Achievements
• Providing support in diagnosing hardware and software issues and troubleshooting activities.
• Take user support requests and take measures to fulfil requests. Participate in development of software applications.
• Provide staff with assistance in information technology technical problems.
• Support in printing services.
• Creation of excel spreadsheets to accommodate data entry of files and as well use those excel created to support the staff in speeding up the process of data processing.
• Installing computers and its accessories for users.
• Troubleshooting and resolving simple computer related faults.
• Provision of user support.
• Repairs and maintenance of ICT equipment.