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Ashley Mangtani
Technical Content Editor @ WalkMe
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Ashley Mangtani

Technical Content Editor @ WalkMe
Technical writer and editorial lead with a track record of bringing clarity to complex digital programmes and large-scale software environments. Experience spans system change, knowledge architecture, and high-impact technical content. Currently undertaking a second BA in Environmental Science, building expertise in environmental systems, sustainability, and evidence-based analysis, with a focused transition toward environmental and climate policy communication.
WalkMe
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The Open University
Greater London, England, Great Britain
Vương quốc Anh

Trình độ chuyên môn

  • Tình trạng hiện tại
    Đã có việc làm
  • Nghề nghiệp
    Nhà văn
    Biên tập viên
    Content Creator
  • Lĩnh vực
    Kỹ thuật số
    Phần mềm
    SaaS/ Điện toán đám mây
  • Kinh nghiệm làm việc
    6-10 năm (6-10 năm liên quan)
  • Kinh nghiệm quản lý
    I've had experience in managing 5-10 nhân viên
  • Kỹ năng
    Technical Writing
    Copywriting
    Editing
  • Ngôn ngữ
    English
    Bản địa hoặc song ngữ
  • Trình độ học vấn cao nhất
    Bachelor

Ưu tiên tìm kiếm việc làm

  • Tình trạng hiện tại
    Bật trạng thái tìm việc
  • Hình thức làm việc mong muốn
    Full-time
    Chỉ làm việc từ xa
  • Vị trí làm việc mong muốn
    Content Strategist, Copywriter, UX Writer, SEO Strategist, SEO Manager, Content Writer, Content Manager,
  • Địa điểm làm việc mong muốn
    Greater London, England, Great Britain
  • Freelance
    Freelance toàn thời gian

Kinh nghiệm làm việc

Technical Content Editor

WalkMe
Full-time
01/2021 - Hiện tại
Greater London, England, Great Britain
Led editorial strategy and SEO execution across product pages, solution pages, and long-form educational content, delivering an average of 6–8 SEO assets per month. Owned the full pipeline from keyword research and briefs to editing and optimization. SEO-led content supported revenue performance, contributing to exceeding quarterly revenue targets in Q2–Q4 2023, with impact measured against forecasted targets, actuals, and organic performance in Google Analytics and Search Console.

Content Manager

Multiverse Labs
Contract
01/2022 - 09/2023
1 yr 9 mos
Republic of Singapore
Built and executed an SEO content engine in the Metaverse and Crypto niche, publishing two high-intent articles per week. Resulted in 35% organic growth over six months, measured through Google Analytics and Search Console, with sustained gains in keyword rankings and non-branded search visibility.
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Software Documentation Writer

KPMG
Full-time
01/2018 - 06/2021
3 yrs 6 mos
Greater London, England, Great Britain
Delivered 12–18 multi-format content assets per month across web pages, email campaigns, blogs, product collateral, and video scripts, supporting cross-service marketing initiatives. Monitored and evaluated performance against KPIs, including engagement, click-through rates, and search visibility, using insights to refine messaging and improve content effectiveness. Applied SEO best practices to priority service pages, contributing to an estimated 15–20% improvement in organic visibility and content reach over the reporting period.

Technical Writer

Wing Assistant
Freelance
02/2020 - 01/2021
1 yr 0 mos
Greater London, England, Great Britain
Edited, proofread, and SEO-optimized 8–10 blog articles per month across product, operations, and customer education topics. Conducted keyword research and on-page optimization to improve rankings and organic reach, while coordinating with marketing and design to deliver illustrated, publication-ready content. Partnered with the editorial and product teams to produce in-depth technical documentation covering Wing’s core services, contributing to increased content output, clearer product positioning, and stronger search visibility.

Digital Transformation Officer

08/2014 - 11/2020
6 yrs 4 mos
Greater London, England, Great Britain
Played a core role in a Cabinet Office–led, department-wide data migration programme, supporting the transition of multiple teams to new digital systems. Led the rollout of Google Workspace across the department, delivering regular training sessions to 100+ staff and improving day-to-day collaboration and document governance. Acted as a cross-functional change agent, setting and implementing digital strategy to replace manual processes with digital workflows. Supported two Machinery of Government changes, including the transfer of the Digital Economy Unit into DCMS and the transition of the Government Equalities Office to the Department for Education, ensuring continuity of systems, access, and digital operations.

Học vấn

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Bằng Cử nhân Nghệ thuật
Environmental Science
2025 - 2028
3.5/4 GPA
Các hoạt động xã hội
Active member of The Open University Students Association, regularly supporting fellow students with module-related technical guidance, drawing on professional experience in digital transformation, content systems, and platform adoption.
Mô tả
I am studying a BA in Environmental Science with The Open University, focusing on environmental systems, sustainability, and data-informed analysis, alongside applied projects that link scientific theory to real-world environmental challenges.
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Bằng Cử nhân Nghệ thuật
Journalism
2010 - 2013
3.5/4 GPA
Các hoạt động xã hội
I completed newsroom-style reporting projects, produced long-form articles and interviews, and worked on editorial planning, research, and fact-checking. I contributed to student publications, covered cultural and current-affairs topics, and developed strong writing, editing, and digital publishing skills.
Mô tả
Studied BA Journalism at University of the Arts London, completing practical reporting projects, long-form features, interviews, and editorial research, with a strong focus on digital publishing, ethics, and real-world newsroom workflows.