer training programs to stay current with product updates and industry trends.10. Onsite Support TravelTravel to customer sites for installations, upgrades, training, or urgent support needs.11. RMA Process ManagementManage Return Material Authorization (RMA) processes to ensure timely and accurate handling of returns, exchanges, and repairs.12.Safety ComplianceFollow all safety protocols and ensure compliance with company and customer standards during service activities.Why This Job Is Special• Work with cutting-edge technology that plays a key role in making the chips inside smartphones, computers, and cars.• Gain hands-on experience with machines that require deep understanding of mechanical and electrical principles.• Be part of a global company, working with experts from around the world.• Face real-world challenges that help you grow your problem-solving and teamwork skills.

ContextThe work requires top-tier (technical) quality expert knowledge, including in-depth knowledge of Quality Management System and knowledge to drive Quality roadmapsProvides guidance and mentorship to clusters/teams.Leads cross company technical discussions on machine level.Drives and develops training strategy.Works at sector level and/or responsible for complex suppliers.Understands the contribution of other domains to the product; operates on module level and oversees the relations on function level.Masters multiple competencies and is able to translate (internal) customer requirements into quality improvements regarding all competencies.Interacts and builds a cross sector network with relevant stakeholders in ASML. Interacts at tactical-strategic level with suppliers.Interfaces with other sectors in complex environment, may require negotiation.Manages solution focused change.Leads major quality initiatives across platforms, driving innovation and efficiency.RequirementsMaster degree in a relevant field e.g. Quality Management, Industrial Engineering or other relevant area with deep/extensive experience. Pending the expertise area additional certifications may be required. Substantial experience in QE expertise area (e.g. Supplier/Manufacturing Quality and/or competence area such as Lean, Six Sigma Problem Solving)Preferably has experience in working in a global technology environment (e.g. automotive, electronics, semiconductor, healthcare)Strong professional with execution power and 'hands on' mentality to drive and sustain changesProven track record in creating sense of urgence to systematically apply root cause analysis and develop solutions.Able to functionally influence, inspire and engage expertise professsionals.ResponsibilitiesQuality Control, Assurance ComplianceManages quality control and assurance projects, coordinating teams and applying advanced analytical methods to assess product and process quality.Leads technical organizational risk management activities: identifies documents risks, creates awareness, reduces risks and stimulates predictable outcomes.Leads investigations into non-conformances and implements preventive actions.Initiates process improvement initiatives and mentors junior staff in quality control, assurance compliance methodologies.Expert Knowledge, Advice Capability BuildingManages training and education projects, coordinating the development of comprehensive training materials and programs.Provide specialist advice on the interpretation and application of procedures and standards, resolving complex or contentious queries and issues and enabling others to take appropriate actions.Provides guidance and coaching to junior staff in effective training delivery.Regonized as functional expert on quality in own domain and represents the organization in industry and professional forums​.Procedures, Standards Development AdherenceDeploys and adopts QE related procedures, standards and tools within the department.Deploys expertise related competences and actively promotes a Best-Know-Method approachPerformance Data AnalyticsManages data analysis projects, coordinating the collection, interpretation, and presentation of quality data.Applies advanced statistical methods to analyze complex data sets and drive continuous improvement initiatives.Mentors junior staff in effective data analysis techniques.Documenting ReportingManages documentation and reporting projects, overseeing the creation of comprehensive quality documentation and guidelines.Prepares and presents detailed reports to senior management, showcasing quality achievements and recommending process enhancements.Continuous Improvement Problem Solving Manages problem-solving and root cause analysis projects across teams / cross-sector, coordinating teams to investigate and resolve significant quality-related challenges.Ensures lessons learned within teams and competences in order to build a continuous improvement culture and prevent reoccurrence of quality issues.Process ImprovementManages and coordinates process improvement initiatives, leading cross-sector teams to analyze and reengineer quality control processes.Applies advanced methodologies to identify and address process bottlenecks, driving continuous improvement efforts.Leads process improvement initiatives to deliver sustainable business impact.Oversees that process improvements are implemented in the organization, in process descriptions, systems and architecture.Manage Customer ExpectationsManages customer interactions, collaborating with cross-functional teams to address intricate quality-related issues. Ensuring customer quality complaints are investigated for preventive actions.Participates in audits, addressing customer concerns, and ensuring adherence to established quality protocols.Works closely with other departments to address customer needs, and plays a role in improving overall customer satisfaction.Utilizes advanced negotiation and communication skills to exceed customer expectations and enhance satisfaction.Culture CommunityLive the Living Quality Excellence culture by enabling employees to own quality and creating a safe environment where employees can speak-up on QE topics.Actively promote/use of the QE Reward Recognition program and QE Communication Strategy.Be an active member within the QE Community and related events and act as a role model within the sector/regionStakeholder ManagementBuilds and maintains a network of internal and external stakeholders and represents the organisation on operational and/or technical topics.Stakeholders are typically other (senior) experts and or (senior) Line Managers (typically JG11/12) of own and interfacing departments.Communicates with and influences internal and external parties beyond content-driven arguments. Frequently reflects on stakeholder feedback to drive a continuously improving organisation.Strategy PolicyExecutes the key elements of the functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs.Executes and contributes to policies, procedures, and related guidelines within the QE expertise to meet defined key principles and ensure compliance with external requirements.Business PlanningDevelops and proposes annual business plans/roadmaps for a given area, department or supplier, ensuring alignment with the strategy.Translates strategic and operational targets into plans​ with 1-2 year horizon and is responsible for the realization of the plans within timing and budget constraints.Manage and acquire approval for planned deviations.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

