• Managed data collection and reporting for a portfolio of startups, ensuring accurate and timely monthly financial submissions. • Oversaw a team of nine account specialists, each responsible for tracking financial reports from approximately 100 startups. • Reviewed, verified, and consolidated financial reports before final submission, maintaining accuracy and compliance with company standards. • Developed efficient tracking systems to monitor reporting deadlines and minimize delays inn financial data submission. • Engaged directly with startup founders, many of whom were first-time business owners, to ensure they understood financial reporting requirements and met deadlines. • Implemented follow-up and escalation strategies to improve compliance rates among startups that were delayed in submitting reports. • Provided training and support to startups on financial reporting best practices, streamlining the submission process over time. • Collaborated with internal finance and management teams to analyze startup financial health and ensure transparent reporting.

•Developed and executed a digital marketing strategy, increasing social media engagement by 75% across LinkedIn, Instagram, and Facebook. • Designed and launched a new WordPress website, improving user experience and reducing bounce rates by 35%. • Planned and managed 6+ corporate events annually, overseeing budgets of up to $50,000 for trade shows, company celebrations, and industry conferences. • Created branded marketing collateral using Adobe Creative Suite, ensuring a consistent and professional visual identity across all channels. • Optimized email marketing campaigns to enhance customer engagement and lead conversion.

• Coordinated multiple markets to ensure optimal utilization of warehouse resources and staff efficiency. • Scheduled and prioritized inventory tasks, ensuring timely order fulfillment and reducing picking errors by 40%. • Managed and monitored asset tracking systems, overseeing vehicle and equipment logistics for real-time monitoring. • Supervised a team of two warehouse staff, ensuring 98% inventory accuracy through cycle counting and system updates. • Adjusted resource allocations to meet urgent requests and changing warehouse demands, optimizing workflow. • Communicated with vendors and internal teams to resolve discrepancies, delays, and urgent logistical issues.

• Led a digital transformation initiative, transitioning company operations to a paperless system, resulting in $47,000 in annual cost savings. • Implemented and managed a ServiceNow ticketing system, cutting average ticket resolution time by 50% and improving overall IT service efficiency. • Developed and maintained a comprehensive knowledge base with over 200+ articles, streamlining troubleshooting and reducing support ticket volume by 30%. • Provided technical support and training to employees, enhancing system adoption and reducing recurring IT issues. • Monitored and optimized IT workflows, ensuring seamless operations and proactive issue resolution. • Collaborated with cross-functional teams to improve IT infrastructure, security protocols, and end-user experience