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AdePuji Astuti
Front Office
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AdePuji Astuti

Front Office
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
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PT Bank Central Asia, Tbk
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Universitas Pamulang
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
印尼

專業背景

  • 目前狀態
    待業中
  • 專業
    出納
    財務分析師
    服務人員
  • 產業
    銀行
    財務
    會計
  • 工作年資
    2 到 4 年 (2 到 4 年相關工作經驗)
  • 管理經歷
    我有管理 1~5 人的經驗
  • 技能
    Inbound and Outbound Callings
    Service recommendations
    Documentation and reporting
    Accounting systems and software
    Relationship building and management
    Banking
    Strong Analytical Skills
  • 語言能力
    English
    中階
  • 最高學歷

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
  • 期望的工作地點
  • 接案服務
    不提供接案服務

工作經驗

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Customer Service Officer

2020年1月 - 2021年1月
1 年 1 個月
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Promoted company brand and unique offerings through personalized customer service. Assisted call-in customers with questions and orders.
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Teller

2015年4月 - 2018年4月
3 年 1 個月
Educated customers on use of banking website and mobile apps. Answered telephone inquiries on checking and savings accounts, loans, and lines of credit. Identified sales opportunities and referred customers to branch partners in financial services. Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

學歷

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學士學位
Accountant
2013 - 2019
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高中文憑
IPA
2010 - 2013

職場能力評價