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Ashley Mangtani
Technical Content Editor @ WalkMe
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Ashley Mangtani

Technical Content Editor @ WalkMe
Technical writer and editorial lead with a track record of bringing clarity to complex digital programmes and large-scale software environments. Experience spans system change, knowledge architecture, and high-impact technical content. Currently undertaking a second BA in Environmental Science, building expertise in environmental systems, sustainability, and evidence-based analysis, with a focused transition toward environmental and climate policy communication.
WalkMe
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The Open University
Greater London, England, Great Britain
英国

专业背景

  • 目前状态
    就职中
  • 专业
    作家
    编辑
    内容创作者
  • 产业
    数字
    软件
    软件即服务 / 云服务
  • 工作年资
    6 到 10 年 (6 到 10 年相关工作经验)
  • 管理经历
    我有管理 5~10 人的经验
  • 技能
    Technical Writing
    Copywriting
    Editing
  • 语言能力
    English
    母语或双语
  • 最高学历
    大学

求职偏好

  • 目前状态
    目前会考虑了解新的机会
  • 预期工作模式
    全职
    我只想远端工作
  • 希望获得的职位
    Content Strategist, Copywriter, UX Writer, SEO Strategist, SEO Manager, Content Writer, Content Manager,
  • 期望的工作地点
    Greater London, England, Great Britain
  • 接案服务
    全职接案者

工作经验

Technical Content Editor

WalkMe
全职
2021年1月 - 现在
Greater London, England, Great Britain
Led editorial strategy and SEO execution across product pages, solution pages, and long-form educational content, delivering an average of 6–8 SEO assets per month. Owned the full pipeline from keyword research and briefs to editing and optimization. SEO-led content supported revenue performance, contributing to exceeding quarterly revenue targets in Q2–Q4 2023, with impact measured against forecasted targets, actuals, and organic performance in Google Analytics and Search Console.

Content Manager

Multiverse Labs
合同工
2022年1月 - 2023年9月
1 年 9 个月
新加坡共和国
Built and executed an SEO content engine in the Metaverse and Crypto niche, publishing two high-intent articles per week. Resulted in 35% organic growth over six months, measured through Google Analytics and Search Console, with sustained gains in keyword rankings and non-branded search visibility.
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Software Documentation Writer

KPMG
全职
2018年1月 - 2021年6月
3 年 6 个月
Greater London, England, Great Britain
Delivered 12–18 multi-format content assets per month across web pages, email campaigns, blogs, product collateral, and video scripts, supporting cross-service marketing initiatives. Monitored and evaluated performance against KPIs, including engagement, click-through rates, and search visibility, using insights to refine messaging and improve content effectiveness. Applied SEO best practices to priority service pages, contributing to an estimated 15–20% improvement in organic visibility and content reach over the reporting period.

Technical Writer

2020年2月 - 2021年1月
1 年 0 个月
Greater London, England, Great Britain
Edited, proofread, and SEO-optimized 8–10 blog articles per month across product, operations, and customer education topics. Conducted keyword research and on-page optimization to improve rankings and organic reach, while coordinating with marketing and design to deliver illustrated, publication-ready content. Partnered with the editorial and product teams to produce in-depth technical documentation covering Wing’s core services, contributing to increased content output, clearer product positioning, and stronger search visibility.

Digital Transformation Officer

2014年8月 - 2020年11月
6 年 4 个月
Greater London, England, Great Britain
Played a core role in a Cabinet Office–led, department-wide data migration programme, supporting the transition of multiple teams to new digital systems. Led the rollout of Google Workspace across the department, delivering regular training sessions to 100+ staff and improving day-to-day collaboration and document governance. Acted as a cross-functional change agent, setting and implementing digital strategy to replace manual processes with digital workflows. Supported two Machinery of Government changes, including the transfer of the Digital Economy Unit into DCMS and the transition of the Government Equalities Office to the Department for Education, ensuring continuity of systems, access, and digital operations.

学历

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文学士(BA)
Environmental Science
2025 - 2028
3.5/4 GPA
活动和社团
Active member of The Open University Students Association, regularly supporting fellow students with module-related technical guidance, drawing on professional experience in digital transformation, content systems, and platform adoption.
简介
I am studying a BA in Environmental Science with The Open University, focusing on environmental systems, sustainability, and data-informed analysis, alongside applied projects that link scientific theory to real-world environmental challenges.
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文学士(BA)
Journalism
2010 - 2013
3.5/4 GPA
活动和社团
I completed newsroom-style reporting projects, produced long-form articles and interviews, and worked on editorial planning, research, and fact-checking. I contributed to student publications, covered cultural and current-affairs topics, and developed strong writing, editing, and digital publishing skills.
简介
Studied BA Journalism at University of the Arts London, completing practical reporting projects, long-form features, interviews, and editorial research, with a strong focus on digital publishing, ethics, and real-world newsroom workflows.

职场能力评价