Avatar of Chi Nien Chen.
Chi Nien Chen
Media Planning Supervisor at EssenceMediacom, GroupM (WPP)
ProfileResumePortfolio
Posts
0Connections
Print
Avatar of the user.

Chi Nien Chen

Media Planning Supervisor at EssenceMediacom, GroupM (WPP)
A marketing professional with significant experience in diverse environments. Expertise in coordinating marketing campaigns across communication platforms, seeking actionable insights through the interpretation of data and implementing coherent business and marketing solutions. Working experience in luxury, food and beverage, education, finance and non-profit industry.
Logo of the organization.
EssenceMediacom
Logo of the organization.
Emerson College
台北市, 台灣
Taiwan

Featured Resume

Last updated on Dec 17th 2024

Professional Background

  • Current Status
    Unemployed
  • Profession
    Brand Marketer
    Community / Social Media
    Digital Marketer
  • Fields
    Digital
    Marketing / Communications
    Advertising
  • Work Experience
    4-6 years relevant
  • Management
  • Skills
    Word
    PowerPoint
    Microsoft Office
    Communication
    Excel
    Canva
    Social Media Marketing
    Google Analytics
    Project Management
    Media Planning
    Media Planning and Buying
  • Languages
    Chinese
    Native or Bilingual
    English
    Native or Bilingual
  • Highest Level of Education

Job Search Preferences

  • Current Status
    Ready to interview
  • Desired Job Type
    Full-time
    Interested in working remotely
  • Desired Positions
    Marketing Specialist
  • Desired Work Locations
    Taipei City, Taiwan
  • Freelance

Work Experience

Logo of the organization.

Media Planning Supervisor

EssenceMediacom
Full-time
May 2021 - Mar 2024
2 yrs 11 mos
Taipei City, Taiwan
· Leveraged insights across Luxury (Richemont: Montblanc, Panerai, Jaeger-LeCoultre, IWC, Cartier), F&B (Sprite, Coca-Cola eCom), Finance (Allianz Global Investors), Technology (Dell Technologies, Xiaomi), and Pet (Royal Canin) industries to drive 360° marketing campaigns, enhancing brand visibility and market share. · Developed and executed full-funnel & O2O marketing strategies across digital, SEO/SEM, email, social media, influencer, content, TVC, print, Out-of-home, and PR event to achieve clients' goals. Efficiently managed 25+ projects annually. · Orchestrated marketing campaigns for product launches and store reopening events to enhance brand value, boosting brand visibility by 65%, engagement by 30%, and recruiting LINE OA friends by 40%. · Collaborated closely with internal and external Digital, Traditional, Social, Programmatic, and Creative teams to execute holistic Brand and eCom campaigns, achieving a 10x increase in Coca-Cola eCom campaign ROAS and maintaining 70% TA reach for Sprite. · Strengthened brand awareness and engagement across social media platforms. Successfully recruited high-quality followers to expand Montblanc's CRM database through data-driven targeting strategies, resulting in a 25% increase on Facebook and a 60% rise on LINE. · Analyzed overall marketing campaigns, conducted competitor analyses, and delved into consumer behaviour to identify market opportunities and challenges. Developed comprehensive optimization plans for future initiatives. · Cultivated client relationships and negotiated media pricing with vendors to secure new and innovative placements, channels, and additional media PR exposure, leading to a 20% reduction in campaign costs. · Managed and mentored 3-4 junior colleagues in marketing strategy, performance tracking, client management, and advanced media knowledge.

Marketing Specialist

Dec 2019 - Jan 2021
1 yr 2 mos
Boston, Suffolk County, Massachusetts, United States
1. Planned, created, and oversaw advertising and promotion activities including print, online, social media, and email marketing to generate brand visibility and acquire more orders, resulting in a 50% increase in website traffic and a 20% increase in online conversions. 2. Designed marketing collateral, including in-store ads graphic design, social media posts, web design and update to accommodate seasonal and holiday sales. 3. Brainstormed and created strategic marketing campaigns for new product launches and brand awareness growth that raised email open rate to 30% and increased YouTube subscribers by 60%. 4. Managed email marketing, social media, and YouTube channel to communicate with regular and potential customers. 5. Conducted and optimised online ordering system and delivery platforms to increase by average 25% sales during the COVID-19 pandemic.
Logo of the organization.

