• Communicated with the Field Sales Team to obtain data for each distributor including customer Info, salesman details and PJP Plan. • Checked and processed raw data from 10 distributors for entry data into the Distribution Management System • Updated stock and created stock receipts for Reckitt products such as Dettol, Durex, Strepsils, Vanish, etc. • Entered customer info, salesman details and visit schedule into the Distribution Management System which was Integrated with the SFA.

• Built and maintained strong partnership with seller and provided advice regarding strategic plans for business growth for seller on Shopee. • Analyzed data from seller’s business growth and assisted in escalating the issues faced. • Achieved target on various Shopee programs to generate sales and revenue within schedule. • Handled approximately 200 sellers per-month and educate them about Shopee campaign and feature.

MAP Fashion is a subsidiary of MAP • Collected weekly report about store performance for 12 Brands and work closely with SCM team. • Built a good engagement with MAP Fashion customers through marketplace. • Handled customer questions and complaints about MAP Fashion product such as Calvin Klein, Marks & Spencer, Mango, Kipling, Cotton On, Typo, Etude, et cetera. • Met the KPI of responding to customer messages within a maximum of 15 minutes and successfully handled approximately 1.700 customers messages per-month, which increased during peak season.

• Assisted staff of managing the Ministry of Finance employee files. • Managed employee mutation data in Microsoft Excel. • Operated the Hlookup, Vlookup & Pivot formulas. • Be the Master of Ceremony in routine event of Ministry of Finance. • Created and edited videos with the team to present at the annual meeting of the Ministry of Finance.

- Make a report on how the development of PT Sriwijaya Air's flight activities during my internship there. - Support in check-in, boarding and arrival activities on PT Sriwijaya Air flights. - Serving approximately 12.000 passengers in 3 months. - Help the staff and supervisors if there is a delay or cancel.