Kudzaishe Mugara is a financial professional with over a decade of experience in the industry who has worked with a wide range of organizations. To prepare for his career, Kudzaishe Mugara studied at the University of North Texas, where he graduated in 2014 with a bachelor of science in finance.
After earning his degree, Mr. Mugara worked with various firms, including Ascension Bankruptcy Services, where he served as group operations manager between 2009 and 2011. In this position, he oversaw several bankruptcy teams while also ensuring cross-site productivity between the North Texas and Gurgaon, India teams.
Mr. Mugara currently serves as the executive director - head of home lending customer experience for JP Morgan Chase, a position he has held since 2017. In the role, he is responsible for driving home-lending engagement, as well as leading the escalation management and customer experience teams.
Mr. Mugara enjoys watching or attending live a variety of sporting events, including several teams such as Manchester United, the Texas Rangers, and the Pittsburgh Steelers.
The Colony, TX, US
Managing Director
JP Morgan Chase
Bachelor of Science (BS)
University of North Texas
Finance