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協助將Windows 10 PC更換升級為 Windows 11。

※ 自由系統第一階段面談皆為Microsoft Teams視訊面談。本職位為客戶提供專業顧問服務。若您想不僅僅作一位工程師，而希望實現自我價值，期許成為替客戶解決問題的專業顧問，公司願意提供您發展機會並將投資資源在您的身上。除豐富多元的教育訓練、技術能力的提升機會外，也會針對管理及個人軟實力進行培訓，提供海外發展及未來職涯多元的發展機會。工作職責及能力要求：(1)三年以上客戶技術支援經驗 - 用戶端電腦、伺服器、網路設備(2)管理Microsoft O365、AD、File Server、無線網路等日常維運事項(3)有效地與客戶溝通，準確理解與定位客戶問題(4)建立技術支援知識庫(Knowledge Base)(5)與本地原廠工程師協同合作(6)維護客戶Infra環境(7)提供客戶顧問服務及客戶供應商管理(8)案件回報並更新至內部系統(9)協助專案任務執行(10)製作日常維護報表————————————————————————————————必備知識：系統類：Windows Desktop OS、個人電腦硬體概念網路類：基本WAN/LAN 知識必備工作技能：系統類：* Windows Client障礙排除* 障礙回報與描述網路類：* 區域網路基本設定與障礙排除* Internet基本設定與障礙排除* 無線網路基本設定與障礙排除—————————————————————————————————加分項目：* 熟悉Linux基礎安裝設定加分。* 具備辦公室網路維運經驗佳 * 具備自我學習的能力、細心謹慎、耐心與負責任 * 具備相關資訊證照尤佳—————————————————————————————————自由系統重視教育訓練及個人發展，適合主動積極，獨立思考，追求自我實現的你！自由系統願意給相關工作經驗較少，但是願意主動學習，主動思考的人各種發展的機會。你是公司MIS嗎？ －一般企業MIS難受重視，很少教育訓練機會，升遷加薪的機會都份 －IT日新月異，受限於老闆溝通接受和使用新技術的機會很有限 －做了一段時間，各種能力也沒有提升，就算換家公司還是繼續做一樣的事 －領固定薪資，加薪幅度也都不會太多 －自認為有潛力，也想學習，但就是沒有機會你在SI嗎？ －公司專注銷售某方面設備或系統，無法培養管理能力 －業務都是聽客戶的話，客戶是老大，工程師就做牛做馬 －基本上只是設備操作，真的沒機會懂太深加入自由系統，改變你的未來！

1.擔任業務單位與資訊部門間資訊需求溝通橋梁2.協助第一線電腦作業問題追蹤管理，提升對外部單位的服務品質3.異常事件通報作業、能有效即時處理4.資訊問題追蹤管理，協助問題釐清與排除5.資訊系統帳號權限管理6.定期報告報表製作與事件紀錄7.團隊工作安排與定期作業執行8.內外部查核需求處理

我們的客戶是一家 深耕智慧物流與供應鏈數位轉型的科技型集團，長期投入 IT 基礎設施、雲端平台與資安治理，支撐大規模實體營運與跨區域系統整合。隨著企業版圖與系統複雜度持續提升，公司正強化 Infra / MIS 專案治理能力，希望透過具備技術背景的專案管理人才，將藍圖真正落地。這不是單純追進度的 PM 角色，而是能 深入 Infra 架構、影響技術決策、推動組織級改善的關鍵職位。

Lead rack level products' test architecture, and make test strategy solution for customers.Play as contract windows of customer validation team. Bridge customers, design team and rack integration vendor as well.Streamline test procedures from project planning phase, to development to final releases.Improve test efficiency through deploying modern test tools and test automationsKeep improving test coverage by guiding the team to design/develop new casesOptimized Test Process balancing cost, coverage and test time with the design team.Quantitative management to lead the team continuous improvement.Drive the cross verification and automation teams with Test Lead/TestArchitecture/Automation/Test Execution.Candidates should be able to accommodate up to 10% travel to US and Asia.

* Lead rack level products' test architecture, and make test strategy solution for customers.* Play as contract windows of customer validation team. Bridge customers, design team and rack integration vendor as well.* Streamline test procedures from project planning phase, to development to final releases.* Improve test efficiency through deploying modern test tools and test automations* Keep improving test coverage by guiding the team to design/develop new cases* Optimized Test Process balancing cost, coverage and test time with the design team.* Quantitative management to lead the team continuous improvement.* Drive the cross verification and automation teams with Test Lead/Test* Architecture/Automation/Test Execution.* Candidates should be able to accommodate up to 10% travel to US and Asia.

Celestica is looking for experienced system Verification SME (Subject Matter Expert) to help define and guide Celestica next generation rack level platforms qualification which integrates like switch, Server, GPU, Cable backplane and power distributions, etc. The right candidate will play a key role to make sure our product has high quality to meet our key customers in the carrier and hyper scale area. The ideal candidate is a system design background with rack level products experience in the areas of terabit switch, high performance computing, and AI/ML area. Guide and provide guideline on Celestica system verification test case and test coverage： includes element function test, hardware integration test, system integration verification and system validation. The major response is to make sure system coverage is good enough to meet product verification and market requirement. Lead rack level products test architecture, and make test strategy solution for customers.Play as contact windows of customer validation team. Bridge customers, design team and rack integration vendor as well.Streamline test procedures from project planning phase, to development to final releases.Improve test efficiency through deploying modern test tools and test automationsKeep improving test coverage by guiding the team to design/develop new casesOptimized Test Process balancing cost, coverage and test time with the design team.Quantitative management to lead the team continuous improvement.Drive the cross verification and automation teams with Test Lead/TestArchitecture/Automation/Test Execution.Candidates should be able to accommodate up to 10% travel to US and Asia.