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AdePuji Astuti
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AdePuji Astuti

Front Office
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
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PT Bank Central Asia, Tbk
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Universitas Pamulang
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
印度尼西亚

专业背景

  • 目前状态
    待业中
  • 专业
    出纳
    财务分析师
    服务人员
  • 产业
    银行
    财务
    会计
  • 工作年资
    2 到 4 年 (2 到 4 年相关工作经验)
  • 管理经历
    我有管理 1~5 人的经验
  • 技能
    Inbound and Outbound Callings
    Service recommendations
    Documentation and reporting
    Accounting systems and software
    Relationship building and management
    Banking
    Strong Analytical Skills
  • 语言能力
    English
    中阶
  • 最高学历

求职偏好

  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
  • 期望的工作地点
  • 接案服务
    不提供接案服务

工作经验

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Customer Service Officer

2020年1月 - 2021年1月
1 年 1 个月
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Promoted company brand and unique offerings through personalized customer service. Assisted call-in customers with questions and orders.
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Teller

2015年4月 - 2018年4月
3 年 1 个月
Educated customers on use of banking website and mobile apps. Answered telephone inquiries on checking and savings accounts, loans, and lines of credit. Identified sales opportunities and referred customers to branch partners in financial services. Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

学历

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学士学位
Accountant
2013 - 2019
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高中文凭
IPA
2010 - 2013

职场能力评价