Overnight Risk Management Supervisor
Risk Claims and Worker Comp Claims
IT Level 1 liaison - helped create/close INC IT tickets, escalate and monitor PRB (Global issues) tickets.
POC between Level 2 IT and Production
Password Resets
Remote Virtual Assistance
Website attack monitoring (HTTP downgrade, DDOS )
New hire onboarding -
Workspace set up
Email configuration
Fraud alert monitor/POC for over 2305 stores nationwide
Team Supervisor