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Avatar of Susi Susanti.
Susi Susanti
Senior Customer optimization
Profile
Posts
1Connection
Imprimer
Avatar of the user.

Susi Susanti

Senior Customer optimization
Pas encore d'introduction.
Logo of the organization.
PT Tokopedia
Logo of the organization.
STIKOM CKI JAKARTA
Jakarta, Indonesia
Indonésie

Professional Background

  • Statut Actuel
    Sans Emploi
  • Profession
    Customer Service / Support
    ・
    Customer Service Representative
    ・
    Customer Service Manager
  • Fields
  • Expérience professionnelle
    6 à 10 ans pertinente
  • Management
  • Skills
    Word
    Excel
    PowerPoint
    Microsoft Office
    Communication
    Google Drive
    word
  • Languages
    English
    ・
    Intermédiaire
  • Highest Level of Education

Job Search Preferences

  • Statut Actuel
  • Desired Job Type
    Temps plein
    ・
    Intéressé par le travail à distance
  • Desired Positions
    Administrator and Customer Service Specialist
  • Lieu de travail désiré
  • Freelance

Work Experience

Logo of the organization.

Senior Customer optimization

PT Tokopedia
・
Temps plein
mars 2015 - nov. 2023
・
8 yrs 9 mos
Indonesia
* Menangani komplain dan mencari bugs yg ada di aplikasi Tokopedia. Dengan berkerjasama dengan tim Developer dan Engginering. * Project manager, recovery issue. * Menangani keluhan user * Improvement project and fitur

Tenant Relation

Apartemen city resort
・
Temps plein
juin 2013 - oct. 2015
・
2 yrs 5 mos
Jakarta, Indonesia
* Menginput data komplain Tenant * Memberikan pelayanan yg baik kepada Tenant. * Membantu tenant dari semua komplain .

Education

Logo of the organization.

STIKOM CKI JAKARTA

Bachelor’s Degree
・
Teknik informatika
2010 - 2014