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Chintya Annisa Rifananda
Bachelor of Political Science | 2+ years experience in Retail utilizing CRM systems | Retail Management | E-Commerce Operation | Administrative | Business Development | Able to join ASAP
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Chintya Annisa Rifananda

Bachelor of Political Science | 2+ years experience in Retail utilizing CRM systems | Retail Management | E-Commerce Operation | Administrative | Business Development | Able to join ASAP
Bachelor of Political Science with over 2 years of experience in store development and retail management, specializing in CRM systems, commercial growth strategies, and e-commerce operations. Proficient in managing daily retail operations, inventory control, and sales performance analysis while leveraging platforms like TikTok Shop, Shopee, Tokopedia, and GrabMerchant to optimize e-commerce performance. I am skilled in creating efficient workflows, planning marketing strategies, and increasing customer satisfaction using data and problem-solving. I successfully increased sales by 25% in six months, ran digital marketing campaigns, and led important projects. Technical proficiency includes Microsoft Office, Google Workspace, Canva, Capcut, and Google Analytics, with a basics understanding of SEO strategies. I am also experienced in managing creative retail marketing campaigns and evaluating ROI to ensure optimal resource utilization. I thrive in collaborative environments, have strong leadership, communication, and analytical skills. Open to immediate opportunities to contribute to retail, e-commerce, and commercial growth initiatives.
Family Culinary Business
Universitas Nasional (UNAS)
Jakarta, Indonesia
Indonesia

Featured Resume

Last updated on feb 26º 2025

Professional Background

  • Situación actual
    Desempleado
  • Profession
    Project Management
    Logistics Analyst
    Store Manager / Management
  • Fields
    Comercio Electrónico
    Educación
    Logística
  • Experiencia laboral
    1-2 años (1-2 años relevante)
  • Management
    Ninguno
  • Skills
    Microsoft Office
    Word
    Excel
    PowerPoint
    Google Workspace
    Figma + Canva
    CapCut Video Editor
    Communication
    Team Collaboration & Leadership
    Customer Relationship Management (CRM)
  • Languages
    Indonesian
    Nativo o bilingüe
    English
    Intermedio
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Situación actual
    Abierto a oportunidades
  • Desired Job Type
    A tiempo completo
    Interesado en trabajar a distancia
  • Desired Positions
    Inventory, Logistic, Supply Chain, Production Planning, Procurement
  • Lugares de trabajo deseados
    Jakarta, Indonesia
  • Freelance

Work Experience

Business Developer

oct 2020 - Presente
Jakarta, Indonesia
- Developed a small family culinary business from a simple food stall to a larger, more established shop. - Registered the business on various food delivery platforms, including GoFood, ShopeeFood, GrabFood, and MaximFood, to expand customer reach. - Managed digital marketing strategies and handled online orders through e-commerce platforms. - Expanded and rotated menu offerings based on market trends and customer demand. - Supervised daily operations, including inventory management, financial oversight, and customer service. - Acquired 100 new customers in the past month, generating total sales of IDR 5-10 million. - Increased business revenue by 50% compared to the previous year through effective digital marketing strategies. - Built a strong network with potential business partners to expand sales opportunities and collaborations. - Improved sales process efficiency by implementing a customer relationship management (CRM) system.

Store Development

may 2022 - may 2024
2 yrs 1 mo
- Developed market strategies that focused on increasing product sales and customer satisfaction. - Conducted research in determining new target markets and in accordance with customer needs. - Managed the update of product list, variety, and product availability on online platforms (Grab Mart, TikTok Shop, and Tokopedia Seller). - Provided full service to customers in a friendly, fast, and responsive manner. - Organised records of sales, income, expenses, and other daily invoices that are accumulated at the end of the month. - Examined product availability and adjusted to accounting records or stock data (stock opname). - Designed effective marketing strategies to expand market share. - Increased sales turnover by introducing new products and services to customers.

Independent Study (UI/UX in Product Design: From Design Thinking To Rapid Prototyping)

feb 2023 - jun 2023
5 mos
- Learned the basics of Product Design and practized Design Thinking - Created a research project on Product Design and developed a coherent design solution through the creation of wireframes, design systems, mockups, and digital product prototypes. - Wrote UI according to the rules of UX writing and usability testing, and compiled a complete portfolio from problem statement to mockup design. - Able to apply the knowledge and skills possessed by making a Product Design prototype

Social Media Admin

nov 2022 - feb 2023
4 mos
Kabupaten Bekasi, West Java, Indonesia
- Managed TGR Campaign's social media accounts across Instagram, Twitter, LinkedIn, Facebook, and TikTok. - Uploaded daily, monthly, and special collaboration content, ensuring timely and accurate updates. - Crafted engaging captions with appropriate language, avoiding sensitive content. - Developed copywriting and content editing skills while actively engaging with followers. - Created photo and video content, achieving an average 30% interaction rate. - Responded promptly to followers, maintaining a positive department reputation

Program Planner

oct 2021 - oct 2022
1 yr 1 mo
Kabupaten Bekasi, West Java, Indonesia
- Designed and evaluated short, medium, and long-term activity programs for TGR, both online and offline. - Coordinated with divisional teams for project planning and managed media partnerships for event support. - Prepared TORs, proposals, work task divisions, event schedules, volunteer schemes, content scripts, and monthly reports. - Created engaging ice breakers with prizes to enhance event atmosphere. - Documented outcomes of collaborations with media partners and institutions. - Successfully coordinated an online campaign with over 100 volunteers in two months.

Project Manager Volunteer

oct 2020 - sep 2021
1 yr 0 mos
Kabupaten Kuningan, West Java, Indonesia
- Managed organizational structure, developed project plans, and supervised event execution and member performance. - Coordinated with all divisions to plan daily, monthly, and annual programs. - Summarized activity reports and documented minutes at the end of the tenure. - Built strong partner relationships and expanded the volunteer network across Indonesia. - Boosted member participation by 50% through training and development activities. - Successfully managed the volunteer organization for one year.

Education

Bachelor’s Degree
Ilmu Politik
2020 - 2024
High School Diploma
2016 - 2019