Customer Service Live Chat English @ PT. Transcosmos Indonesia
I am a fresh graduate from Diponegoro University majoring in Applied Foreign Language (English minor). I have some experiences translating into english indonesia vice versa during my study both individual or team such as article, journal, CV. Then, I have internship experience, on August - October 2022 became a part of Hotel Grasia as Customer Service. Also I have experienced as a content writer such writing in a blog hosted by Brisik.Id and joined an event by CV Cahaya Pelangi. Seeking to improve my soft and hard skill. Therefore, I'm willing to find translator, copywriter roles for my future job.
-Handling customer (from UK-US) complaints and giving informations about e-commerce
-Focusing in After-sales
achieve KPI parameters on May with score 80%
For three months, I Joined internship at Grasia Hotel Semarang. The jobdesks are
- Helping guests check in and check out
- Helping the Front Office Manager to make an annual report
- Input the guests booking into computer system.