● Work in regional trust and safety team to develop and implement over a dozen clear and effective policies that enhanced our operational efficiency and performance. ● Improved the understanding and execution of policies within local teams, leading to a notable enhancement in operational effectiveness. ● Initiated and enforced comprehensive quality control and assurance measures, especially in Shopee's video operations, as part of operational process improvements. These changes led to significant enhancements in productivity for policy management. ● Actively contributed to day-to-day policy enforcement, ensuring a tangible and positive impact on the platform's trust and safety measures.

● Co-founded Travemates, a startup developing a travel budgeting app. ● Managed multiple roles including Product Manager, Product Owner, and Product Design. ● Travemates app provides users with an automatic list of itinerary, hotel options, and associated costs based on their budget and desired location.

● Part of Generasi Gigih program, to be an aspiring data analyst. ● Explore various datasets to generate insights, conclusions and recommendations. ● Create comprehensive, insightful, and visually appealing dashboards for automated insight generation, monitoring, and reporting. ● Ensure compliance with relevant regulations and quality standards in all aspects of data processing and analysis.

● Conducted comprehensive research for the Waste Management Operation System project, leading to a remarkable enhancement in the existing systems, resulting in significantly increased customer satisfaction and retention. ● Collaborated proactively with stakeholders to ensure product alignment with the product backlog. ● Initiated and guided ideation and canvassing processes through design sprints, fostering innovation. ● Developed a strategic roadmap and key product business metrics, contributing to the company's growth and success.