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REKA NUGRAHA
Sales and Operations
Results driven team leader with a strong background in sales support, corporate account management, and operations across aviation, tourism, and automotive industries. Demonstrated ability to streamline processes, support high-performing teams, and drive customer satisfaction. Adept at cross functional collaboration, data, analysis, and continuous improvement.
PT Astra Otoparts Tbk
Universitas Islam Nusantara
Indonesia
印度尼西亚
专业背景
- 目前状态待业中
- 专业客服经理・营运经理・专案经理
- 产业媒体・电子 / 电信
- 工作年资10 到 15 年 (10 到 15 年相关工作经验)
- 管理经历我有管理 10～15 人的经验
- 技能
- 语言能力Indonesian・母语或双语English・进阶
- 最高学历大学
求职偏好
- 目前状态正在积极求职中
- 预期工作模式全职・对远端工作有兴趣
- 希望获得的职位Business Development, Product Manager, Project Management, Business Operations, Head Sales, Head Operational
- 期望的工作地点Indonesia
- 接案服务不提供接案服务
工作经验
Sales Support Leader
Managed sales support activities including order and documentation processing; liaised between sales, logistics, and finance; developed dashboards and reports to track sales performance; improved internal workflow turnaround and service responsiveness.
Corporate Account Manager
Managed a portfolio of corporate clients, identified upsell and new business opportunities, attended industry events, and collaborated with internal teams to deliver client-focused solutions.
Finance and Accounting Duty Manager
Oversaw finance functions including budgeting, cash flow, receivables/payables and grant management; improved accuracy and efficiency of financial reporting.
Sales and Operations Manager
Supervised sales offices across Java, Bali, and Nusa Tenggara; managed sales targets, team productivity, and daily branch operations under Aero Retail Management.
Travel Assistant Supervisor (Customer Service)
Managed daily customer service operations and supervised ticketing staff; resolved escalated issues and maintained high service standards at the Bogor branch.
Call Center Supervisor
Led and coached a team of agents to ensure excellent customer interactions and issue resolution; participated in recruitment, training, and KPI tracking.
学历
学士学位
・
Economics