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Resume Templates
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Resume Examples
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Occupation Guide
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Hire
Chintya Annisa Rifananda
Bachelor of Political Science | 2+ years experience in Retail utilizing CRM systems | Retail Management | E-Commerce Operation | Administrative | Business Development | Able to join ASAP
Bachelor of Political Science with over 2 years of experience in store development and retail management, specializing in CRM systems, commercial growth strategies, and e-commerce operations. Proficient in managing daily retail operations, inventory control, and sales performance analysis while leveraging platforms like TikTok Shop, Shopee, Tokopedia, and GrabMerchant to optimize e-commerce performance.
I am skilled in creating efficient workflows, planning marketing strategies, and increasing customer satisfaction using data and problem-solving. I successfully increased sales by 25% in six months, ran digital marketing campaigns, and led important projects. Technical proficiency includes Microsoft Office, Google Workspace, Canva, Capcut, and Google Analytics, with a basics understanding of SEO strategies. I am also experienced in managing creative retail marketing campaigns and evaluating ROI to ensure optimal resource utilization.
I thrive in collaborative environments, have strong leadership, communication, and analytical skills. Open to immediate opportunities to contribute to retail, e-commerce, and commercial growth initiatives.
Family Culinary Business
Universitas Nasional (UNAS)
Jakarta, Indonesia
Indonesia
Featured Resume
Last updated on Feb 26th 2025
Professional Background
- Current StatusUnemployed
- ProfessionProject Management・Logistics Analyst・Store Manager / Management
- FieldsE-Commerce・Education・Logistics
- Work Experience1-2 years (1-2 years relevant)
- ManagementNone
- Skills
- LanguagesIndonesian・Native or BilingualEnglish・Intermediate
- Highest Level of EducationBachelor
Job Search Preferences
- Current StatusOpen to opportunities
- Desired Job TypeFull-time・Interested in working remotely
- Desired PositionsInventory, Logistic, Supply Chain, Production Planning, Procurement
- Desired Work LocationsJakarta, Indonesia
- Freelance
Work Experience
Business Developer
Jakarta, Indonesia
- Developed a small family culinary business from a simple food stall to a larger, more established shop.
- Registered the business on various food delivery platforms, including GoFood, ShopeeFood, GrabFood, and MaximFood, to expand customer reach.
- Managed digital marketing strategies and handled online orders through e-commerce platforms.
- Expanded and rotated menu offerings based on market trends and customer demand.
- Supervised daily operations, including inventory management, financial oversight, and customer service.
- Acquired 100 new customers in the past month, generating total sales of IDR 5-10 million.
- Increased business revenue by 50% compared to the previous year through effective digital marketing strategies.
- Built a strong network with potential business partners to expand sales opportunities and collaborations.
- Improved sales process efficiency by implementing a customer relationship management (CRM) system.
Store Development
- Developed market strategies that focused on increasing product sales and customer satisfaction.
- Conducted research in determining new target markets and in accordance with customer needs.
- Managed the update of product list, variety, and product availability on online platforms (Grab Mart, TikTok Shop, and Tokopedia Seller).
- Provided full service to customers in a friendly, fast, and responsive manner.
- Organised records of sales, income, expenses, and other daily invoices that are accumulated at the end of the month.
- Examined product availability and adjusted to accounting records or stock data (stock opname).
- Designed effective marketing strategies to expand market share.
- Increased sales turnover by introducing new products and services to customers.
Independent Study (UI/UX in Product Design: From Design Thinking To Rapid Prototyping)
- Learned the basics of Product Design and practized Design Thinking
- Created a research project on Product Design and developed a coherent design solution through the creation of wireframes, design systems, mockups, and digital product prototypes.
- Wrote UI according to the rules of UX writing and usability testing, and compiled a complete portfolio from problem statement to mockup design.
- Able to apply the knowledge and skills possessed by making a Product Design prototype
Social Media Admin
Kabupaten Bekasi, West Java, Indonesia
- Managed TGR Campaign's social media accounts across Instagram, Twitter, LinkedIn, Facebook, and TikTok.
- Uploaded daily, monthly, and special collaboration content, ensuring timely and accurate updates.
- Crafted engaging captions with appropriate language, avoiding sensitive content.
- Developed copywriting and content editing skills while actively engaging with followers.
- Created photo and video content, achieving an average 30% interaction rate.
- Responded promptly to followers, maintaining a positive department reputation
Program Planner
Kabupaten Bekasi, West Java, Indonesia
- Designed and evaluated short, medium, and long-term activity programs for TGR, both online and offline.
- Coordinated with divisional teams for project planning and managed media partnerships for event support.
- Prepared TORs, proposals, work task divisions, event schedules, volunteer schemes, content scripts, and monthly reports.
- Created engaging ice breakers with prizes to enhance event atmosphere.
- Documented outcomes of collaborations with media partners and institutions.
- Successfully coordinated an online campaign with over 100 volunteers in two months.
Project Manager Volunteer
Kabupaten Kuningan, West Java, Indonesia
- Managed organizational structure, developed project plans, and supervised event execution and member performance.
- Coordinated with all divisions to plan daily, monthly, and annual programs.
- Summarized activity reports and documented minutes at the end of the tenure.
- Built strong partner relationships and expanded the volunteer network across Indonesia.
- Boosted member participation by 50% through training and development activities.
- Successfully managed the volunteer organization for one year.
Education
Bachelor’s Degree
・
Ilmu PolitikHigh School Diploma