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Avatar of Susi Susanti.
Susi Susanti
Senior Customer optimization
Profile
Posts
1Connection
印刷
Avatar of the user.

Susi Susanti

Senior Customer optimization
紹介文がありません。
Logo of the organization.
PT Tokopedia
Logo of the organization.
STIKOM CKI JAKARTA
Jakarta, Indonesia
インドネシア

Professional Background

  • 現在の状況
    無職
  • Profession
    Customer Service / Support
    ・
    Customer Service Representative
    ・
    Customer Service Manager
  • Fields
  • 職務経験
    6〜10年関連の実務経験
  • Management
  • Skills
    Word
    Excel
    PowerPoint
    Microsoft Office
    Communication
    Google Drive
    word
  • Languages
    English
    ・
    中級者
  • Highest level of education

Job search preferences

  • Desired job type
    フルタイム
    ・
    リモートワークに興味あり
  • Desired positions
    Administrator and Customer Service Specialist
  • 希望の勤務地
  • Freelance

Work Experience

Logo of the organization.

Senior Customer optimization

PT Tokopedia
・
フルタイム
3月 2015 - 11月 2023
・
8 yrs 9 mos
Indonesia
* Menangani komplain dan mencari bugs yg ada di aplikasi Tokopedia. Dengan berkerjasama dengan tim Developer dan Engginering. * Project manager, recovery issue. * Menangani keluhan user * Improvement project and fitur

Tenant Relation

Apartemen city resort
・
フルタイム
6月 2013 - 10月 2015
・
2 yrs 5 mos
Jakarta, Indonesia
* Menginput data komplain Tenant * Memberikan pelayanan yg baik kepada Tenant. * Membantu tenant dari semua komplain .

Education

Logo of the organization.

STIKOM CKI JAKARTA

Bachelor’s Degree
・
Teknik informatika
2010 - 2014