Working at "BD Oakes" (the firm) helped reinforce my notable multitasking and people skills. As the receptionist, I greeted clients in a professional manner and engaged in friendly conversation, setting the tone for the lawyer-client interaction to follow. Some of my other numerous duties included answering the phones, opening files and entering disbursements, all the while checking in, tending to and seating clients in the appropriate boardrooms. I worked fast and efficiently to ensure that all of my duties were completed with time to spare, in order to grow my skillset by undertaking further tasks and being of greater assistance to the firm. As the firm merged with Deeley Fabbri Sellen and become DFS Kaneski Unruh in January of 2023, my scope of responsibilities grew to support work for the corporate department. Through this I learned the importance of prioritization, time management and working cooperatively with colleagues.

For five years I operated as manager on duty in a high volume, million dollar store. As part of my duties I monitored the performance of self and personnel to make improvements and take corrective action. As well, I ensured the cooperation of team members to meet and exceed daily personal and sales goals. Particularly, I focused on promoting exemplary customer relations and providing customers with quality service through a principal of C.A.R.E.S. (Customer is the number one priority, Ask the right questions, etc.). Throughout the five years I continued to grow my relationships with the regulars, and maintain strong product and sales knowledge by consistently refreshing myself on new product and marketing techniques.