您好，我是張瑞嫺，目前就讀於國立政治大學公共行政研究所碩士二年級。大學就讀元智大學社會暨政策科學學系，並輔修管理學院相關課程，使我在組織運作、行政流程與人力資源相關議題上，兼具制度理解、流程敏感度與實務執行基礎。 我選擇攻讀公共行政研究所，主要源於大學期間長時間投入學生自治組織的行政與人資相關工作。在學生會服務過程中，我實際參與人員招募、培訓規劃、行政流程執行與跨單位協作，深刻體會到制度設計與行政流程對組織運作成效的影響。這些經驗也讓我逐漸對人力資源管理、組織制度與政策執行產生高度興趣，並在師長鼓勵下，進一步投入公共行政領域的進修。 在校園經驗方面，我曾擔任元智大學學生會行政暨人資相關主管職務（第 29、30 屆），負責組織內人員招募、職務分派、績效考核制度設計，以及會內行政文書與會議紀錄之統籌。同時，我亦依組織需求規劃並執行每學期 2 至 4 場內部培訓課程，內容涵蓋行政流程說明與人員工作訓練，協助新進成員快速熟悉組織運作。 此外，我亦曾獨立籌辦校內近百人參與之活動，負責活動流程設計、人力配置、場地規劃與跨單位溝通協調；在多場校內活動中，亦依實際情況調整分工與支援角色。這些經驗使我習慣在期限與資源限制下整合資訊、掌握進度並確實完成任務，培養出穩定的行政執行能力。 於大四期間，我進一步擔任學生議會副秘書長，角色從行政執行端轉向監督與協調端，負責議會內部行政文書管理、審核學生行政單位之執行成果，並多次代表學生參與教務會議、校務座談會及校級溝通場合，完成至少四次正式會議之逐字稿或會議整理。此段經驗使我更加熟悉正式行政流程、會議紀錄規範，以及跨層級（學生與校方）溝通的實務運作。 在實務工作經驗方面，我曾於世博科技顧問股份有限公司擔任程序助理實習生，累積約一年半的企業行政實務經驗。任職期間，我主要協助專利程序的控管，具體工作內容包含專利證書的歸檔、年費清單與帳務發票的核對，以及相關行政資料的整理與追蹤。由於專利程序與帳務處理高度重視時效與準確性，任何細節疏漏皆可能影響客戶權益，這段經驗使我在面對大量且繁瑣的資訊時，能持續保持細心檢核、確認流程正確，並以高度責任感完成各項作業。同時，在長時間處理固定流程與多工壓力下，我也逐步建立起對制度性作業的熟悉度，學會妥善安排工作優先順序，使我能更快適應組織內正式的行政流程與工作節奏。 此外，我亦曾於台北富邦銀行擔任就學貸款對保人員，負責臨櫃案件辦理、資料審核與客戶諮詢說明。此段經驗強化了我在高壓情境下與不同對象溝通、清楚說明規範並耐心處理問題的能力，作為我行政與對人服務經驗的補充。 綜合上述經歷，我逐漸養成在壓力下保持冷靜、快速理解需求並有效協調的工作模式，也從原本較為內斂的角色，轉變為能主動溝通、提出建議並推動事情進展的執行者。相信以我在校園自治與實務工作中培養的責任感、穩定執行力與團隊協作能力，能成為貴單位值得信任的成員。 以上是我的簡單自我介紹。 Greetings, I am currently a second-year master’s student at the Graduate Institute of Public Administration at National Chengchi University. I completed my bachelor’s degree in Social and Policy Sciences at Yuan Ze University, with a minor in management-related courses. This academic path has provided me with a solid foundation in both policy analysis and administrative management, and I am honored to be applying for this opportunity. My interest in public administration began during my undergraduate years, when I became deeply involved in the student council. Through extensive work in administration, human resources, and cross-unit coordination, I developed a strong appreciation for the importance of administrative processes and policy implementation. I also had the opportunity to connect with faculty members in public administration, which strengthened my motivation to pursue further studies in this field. I grew up in a supportive and steady family environment. My father works in a technology company and my mother in trade-related business. Being an only child taught me to be independent, responsible, and self-disciplined, while my involvement in various organizations helped me understand the value of teamwork and collaboration. I take my responsibilities seriously and strive to complete every task with care and accuracy, which has earned the trust of teachers and peers alike. In terms of campus experience, I served as the Director of Administration and Human Resources in the 29th and 30th student council terms, and later as the Vice Secretary-General of the Student Council. My work included preparing meeting minutes, drafting official documents, recruiting and assigning personnel, planning and executing internal training sessions, and conducting performance evaluations. I also frequently represented students in university-level meetings such as curriculum discussions, school forums, and consultations related to mental-health leave policies. These experiences strengthened my understanding of administrative procedures, meeting documentation standards, and cross-department communication. I have also coordinated and supported various student activities. I independently organized an event with nearly one hundred participants, handling process design, venue preparation, staff coordination, and cross-unit communication. In addition, I planned two to four internal training sessions each semester. Through these tasks, I became accustomed to managing large amounts of information, meeting deadlines, and allocating resources effectively. Beyond campus, I worked as a student loan processor at Taipei Fubon Bank, where I handled on-site applications, document review, and phone inquiries. This job trained me to respond calmly under pressure, explain regulations clearly, and assist customers patiently while maintaining professional communication. Across these experiences, I have developed the ability to stay composed under pressure, quickly understand task requirements, and coordinate efficiently with others. Whether managing large-scale events, preparing official records, or addressing customer questions, I strive to prioritize effectively and complete tasks in a timely and responsible manner. I have also grown from being more reserved to proactively communicating, expressing opinions, and facilitating collaboration among different units. Looking ahead, I hope to apply these abilities to a more advanced administrative environment—one that involves document management, process coordination, cross-unit communication, event execution, and public service. I aim to continue building on my past experiences while strengthening my professional skills. I believe that the sense of responsibility, stable execution, and teamwork developed through student governance and practical work will enable me to contribute meaningfully to your organization. Thank you for your time and consideration. Sincerely, Candy