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Job Description Respond to customer inquiries through phone, email, and chat in a timely and professional manner.Resolve customer complaints efficiently and escalate complex issues when necessary.Maintain accurate records of customer interactions, transactions, and feedback.Provide weekly reports to the General Manager in Mandarin.Collaborate with internal teams to improve customer experience and service processes.

Job Description Respond to customer inquiries through phone, email, and chat in a timely and professional manner.Resolve customer complaints efficiently and escalate complex issues when necessary.Maintain accurate records of customer interactions, transactions, and feedback.Provide weekly reports to the General Manager in Mandarin.Collaborate with internal teams to improve customer experience and service processes.

Mengatur, meninjau, mengembangkan, dan mengevaluasi strategi serta proses bisnis di sektor Corporate, khususnya di bidang alat berat.Membangun dan menjaga hubungan baik dengan pelanggan (Customer) di sektor Corporate.Merancang strategi untuk mencapai target penjualan dan pengembangan bisnis.

Job Description: Bertanggung jawab atas pencapaian target penjualan debitur melalui strategi pengembangan jaringan Agency.Melakukan rekrutmen Business Agent (BA) sesuai dengan profil yang tepat guna mendukung pengembangan jaringan.Menjalin dan menjaga hubungan kerja yang baik dengan BA untuk meningkatkan loyalitas dan produktivitas BA.Membina serta membantu BA dalam menyusun strategi agency yang efektif untuk menghasilkan calon debitur y