Held responsibility for data extraction, transformation, and visualization utilizing SQL and Tableau to support data-driven decision-making. Analyzed existing business processes and furnished recommendations for enhancements aimed at augmenting operational efficiency. Collaborated across multiple units to resolve technical challenges and ensure seamless workflow

Conducted a comprehensive analysis of customer behavior data, which helped identify key trends and patterns that were used to develop effective marketing Designed and developed several interactive dashboards using Tableau, which provided valuable insights into key business metrics and helped in making informed business decisions

Performed daily administrative functions, including managing a high volume of calls and emails, scheduling meetings, and writing various reports and forms, resulting in smooth office operations and improved productivity. Efficiently maintained and managed the hardware and software infrastructure, including operating systems and networks, resulting in reduced downtime and increased productivity. Skillfully managed and prepared multiple reports, spreadsheets, documents, and other forms, providing valuable insights to the management and stakeholders, which helped in making informed decisions and achieving organizational goals.

Successfully implemented a comprehensive filling system resulting in improved efficiency and easy accessibility of important documents. Maintained and organized PC/Laptops equipment, resulting in reduced downtime and increased productivity of the employees. Expertly prepared and organized meeting materials, ensuring smooth and seamless meetings that met the goals and objectives. Monitored and maintained networking infrastructure resulting in enhanced network performance and increased system uptime, thereby reducing downtime and improving overall productivity.