Introduction to the jobAs an innovation leader in the semiconductor industry, ASML wants to take its responsibility and be a committed performer on supply chain management. The high attention and ambition offers we open this opportunity for supply chain performance strategy in Asia.This role combines strategic planning and project execution to drive supply chain excellence and long-term business growth. The position is responsible for developing and implementing supply chain strategies, managing performance improvement initiatives, and ensuring alignment with organizational objectives.Role and responsibilitiesStrategic Planning AnalysisDevelop and refine supply chain strategies aligned with leaders’ goals.Define KPIs and performance benchmarks for supply chain operations.Partner with senior leadership to translate strategic objectives into actionable plans.Project ManagementLead cross-functional projects focused on improving supply chain performance.Manage project timelines, budgets, and resources to ensure successful delivery.Drive stakeholder engagement and communication across departments.Performance Monitoring Continuous ImprovementTrack and report supply chain performance metrics, identifying improvement areas.Implement best practices and digital tools for process automation and visibility.Foster a culture of continuous improvement.Collaboration LeadershipAct as a liaison between operations, procurement, logistics, and executive teams.Mentor team members and promote knowledge sharing across the organization.Support decision-making through data-driven insights and strategic recommendations.Education and experienceOverall 10-15 years working experiences, 8+ of relevant experience in supply chain strategy and execution, preferably in a corporate, technology-related environment.Bachelor’s degree in Supply Chain Management, or related field; MBA preferred.Strong analytical and problem-solving skills with proficiency in data visualization tools.Excellent communication and stakeholder management abilities.Strategic thinking business acumen.Project management execution.Supply chain analytics KPI management.Change management leadership.Ability to manage topics/projects simultaneously and collaborate across functions.Experience of Hoshin Kanri, OKR, MBO, BSC, SMART, Lean Six Sigma is plus.SkillsAdvanced English skillsStrong communication skills and hands-on attitudeTeam player, collaborate, positive, proactive, critical and innovativePlan, align, drives results and ensures accountability while balances stakeholdersSelf-development, and values differencesInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

We are seeking a customer-focused, technically adept, and relationship-driven Customer Engagement Application Engineer to join our global team supporting KLA’s industry-leading wafer inspection and metrology solutions. In this front-line, customer-facing role, you will be the trusted technical advisor and strategic partner to our customers, driving product adoption, solving complex challenges, and building long-term relationships that fuel success. You will collaborate across functions to deliver high-impact solutions in the dynamic world of semiconductor manufacturing.Key Responsibilities:• Serve as the primary technical interface between KLA and customer, building trust and credibility through consistent, high-quality support.• Deliver applications support for KLA’s wafer inspection and metrology tools at customer fabrication facilities.• Lead customer engagements including product evaluations, new tool introductions, and drive competitions.• Drive customer success by conducting acceptance tests, recipe development, hands-on training, and pre-sales technical enablement.• Cultivate strong customer relationships by understanding their technical needs, aligning solutions, and ensuring satisfaction through onsite support .• Collaborate with customers and internal teams to co-author technical papers and present at global industry symposiums.• Develop and share Best Known Methods (BKMs), SOP ( Standard Operating Procedures ) materials, and technical documentation to empower global Field Applications teams.• Act as a cross-functional bridge, aligning customer feedback with engineering, sales, and marketing to drive continuous improvement.• Analyze complex technical issues, apply statistical methods, and deliver innovative, data-driven solutions.• Report regional insights and escalate field issues to product divisions, ensuring timely resolution and product evolution.Qualifications:• Master’s degree in Physics, Optics, Engineering, Material Science, or a related field; semiconductor process knowledge is a strong plus.• Proven experience in customer-facing technical roles, with a strong track record of building and maintaining customer relationships.• Demonstrated success in technical problem-solving, project execution, and cross-functional collaboration.• Willingness to work in semiconductor cleanroom environments.• Strong project management, leadership, and organizational skills.• Excellent presentation, communication, and interpersonal abilities.• Fluent in English, with the ability to communicate clearly via email, video calls, and in-person meetings.• Ability to manage multiple priorities in a fast-paced, global environment.Key Competencies:• Strong customer orientation with a passion for delivering value and building trust.• Advanced analytical and statistical thinking for data-driven decision-making.• Effective collaboration and communication across diverse teams and cultures.• High level of initiative, ownership, and accountability in driving results.• Resilience and adaptability in dynamic, high-pressure environments.• A proactive team player with a growth mindset and a drive for excellence.Note: Only applications with *English resume* will be considered.Please also apply through KLA Career page: https://careers.kla.com/

