Duties: Managed daily administrative operations including scheduling, recordkeeping, and office management. Overseeing recruitment and onboarding processes for new employees. Responsible for maintaining employee records, benefits, and payroll information. Supported senior management in various HR tasks and projects. Successes: Streamlined administrative processes, leading to increase in efficiency.

Duties: Served as the primary customer service representative for clients, managing and resolving all inquiries related to recruitment and staffing services. Maintained comprehensive client records, including job openings, staffing requirements, and candidate profiles, to ensure optimal service delivery. Supported the recruitment process by coordinating candidate interviews, background checks, and onboarding procedures. Managed high-volume client interactions via phone and messaging platforms, providing prompt and professional service. Successes: Established personalized service strategies for key clients, resulting increase in repeat business. Secured employment opportunities for a high number of candidates, meeting and exceeding recruitment targets. Developed and implemented best practices for customer service and recruitment processes, improving overall efficiency and quality of service. Consistently received high marks on performance evaluations for customer satisfaction, demonstrating a strong commitment to client success.

Duties: Managed recruitment, onboarding, and training processes for new employees. Administered employee benefits programs. Developed and maintained performance review and appraisal systems to enhance employee development. Oversee compliance with labor laws and regulations to ensure a safe and fair work environment. Success: Improved employee satisfaction by introducing flexible work arrangements and mentorship programs.

Managed the sales of Allianz products and services, including insurance plans, in retail settings. Reached out to potential clients to identify their needs and present relevant insurance solutions. Maintained sales records, monitored performance against sales targets, and provided regular reports to management. Conducted market research to identify sales opportunities and develop effective marketing strategies. Collaborated with internal teams, such as underwriting and claims, to provide excellent customer service.