Research Assistant

Oct 2018 - Sep 2019
1 yr 0 mos
1. Conducted literature research, primarily in the areas of consumer financial literacy, financial literacy education, consumer financial product marketing, and environmental sustainability. 2. Utilized online research repository to collect data and find relevant up-to-date articles on the topic(s). Wrote concise summaries of the literature searches. 3. Researched and analyzed curriculum from other institutes to provide insights into new courses and academic programs.

Marketing Intern

Sep 2018 - Sep 2019
1 yr 1 mo
1. Developed and implemented brand management on multiple online platforms, including social media and web design. 2. Collaborated with marketing team and improve communication across departments to develop messaging and outreach for new offerings and job fair events. 3. Monitored campaign outcomes and tracked overall marketing metrics via Google Analytics and database, which will influence future campaigns. 4. Generated new ideas including writing ads, designing flyers, and editing newsletters to better create awareness and make target audiences take action. Increased workshops or events enrollment by average of 10% per month.
Logo of the organization.

Marketing Executive Intern-Institute of Liberal Arts

Jan 2019 - Apr 2019
4 mos
1. Researched and developed key actionable insights to identify the environment of liberal arts in the U.S. and people’s attitudes towards it. 2. Developed the Big Idea and Philosophy that made the campaign revolutionary for the client’s business. 3. Created touchpoints for campaign that the client and audiences reviewed as “fun and engaging”. 4. Analyzed and reported metrics during each phase of campaign to measure effectiveness.
Logo of the organization.

Bank Clerk

Dec 2015 - Aug 2017
1 yr 9 mos
Taipei City, Taiwan
1. Promoted credit cards, digital payments, insurance, and sold other financial products. 2. Utilized marketing strategies to analyze and attract potential and established customers to buy financial products. Successfully achieved the annual goal in six months. 3. Differentiated branch by introducing multifunctional automatic teller machines and digital devices. 4. Conducted foreign exchanges, international wire transfers, savings deposits, withdrawals, check-cashing, and payment collecting.
Logo of the organization.

Cashier

Jun 2013 - Sep 2013
4 mos
1. Served more than 200 customers a day in park restaurants and food stands and ensured positive guest experience. 2. Cash register, managed restaurants and shops, prepared food and beverage. 3. Promoted sports bottles in cooperation with Coca-Cola company to increase sales.

Teaching Assistant & Class Consultant

Nov 2010 - Jun 2013
2 yrs 8 mos
Taipei City, Taiwan
1. Assisted executive of marketing in enrollment planning, market research and analysis, advertisement design, program promotion on social media, and telemarketing. 2. Increased student enrollment by average of 40% per month. 3. Assisted teachers in editing handouts, scheduling work tables of foreign teachers, and calculating their wages.

Education

Logo of the organization.
Master of Arts (MA)
Marketing/Marketing Management, General
2017 - 2019
Activities and societies
Research Assistant for Professor Serei Eng and Nejem Raheem
Description
Relevant Coursework: - Capstone in Integrated Marketing Communication - Communication Strategies for Advertising and Sales - Consumer Behavior - Creative Thinking and Problem Solving - Creative Writing and Story Creation - Global Cultures: Applied Anthropology & Sociology - Global Strategic Communication - Marketing Communication Integration Strategies - Marketing Management - Market Research Methods
Logo of the organization.
Bachelor of Arts (BA)
English Language and Literature, General
2010 - 2015
Activities and societies
International & Cross Strait Academic Exchange, English Department Simultaneous Interpretation Conference, 2012 Johnson Soochow International Ultra-Marathon Race, 2011 English Department Orientation Camp
Description
Relevant Coursework: Literary appreciation and analysis, Chinese/English translation Double Major in International Business and Management
Logo of the organization.
Bachelor of Business Administration (BBA)
International Business/Trade/Commerce
2010 - 2015
Description
Double Major in English Language and Literature

Licenses & Certifications

Google Ads
Credential ID: 110902728
Expiration Date: Apr 2022
Google Ads
Credential ID: 110267891
Expiration Date: Apr 2023
Google Ads
Credential ID: 110265487
Expiration Date: Apr 2023
Google Ads
Credential ID: 75845057
Expiration Date: Apr 2022
Google Ads
Credential ID: 75344834
Expiration Date: Mar 2022
Google Ads
Expiration Date: Feb 2024
Google Ads
Expiration Date: Oct 2022
CITI
Credential ID: 30183939
Expiration Date: Jan 2022