SSP Asia Learning Knowledge Management ManagerIntroduction to the jobAs an innovation leader in the semiconductor industry, ASML wants to take its responsibility and be a committed performer on supply chain management. The high attention and ambition offers we open this opportunity for learning and knowledge management in Strategic Sourcing and Procurement (SSP) Asia.This role plays a pivotal role in driving organizational excellence by fostering a culture of continuous learning and knowledge sharing. This position partners closely with leaders and cross-functional stakeholders to identify capability gaps, design impactful learning programs, and implement knowledge management strategies that empower teams to perform at their best. By aligning learning initiatives with business priorities, the manager ensures that SSP Asia professionals have the skills, tools, and insights needed to deliver superior results, ultimately enhancing organizational performance and competitive advantage.Role and responsibilitiesLearning DevelopmentDevelop and execute a global learning strategy for sourcing and procurement teams.Partner with internal stakeholders and external vendors to implement blended solutions.Monitor and measure the effectiveness of training programs using KPIs, feedback loops.Knowledge ManagementEstablish and maintain a centralized knowledge repository for procurement best practices, policies, templates, and market intelligence.Implement knowledge-sharing platforms and collaboration tools to enable cross-functional learning.Drive continuous improvement by capturing lessons learned from sourcing projects and supplier engagements.Stakeholder EngagementCollaborate with leaders to identify skill gaps and knowledge needs.Act as a liaison between filed teams and global learning functions.Support change management initiatives.Technology InnovationLeverage digital tools to enhance learning and knowledge accessibility.Stay updated on industry trends and incorporate innovative learning methodologies.Education and experienceOverall 10-15 years working experiences, 8+ of relevant experience in supply chain learning knowledge management strategy and/or execution, preferably in a corporate, technology-related environmentBachelor’s degree in Supply Chain Management, Learning Development, or related field; MBA preferred. Engineering background is a plus.Experience in procurement, strategic sourcing, and supply chain, with at least 3 years in learning or knowledge management.Strong understanding of procurement processes, category management, and supplier relationship management.Experience with learning management systems and knowledge management platforms.Excellent communication, facilitation, and stakeholder management skills.SkillsAdvanced English skillsStrategic thinking and ability to align learning initiatives with business goals.Strong analytical and problem-solving skills.Project management and change management expertise.Ability to work in a global, cross-functional environment.Strong communication skills and hands-on attitude.Team player, collaborate, positive, proactive, critical and innovative.Plan, align, drives results and ensures accountability while balances stakeholders.Self-development, and values differences.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

We are looking for an AI Trainer (Data Labeler) – Coding Domain with native or professional proficiency in Traditional Chinese (TW). Your role will be to design and review conversation examples that show how AI assistants should interact with users naturally.No deep AI experience is required – if you can understand basic programming concepts and enjoy logical problem-solving, you’re a great fit! This is a unique chance to join an exciting AI project while growing your technical and communication skills. Write and review short conversations between users and AI assistants.Correct responses only when needed to improve accuracy.Follow clear guidelines; full training provided. Commitments Required: At least 4 hours per day and minimum 20 hours per weekOverlap: prefer a few hours overlap with PT for trainings.Engagement Type: Contractor assignment (no medical/paid leave)Duration of Contract: 6 Weeks

* Allocate resource required to execute a project. * Organize all the project activities,schedule and follow up,and review schedule with customer and project team* Follow up on action items of kick-off, design, and project status update review meeting. * Provide project status report to management weekly or under request. * Monitor and ensure engineering design and documentation are on time and complete. * Root cause analyzing and problem-solving for project issue* Support FAT with the customer. * Support actions to customer service request and complaint. * Execute approved customer changes, update the official schedule as needed. * Proactively identify and manage the risks of the project.* Plan and manage all aspects of the product introduction process (engineering, design transfer, validation, launch, scale-up)