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REKA NUGRAHA
Sales and Operations
Results driven team leader with a strong background in sales support, corporate account management, and operations across aviation, tourism, and automotive industries. Demonstrated ability to streamline processes, support high-performing teams, and drive customer satisfaction. Adept at cross functional collaboration, data, analysis, and continuous improvement.
PT Astra Otoparts Tbk
Universitas Islam Nusantara
Indonesia
Republic of Indonesia
Professional Background
- Current StatusUnemployed
- ProfessionCustomer Service Manager・Operations Manager・Project Manager
- FieldsMedia・Electronics / Telecommunications
- Work Experience10-15 years (10-15 years relevant)
- ManagementI've had experience in managing 10-15 people
- Skills
- LanguagesIndonesian・Native or BilingualEnglish・Fluent
- Highest Level of EducationBachelor
Job Search Preferences
- Current StatusReady to interview
- Desired Job TypeFull-time・Interested in working remotely
- Desired PositionsBusiness Development, Product Manager, Project Management, Business Operations, Head Sales, Head Operational
- Desired Work LocationsRepublic of Indonesia
- FreelanceNon-freelancer
Work Experience
Sales Support Leader
Managed sales support activities including order and documentation processing; liaised between sales, logistics, and finance; developed dashboards and reports to track sales performance; improved internal workflow turnaround and service responsiveness.
Corporate Account Manager
Managed a portfolio of corporate clients, identified upsell and new business opportunities, attended industry events, and collaborated with internal teams to deliver client-focused solutions.
Finance and Accounting Duty Manager
Oversaw finance functions including budgeting, cash flow, receivables/payables and grant management; improved accuracy and efficiency of financial reporting.
Sales and Operations Manager
Supervised sales offices across Java, Bali, and Nusa Tenggara; managed sales targets, team productivity, and daily branch operations under Aero Retail Management.
Travel Assistant Supervisor (Customer Service)
Managed daily customer service operations and supervised ticketing staff; resolved escalated issues and maintained high service standards at the Bogor branch.
Call Center Supervisor
Led and coached a team of agents to ensure excellent customer interactions and issue resolution; participated in recruitment, training, and KPI tracking.
Education
Bachelor’s Degree
・
Economics