Mario Delgadillo Castaneda
International Affairs and Diplomacy / Marketing Specialist~ Seeking Entry-Level Opportunities.
台北市, 台灣
Mario Delgadillo: Marketing Specialist | International Affairs & Diplomacy Graduate
As a Marketing Specialist with a background in International Affairs and Diplomacy, I excel in strategic marketing, social media management, and international trade. My skills include International Procurement Management, Business Negotiation, and Global Business, allowing me to navigate complex business environments effectively.
Professional Overview:I specialize in creating marketing strategies that drive brand awareness and engagement, utilizing tools like Hootsuite for social media management. My leadership and collaborative skills ensure alignment with organizational goals, fostering a productive work environment.Core Competencies:Strategic Marketing & Brand ManagementSocial Media Strategy & ManagementInternational Trade & Global BusinessBusiness Negotiation & Diplomatic Relations
Personal Note: I am passionate about empowering organizations and individuals to achieve their goals. Let's connect and explore how I can contribute to your team's success. Reach out to me at [email protected]
Mario Delgadillo Castaneda
台北市, 台灣
+886 0909533136
[email protected]
https://www.linkedin.com/in/dcast-mario
Mario Delgadillo: Marketing Specialist | International Affairs & Diplomacy Graduate
As a Marketing Specialist with a background in International Affairs and Diplomacy, I excel in strategic marketing, social media management, and international trade. My skills include International Procurement Management, Business Negotiation, and Global Business, allowing me to navigate complex business environments effectively.
Professional Overview:I specialize in creating marketing strategies that drive brand awareness and engagement, utilizing tools like Hootsuite for social media management. My leadership and collaborative skills ensure alignment with organizational goals, fostering a productive work environment.Core Competencies:Strategic Marketing & Brand ManagementSocial Media Strategy & ManagementInternational Trade & Global BusinessBusiness Negotiation & Diplomatic Relations
Personal Note: I am passionate about empowering organizations and individuals to achieve their goals. Let's connect and explore how I can contribute to your team's success. Reach out to me at [email protected]
Work Experience
Social Media Manager - Chinese / English to Spanish • Chineasy
January 2021 - June 2021 | Taipei, Taiwan
- Responsibilities:
* Developed and executed social media strategies to increase brand awareness and engagement across multiple platforms.
* Created and curated engaging content, including text, visuals, and videos, to resonate with the target audience.
* Managed and grew social media communities through active engagement and timely responses.
* Monitored social media analytics to measure performance and optimize campaigns accordingly.
* Collaborated with the marketing team to align social media efforts with overall business objectives.
SEO Specialist & Content Writter • TOP FLOOR MARKETING
January 2018 - December 2018 | Taipei, Taiwan
- Responsibilities:
* Conducted in-depth keyword research and analysis to optimize website content for search engines.
* Developed and implemented SEO strategies to improve website rankings and organic traffic.
* Wrote high-quality, SEO-optimized content, including blog posts, articles, and website copy.
* Monitored and analyzed website performance metrics to track SEO effectiveness.
* Stayed up-to-date with the latest SEO trends and algorithm updates.
Marketing Content Writter • Elite Online Media
January 2018 - June 2018 | Taipei, Taiwan
- Responsibilities:
* Developed and produced engaging marketing content, including blog posts, articles, social media copy, and email campaigns.
* Conducted market research to identify target audiences and tailor content accordingly.
* Collaborated with the marketing team to align content with overall campaign objectives.
* Optimized content for search engines to improve visibility and organic traffic.
* Edited and proofread content to ensure accuracy and consistency in brand messaging.
Sales And Marketing Specialist • Convergys
January 2017 - December 2017 | Taipei, Taiwan
- Responsibilities:
* Generated sales and revenue through outbound calls to potential customers.
* Provided product information and addressed customer inquiries.
* Built rapport and trust with customers to close sales.
* Achieved sales targets and KPIs as assigned.
* Utilized CRM software to manage customer information and sales pipeline.
* Offered exceptional customer service to enhance customer satisfaction.
Collections Specialist • Martini, Hughes & Grossman
January 2016 - December 2016 | Taipei, Taiwan
- Responsibilities:Managed accounts receivables by contacting businesses to discuss outstanding balances and payment plans.
Ensured timely collection of payments through effective communication and negotiation with clients.
Maintained accurate records of collection activities and updated account information.
Collaborated with the finance team to resolve payment discrepancies and issues.
Provided exceptional customer service while maintaining professionalism during all interactions.
Customer Service Representative • SPi Global
October 2014 - December 2015 | Taipei, Taiwan
- Responsibilities:
* Provided customer support and assistance through various communication channels.
* Resolved customer inquiries and complaints in a timely and efficient manner.
* Adhered to company policies and procedures to ensure customer satisfaction.
* Utilized customer relationship management (CRM) systems to manage customer interactions.
* Contributed to maintaining a positive customer experience.
Event Organization & Promoter • MEKA - Music Education Kulture Art
January 2014 - December 2015 | Taipei, Taiwan
- Responsibilities:
* Contributed to the conceptualization and development of event ideas and themes.
* Collaborated with the team to bring event concepts to fruition.
* Promoted events through social media platforms and other marketing channels.
* Assisted with event logistics and coordination as required.
* Supported the team in achieving event objectives and goals.
Quality Specialist • Accedo Technologies
January 2013 - September 2014 | Taipei, Taiwan
- Responsibilities:
* Monitored and evaluated call quality to ensure adherence to company standards and customer satisfaction.
* Conducted thorough call audits, identifying areas for improvement in agent performance and customer experience.
* Provided constructive feedback to agents through call coaching and training sessions.
* Analyzed call metrics and trends to identify patterns and opportunities for process optimization.
* Developed and implemented quality assurance standards and procedures.
Education
Ming Chuan University
International Affairs and Diplomacy • 2020 - 2024
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
National Central University
Field of study • 2019 - 2020
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Universidad de Ciencias Comerciales
General • 2016 - 2018
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Skills
- SEO Optimization
- SEO / 數位行銷企劃與創意發想
- NGO Management
- Education
- International Trade Management
- Microsoft Office
- Canva
- International Procurement Management
Languages
- English — Native or Bilingual
- Spanish — Native or Bilingual
- Chinese — Beginner
