Kabupaten Madiun, East Java, Indonesia
- Japanese translator and interpreter (oral & written), ensuring clear and effective communication.
- Act as the primary communication window, fostering strong relationships with Japanese clients and distributors to drive business growth.
- Lead negotiations and efficiently resolve customer complaints to maintain high service standards and business integrity.
- Coordinate cross functional teams (including production, logistics, and documentation) to streamline operations, and ensure timely order fulfilment.
- Oversee development, purchase orders, material procurement, production progress, shipment tracking, payment processes, optimising efficiency and cost management.
- Develop and execute shipment plans, reports, shipment booking arrangements, ensuring accurate documentation and smooth deliveries.
- Arrange client accommodations and visits, delivering a professional and welcoming experience.
- Conduct market research and trend analysis to uncover growth opportunities and align strategies with evolving customer needs.
- Successfully managed and facilitated customer led audits, ensuring transparent documentation, operational readiness, and compliance with export standards.