Avatar of Ananda Firdausa N.D.
Ananda Firdausa N.D
Customer Service Live Chat English @ PT. Transcosmos Indonesia
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Ananda Firdausa N.D

Customer Service Live Chat English @ PT. Transcosmos Indonesia
I am a fresh graduate from Diponegoro University majoring in Applied Foreign Language (English minor). I have some experiences translating into english indonesia vice versa during my study both individual or team such as article, journal, CV. Then, I have internship experience, on August - October 2022 became a part of Hotel Grasia as Customer Service. Also I have experienced as a content writer such writing in a blog hosted by Brisik.Id and joined an event by CV Cahaya Pelangi. Seeking to improve my soft and hard skill. Therefore, I'm willing to find translator, copywriter roles for my future job.
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PT. Transcosmos Indonesia
Logo of the organization.
Universitas Diponegoro
Kota Semarang, Jawa Tengah, Indonesia

Featured Resume

Uploaded on 7월 11일 2024

Professional Background

  • Current status
    Employed
    Ready to interview
  • Profession
    Other
    Secretary
    Translator
  • Fields
    Corporate Support
  • Work experience
    Less than 1 year (1-2 years relevant)
  • Management
  • Skills
    Team Management
    Teamwork
    Canva
    Word
    Communication
  • Languages
    English
    Intermediate
    Indonesian
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Translator
  • Desired work locations
    Indonesia
  • Freelance
    Non-freelancer

Work Experience

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Customer Service Live Chat English

12월 2023 - Present
Kota Semarang, Central Java, Indonesia
-Handling customer (from UK-US) complaints and giving informations about e-commerce -Focusing in After-sales achieve KPI parameters on May with score 80%
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Receptionist

Hotel Grasia
Internship
8월 2022 - 10월 2022
3 mos
Kota Semarang, Central Java, Indonesia
For three months, I Joined internship at Grasia Hotel Semarang. The jobdesks are - Helping guests check in and check out - Helping the Front Office Manager to make an annual report - Input the guests booking into computer system.

Education

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Bachelor’s Degree
Applied Foreign Language
2019 - 2023
3/4 GPA
Activities and societies
Applied Foreign Language's students association, KSR Universitas Diponegoro

Licenses & Certifications

TOEFL ITP

Unika Soegijapranata Semarang
Credential ID: 12648013
Issued 6월 2023
No Expiration Date

Sertifikasi Kompetensi Pemandu Ekowisata

Badan Nasional Sertifikasi Profesi
Credential ID: 079925113300254002022
Expiration Date: 12월 2023

Uji Kemahiran Berbahasa Indonesia

Badan Pengembangan dan Pembinaan Bahasa
Credential ID: SK-SD-BB-0092496
Issued 11월 2021
No Expiration Date