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AdePuji Astuti
Front Office
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AdePuji Astuti

Front Office
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
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PT Bank Central Asia, Tbk
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Universitas Pamulang
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
Indonésie

Professional Background

  • Statut Actuel
    Sans Emploi
  • Profession
    Accountant / Treasurer
    Financial Analyst
    Customer Service Representative
  • Fields
    Bancaire
    Finance
    Comptabilité
  • Expérience professionnelle
    2 à 4 ans (2 à 4 ans pertinente)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Inbound and Outbound Callings
    Service recommendations
    Documentation and reporting
    Accounting systems and software
    Relationship building and management
    Banking
    Strong Analytical Skills
  • Languages
    English
    Intermédiaire
  • Highest Level of Education

Job Search Preferences

  • Statut Actuel
  • Desired Job Type
    Temps plein
    Intéressé par le travail à distance
  • Desired Positions
  • Lieu de travail désiré
  • Freelance
    Je ne suis pas indépendant

Work Experience

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Customer Service Officer

janv. 2020 - janv. 2021
1 yr 1 mo
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Promoted company brand and unique offerings through personalized customer service. Assisted call-in customers with questions and orders.
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Teller

avr. 2015 - avr. 2018
3 yrs 1 mo
Educated customers on use of banking website and mobile apps. Answered telephone inquiries on checking and savings accounts, loans, and lines of credit. Identified sales opportunities and referred customers to branch partners in financial services. Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Education

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Bachelor’s Degree
Accountant
2013 - 2019
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High School Diploma
IPA
2010 - 2013