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Resume
Create your job-winning resume using our free resume builder.
Portfolio
Showcase your skills and projects with a professional portfolio.
Resume
Create your job-winning resume using our free resume builder.
Resume Builder
Make a resume for free.
Resume Templates
Access our extensive library of professional & ready-to-use templates.
Resume Examples
Get inspired by real resume examples to create your own.
Occupation Guide
Access resume writing guides tailored for different professions.
Resume Help
Get expert advice on all things resume from our team of recruitment specialists.
Cake AI Resume CheckerNew
Analyzes your resume using Cake AI for detailed feedback.
Resources
Success Stories
Business Excellence
About Cake
Hire
Bimo Prasetyo
Marketing Communication
Customer service professional and marketing communication with 3+ years of experience providing exceptional support to diverse customer base in the banking industry and internet service provider. Proven track record of resolving customer complaints and improving customer satisfaction ratings. Strong communication and problem-solving skills
PT Supra Primatama Nusantara (Biznet)
STIMIK Pasim Sukabumi
Indonesia
インドネシア
Professional Background
- 現在の状況無職
- ProfessionCustomer Service Representative・Sales Clerk・Customer Service / Support
- Fields銀行業・マーケティング・コミュニケーション・PR
- 職務経験2〜4年 (1〜2年関連の実務経験)
- ManagementI've had experience in managing 1-5 people
- Skills
- LanguagesEnglish・中級者
- Highest level of educationBachelor
Job search preferences
- Desired job typeフルタイム・リモートワークに興味なし
- Desired positionsCustomer Service
- 希望の勤務地Indonesia
- Freelance非フリーランス
Work Experience
Area Coordinator
Sukabumi Regency, West Java, Indonesia
Managed a high-volume workload, consistently meeting or exceeding performance targets.
Utilized active listening skills to understand customer needs and provide appropriate solutions.
Implemented customer feedback system resulting in a 15% reduction in product returns.
Funding Officer
Bandung Regency, West Java, Indonesia
Participated in regular training sessions to enhance product knowledge and improve service delivery.
Collaborated with the product team to provide customer feedback and suggestions for product improvement.
Exceeded monthly sales targets by 10% through upselling and cross-selling techniques
Customer Service Officer
Sukabumi Regency, West Java, Indonesia
Resolved customer complaints resulting in a 20% increase in customer satisfaction ratings.
Assisted an average of 50 customers daily, providing exceptional service and resolving inquiries efficiently.
Adapted quickly to new technologies and systems, enhancing efficiency and customer support
Education
Bachelor’s Degree
・
Teknik Informatika