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REKA NUGRAHA
Sales and Operations
Results driven team leader with a strong background in sales support, corporate account management, and operations across aviation, tourism, and automotive industries. Demonstrated ability to streamline processes, support high-performing teams, and drive customer satisfaction. Adept at cross functional collaboration, data, analysis, and continuous improvement.
PT Astra Otoparts Tbk
Universitas Islam Nusantara
Indonesia
印尼
專業背景
- 目前狀態待業中
- 專業客服經理・營運經理・專案經理
- 產業媒體・電子 / 電信
- 工作年資10 到 15 年 (10 到 15 年相關工作經驗)
- 管理經歷我有管理 10～15 人的經驗
- 技能
- 語言能力Indonesian・母語或雙語English・進階
- 最高學歷大學
求職偏好
- 目前狀態正在積極求職中
- 預期工作模式全職・對遠端工作有興趣
- 希望獲得的職位Business Development, Product Manager, Project Management, Business Operations, Head Sales, Head Operational
- 期望的工作地點Indonesia
- 接案服務不提供接案服務
工作經驗
Sales Support Leader
Managed sales support activities including order and documentation processing; liaised between sales, logistics, and finance; developed dashboards and reports to track sales performance; improved internal workflow turnaround and service responsiveness.
Corporate Account Manager
Managed a portfolio of corporate clients, identified upsell and new business opportunities, attended industry events, and collaborated with internal teams to deliver client-focused solutions.
Finance and Accounting Duty Manager
Oversaw finance functions including budgeting, cash flow, receivables/payables and grant management; improved accuracy and efficiency of financial reporting.
Sales and Operations Manager
Supervised sales offices across Java, Bali, and Nusa Tenggara; managed sales targets, team productivity, and daily branch operations under Aero Retail Management.
Travel Assistant Supervisor (Customer Service)
Managed daily customer service operations and supervised ticketing staff; resolved escalated issues and maintained high service standards at the Bogor branch.
Call Center Supervisor
Led and coached a team of agents to ensure excellent customer interactions and issue resolution; participated in recruitment, training, and KPI tracking.
學歷
學士學位
・
Economics