• New client onboarding • Software Implementations • Data migrations • SQL, Stored Procedures, SSMS • ETL/ELT, SSAS, SSRS, Power BI • Client Management • System Documentation • Training • Supervised and mentored 5 employees •. Azure administration and resource management and troubleshooting •. Rest API endpoint configuration • Project Management • Process development and documentation • Technical documentation and requirements gathering • HTML, css, JavaScript

• Break/fix support for Rock rms, a church management system • Web design using html, css, lava (based on Shopify liquid language) • Software customization and process development and design • Quality Assurance testing • User needs assessment • Project Management • SQL (including complex query development for reporting, updates, deletes, stored procedures) • Power BI • Dashboard and KPI development using SQL and html/css/JavaScript • Technical and user process documentation • SharePoint online and Teams administration • Managing Vendors

• Make tier 1 programming changes • QA testing • Documentation of changes made to the programming/functionality of the system and training users on new functionality • Train all new employees on the ERP system • Managing large projects, as they related to the custom ERP system. Guiding them through the SDLC in conjunction with end users, stakeholders and vendors. • Developing testing plans for code changes

• SharePoint Development • SSRS l • Project Management • User training • Documentation •. Tier 2 application support

• Vendor Management • Disaster recovery • Sharepoint development and administration • SCCM 2012 R2 • Project Management •. Tier 2 Support

• Ensure network operation during end of day cycle • Run various batch jobs throughout the day for essential daily functions • Provide end user support for any and all issues dealing with network problems, software issues, equipment problems and installation issues • Build and install PC's for employees of various job titles • Provide end user support for any and all issues dealing with network problems, software issues, equipment problems and installation issues

Indiana Members Credit Union • Assist members with financial transactions with accuracy • Ensure compliance with financial regulations • Manage approximately 5 employees • End of day processing • Handle member issues and complaints