工作經歷

商業發展顧問  |  mrhost  |  10. 2020 - 02. 2025

mrhost 是台灣的旅宿科技公司，主要產品為B2B收益管理顧問服務，合作夥伴涵蓋台灣、馬來西亞、日本、泰國、中國，擅長營運網路平台為旅宿創造最佳收益。

• 從 0 開拓旅宿 B2B 市場，個人簽約客戶數約佔所有產品總客戶數的 51%，營收貢獻達 49.7%，並為產品建立早期用戶基礎及穩定獲利模式。
• 拓展多家國際及本地指標性連鎖旅宿品牌客戶，提升產品在目標市場的知名度。
• 帶領 3人業務團隊建置標準銷售流程並優化銷售話術，提升團隊執行效率與客戶體驗，使平均成交週期縮短 30%。
• 協助公司評估馬來西亞市場，提供在地商業資訊與市場分析作為產品可行性評估參考；負責當地業務開發，成為市場拓展主力成員之一。
• 參與拓展日本市場，憑藉粵語優勢簽下公司首位日本客戶，展現跨文化溝通與靈活應變能力。

業務助理  |  窩遊旅創顧問管理公司  |  07. 2019 - 09. 2020

• 參與旅宿業市場開發，簽約製作 B2B 企業客戶計畫。
• 進行 CRM 系統管理，提升團隊銷售效率 。
• 負責客戶會議邀約、專案執行及營運數據報告撰寫。

生產技術管理人員  |  charmvilla  |  07. 2018 - 06. 2019  |  

• 參與生產流程改善，提高產能效率。
• 協助新產品測試並優化製造流程。
• 參與生產品質管控，確保成品品質。

語言

• 中文 — 母語
• 英文 — 中階
• 馬來語 — 中階
• 粵語 — 流利

Work Experience

Business Development Consultant  |  mrhost  |  10. 2020 - 02. 2025

mrhost is a travel tech company in Taiwan. Its main product is B2B revenue management consulting service, with partners across Taiwan, Malaysia, Japan, Thailand, and China. It specializes in operating online platforms to generate optimal revenue for accommodations.

• Developed the hospitality B2B market from scratch; individually signed client accounts accounted for 51% of total product customers and contributed 49.7% of total revenue, establishing the early user base and stable profit model.
• Expanded into multiple international and local benchmark hotel brands, enhancing product awareness in the target market.
• Led a 3-person sales team to establish standard sales procedures and optimize sales scripts, improving team execution efficiency and customer experience, reducing average deal cycle by 30%.
• Assisted the company in evaluating the Malaysian market by providing localized business information and market analysis as product feasibility reference; responsible for business development and became one of the key contributors to market expansion.
• Participated in expanding into the Japanese market and signed the company’s first Japanese client using Cantonese proficiency, demonstrating cross-cultural communication and adaptability.

Sales Assistant  |  WOW Tourism Consulting Co  |  07. 2019 - 09. 2020

• Participated in hospitality market development and signed B2B corporate client projects.
• Operated CRM system to improve team sales efficiency.
• Responsible for client meeting coordination, project execution, and preparation of operational data reports.

Production Process Management Technician  |  charmvilla  |  07. 2018 - 06. 2019  |  

• Participated in production process improvement to enhance efficiency.
• Assisted in new product testing and optimized manufacturing procedures.
• Engaged in production quality control to ensure product quality.

Languages

Chinese (Native) | Cantonese (Intermediate) | English (Intermediate) | Malay (Intermediate)